Customer Reviews

Whole Black Winter Truffles .45 oz.

5 star:		(9)
4 star:		(0)
3 star:		(1)
2 star:		(3)
1 star:		(9)

 

 

These are not black winter truffles (Tuber melanosporum). I thought the price was too good to be true, (even though they aren't fresh), and it is. These are Tuber indicums. It says so right on the label.

I was very angry about this, but JR Mushrooms has said they will refund me for the truffles and even let me keep them. So I give JR credit for excellent responsiveness and customer service, although I still feel they should not be labeled "black winter truffles".

if every seller was like JR mushrooms the world would be a much better place. They wont stop until there customer is completly satisfied. I ordered some winter black truffles from them and got my package lightning fast but came to find out that it wasnt what i ordered. I called JR and they said they sent better quality black truffles that cost more for the same price and this story doesnt end they even sent a jar of the original truffles i ordered just so i can taste the diffrence FOR FREE!!!!!!!!! Name another seller that would do that.

Finally - a company that cares about it's reputation and products! I ordered these truffles and recieved them securely packaged and protected to ensure they arrived safely and as quickly as possible. I am even planning a special dinner with friends entirely based around the truffles I ordered as I was so please with them.

I also saw the other products this company carries - the attention to detail and the information provided on each and every product is outstanding - just like their quality (i.e.: Saffron). I have found my gourmet source from now on!

True story: I surfed online looking for difficult and expensive to find gourmet ingredients when I came across this listing. Every review raved about the excellent service provided by JR Mushrooms. I phoned them to ask a question about refrigeration vs shelf storage and got a voice-mail. I left a message and five minutes later the man himself personally called and gave me friendly and professional answers to my questions. I ordered these truffles and several other items. The next morning there was a little personal e-mail from JR thanking me for the order and by noon the order had arrived, although I chose the cheapest shipping. THIS is the best customer service I have ever experienced with on-line shopping. Thanks!

First package was lost in the mail, but JR shipped a backup at no charge with 24 hour shipment!!!!

Not only are the truffles excellent, but the package arrived in record speed with standard shipping chosen. We are very pleased with our truffles and with our experience with this company. We will be ordering from them again!

I though this product lack flavor as I taste different brands far better.
There were no real flavor as I expected. Sorry

We tried these and they were bland and had no redeeming qualities. We sauteed them slightly and also tried them as is shaved. The price as some have mentioned reflects what you get for truffles. Spend your money on white truffle oil you'll be much happier, we are. Also wait for the white truffles to come in from Italy, I would not knock JR as a company but would not recommend this offering.

Had no taste and after the heat of the dish it was on turned them to a leathery tecture. Better off buying the high price truffles.

There was absolutly no scent or flavor to this.When I brought home truffles from Aosta in Italy they were wonderful and cost less. These were worthless.