A Whole New Mind: Why Right-Brainers Will Rule the Future (Paperback)

~ (Author) "The first thing they do is attach electrodes to my fingers to see how much I sweat..." (more)
Key Phrases: digital storytelling, narrative medicine, design sensibility, Conceptual Age, United States, L-Directed Thinking (more...)

Editorial Reviews

From Publishers Weekly

With visionary flare, Pink argues that business and everyday life will soon be dominated by right-brain thinkers. He identifies the roots and implications of transitioning from a society dominated by left-brain thinkers into something entirely different—although at times, he seems to be exhorting rather than observing the trend. As a narrator, Pink delivers in a well executed manner, with occasional hints of enthusiasm. He maintains a steady voice that is well suited for a business-oriented text, and his crisp pronunciation and consistent pace keeps listeners engaged and at ease. Updated with new material. A Riverhead paperback (reviewed online). (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Audio CD edition.

From Booklist

"Abundance, Asia, and automation." Try saying that phrase five times quickly, because if you don't take these words into serious consideration, there is a good chance that sooner or later your career will suffer because of one of those forces. Pink, best-selling author of Free Agent Nation (2001) and also former chief speechwriter for former vice-president Al Gore, has crafted a profound read packed with an abundance of references to books, seminars, Web sites, and such to guide your adjustment to expanding your right brain if you plan to survive and prosper in the Western world. According to Pink, the keys to success are in developing and cultivating six senses: design, story, symphony, empathy, play, and meaning. Pink compares this upcoming "Conceptual Age" to past periods of intense change, such as the Industrial Revolution and the Renaissance, as a way of emphasizing its importance. Ed Dwyer
Copyright © American Library Association. All rights reserved --This text refers to the Hardcover edition.

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Product Details

• Paperback: 288 pages
• Publisher: Riverhead Trade; Rep Upd edition (March 7, 2006)
• Language: English
• ISBN-10: 1594481717
• ISBN-13: 978-1594481710
• Product Dimensions: 8.7 x 5.9 x 0.6 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Average Customer Review: 4.3 out of 5 stars  See all reviews (284 customer reviews)
• Amazon.com Sales Rank: #987 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

78 of 78 people found the following review helpful:

5.0 out of 5 stars A whole new way to see the world, December 7, 2009

By	Makayla Dickerson - See all my reviews (REAL NAME)

A Whole New Mind is written for those who are looking for a whole new way to see the world and engage their brain. The book starts with a historical narrative outlining four major "ages":

1. Agricultural Age (farmers)
2. Industrial Age (factory workers)
3. Information Age (knowledge workers)
4. Conceptual Age (creators and empathizers)

The fourth stage is where Pink focuses on how people and businesses can be successful. Pink references three prevailing trends pointing towards the future of business and the economy: Abundance (consumers have too many choices, nothing is scarce), Asia (everything that can be outsourced, is) and Automation (computerization, robots, technology, processes).

This brings up three crucial questions for the success of any business:

1. Can a computer do it faster?
2. Is what I'm offering in demand in an age of abundance?
3. Can someone overseas do it cheaper?

When these questions are present, creativity becomes the competitive difference that can differentiate commodities (and YOU are a commodity, too). Pink outlines six essential senses:

1. Design - Moving beyond function to engage the sense.
2. Story - Narrative added to products and services - not just argument. Best of the six senses.
3. Symphony - Adding invention and big picture thinking (not just detail focus).
4. Empathy - Going beyond logic and engaging emotion and intuition.
5. Play - Bringing humor and light-heartedness to business and products.
6. Meaning - Immaterial feelings and values of products.

Pink makes the argument that we all need to incorporate more empathy and play into our lives because it enables one to relax, enjoy life more and engage the unused capacity of one's intellect. He makes a strong argument that our society pigeon holes us into thinking a certain way and approaching life without the tools we really need to enjoy it and get the most out of it. The book is full of useful tips and strategies in addition to a call to action in your own life.

Emotional Intelligence 2.0 is another great book that I just finished and think you'll like.

608 of 717 people found the following review helpful:

3.0 out of 5 stars Excellent diagnosis, but insufficient & incomplete solutions, April 7, 2005

By	John H. Hwung (Fair Oaks, CA USA) - See all my reviews (REAL NAME)

This review is from: A Whole New Mind: Moving from the Information Age to the Conceptual Age (Hardcover)

The title of the book is very appropriate. For the age that we are in, we need a whole new mind. However, the book promised a mansion, but ended up giving us an apartment. It begins like a Porsche, but ended like a VW Beetle. The author correctly diagnosed the disease of Abundance, Asia, and Automation, but prescribed the wrong medicine of six right-brain-directed (R-Directed) aptitudes.

To the author's credit, he is the first that succinctly diagnosed the major problems the Western countries are facing: Abundance, Asia, and Automation. Most people, including intellectuals and high government officials are in the coma state of not sensing the lethal effects of offshore outsourcing of high-tech jobs and R&D to the fundamental wellbeing of U.S. and other Western countries, nor the consequence of automating white collar jobs by the ever more powerful computer hardware and software. This is the first book that I know of that sounded the alarm to the great masses of the coming sea change. For this, the author ought to be congratulated.

The author has a vision that we are moving from Information Age to Conceptual Age. He said that if we have a whole new mind, we can have an economy and society that are built on the inventive, empathic and big-picture capabilities. He stresses that the main characters now are the creator and the empathizer. He argues that we need to move from high tech to high concept and high touch. These are all great ideas. However, the strategies that the author prescribed through the six R-Directed aptitudes, which consist most of the book, while adequate to battle Abundance and Automation, is hardly sufficient to overcome Asia. There are several major shortcomings to the book:

First and foremost, these six R-Directed aptitudes are not the sole possessions of the Western countries. Asian countries have them, too, and can probably master them just as well. The author seemed to forget to constantly validate his assumptions against the three questions he must answer. One of them was: Can someone overseas do it cheaper? This author has a dangerous underestimation of foreigners: "Sure. They can do low-level programming and accountancy but we still come up with the innovation and creativity." He did not notice that R&D are moving overseas to the foreign countries. For this, see http://www.businessweek.com/magazine/content/05_12/b3925611.htm for more detail.

Secondly, how does the author know that these six R-Directed aptitudes are the most essential of all possible right-brain aptitudes? He never showed research evidences for these aptitudes are indeed the most important.

Thirdly, the six R-Directed aptitudes are highly subjective, social-dependent and culture-dependent. For example, design is highly culture-dependent. What is deemed elegant and tasteful design in a culture may be offensive to another. A beautiful design to you may be an average one to me. Take another aptitude, story, as another example: the contents of stories are highly culture-dependent. A story that makes sense in one culture may not make sense to another.

Fourthly, the result of developing these aptitudes, if developed to the full extent, is the further fragmentation of our world, for we have divide ourselves into smaller and smaller subjective realms. A side consequence is the fragmentation of the market for goods and services.

Above all, the solution proposed by the author is not going to be able to solve the problem of "Can someone overseas do it cheaper?"

In summary, the author deserves 3 stars for correctly diagnosed the problems, but gave the very incomplete solutions. However, I would encourage the author to continue to search for the solutions for Abundance, Asia, and Automation.

44 of 51 people found the following review helpful:

1.0 out of 5 stars In three words? Awful. Awful. Awful., August 4, 2009

By	Brian Bex Huff "bex" (Minneapolis, MN, USA) - See all my reviews

The central premise of this book is that people with slightly more right-brain skills will dominate the work force in the 21st century... or at least be much more important than the past 20 years. I bought this book because that is a premise I agree with, so I was curious to see how he demonstrated his point, or any advice he could offer.

What I got was page after page of uninformed conjecture, hyperbole, cliches, and self-important blather. His premise? Left-brained work has dominated the industrial age, and the next "phase" of human development is what he decided to label the "conceptual age," where right-directed people will dominate.

Really? You really think that? That's a hell of a statement... I hope you can back it up with some hard data... statistics, job growth numbers, etc? Anything?

Nope.

He claims the drivers towards the "Conceptual Age" are Abundance, Asia, and Automation. That's it. No further proof. Let's take these one at a time:

Firstly, because of "Abundance", people are looking for better designs, even for ordinary household tools... thus designers become important. And apparently this is a new idea??? He believes that the words from the latest CEO of GM -- who said his job is to produce works of art that people drive -- as being somehow monumental. Oh my god! GM designs cars! They now care about "form" as well as "function!"

Really??? You really think that's a new thing? So I guess then those fins on a 1956 Chevy are there for aerodynamic purposes... and the mountains of chrome were there to make it more visible at night. Apparently the author is equally ignorant of the real drivers of the "left-brained" industrial revolution in the 19th century: the production of cheap textiles for clothing. YEP! The industrial revolution existed for the benefit of fashion designers and other "right brained" people who were tired of the ordinary abundance of the tunic. And how much of the computer revolution existed because people wanted a more "personalized" computer experience for their home or business? Ever hear of the iMac???

The author should try to do some research once in a while...

Secondly, because of "Asia," a lot of left-brian jobs -- computer programming, accounting, and legal -- are moving to Asia. Whereas right-brian jobs that require artistic design, communication, empathy, play, and meaning stay right in the USA. Since these jobs are "high-touch" jobs, they can't be outsourced.

Really??? You really think right-brain jobs cant be outsourced? I got a graphic designer in the Philippines who says differently. I got a dozen "empathy hotlines" you can call if you're feeling like killing yourself, and they'll do a hell of a lot better talking you down from the ledge than your friends or family. I also know of some really good customer support centers in India who are highly trained in empathic communication. Ever hear of teleconferencing or telepresence? Right-brained jobs are just as easily outsourced with the right technology.

Jobs are moving to Asia for one basic reason: SUPPLY AND DEMAND. Nothing more. Most American businesses prefer American workers, simply because culture differences, currency exchange rates, and time zones are a pain to deal with... but Asian workers are so much cheaper that they are worth the extra pain. However, these wages are only low in Asia because Asian industries are not big enough to demand local software developers, lawyers, and accountants. Once Asia becomes more industrialized, local businesses will be demanding up the local talent... which decreases their supply... which drives Asian wages up... which makes American talent more attractive to American businesses again.

This is just cyclical unemployment on a global scale: no more. Again... some research by the author would have been nice...

Thirdly, because of "Automation," those who just follow a well-defined process will be easily replaced by robots, computers, or Asians (apparently). In other words... technology eliminates low-skill jobs. SHOCKER! But of course, this isn't actually true. As any economics professor will tell you, technology is disruptive, but it doesn't eliminate jobs in the long run. The simple fact is that workers who learn how to use the new technology become more productive, and therefore more valuable to their employers! Yes, job responsibilities shift around a bit, but overall productivity increases, which creates more jobs in the medium term.

Then the author goes on to the second section of the book, which contains anecdotes about what skills will be important in the 21st century: design (agree), story (maybe), "symphony" (give me a break...), empathy (big agreement there), play (agree), and meaning (agree). The stories are good reading, but they are never supported by any hard data. There is evidence of a fad, but no evidence of a trend.

The single saving grace of this book are the right-brain exercises. They are pretty fun ways for a left-brain-leaning person to step out of their comfort zone and flex the right brain a little. If you find this book in the bargain bin for $5, then its worth it just for the exercises.

Otherwise, you'll probably want to avoid it...