"...a must read for any law enforcement executive trying to understand the dynamics of organizational structures and systems." -- Chief John F. Timoney, Miami Police Department
"...a rare find. This is...bound to have an impact beyond the semester in which it is read." -- Harald Otto Schweizer, Ph.D., Associate Professor of Criminology, California State University-Fresno, 2005
"...defects in...organizations begin to emerge with shocking clarity.... [Provides] the tools necessary to change...errors of the past." -- ACJS Today, 2006
"A must reading.... OHaras volume is an insightful and important contribution to the field." -- Eli B. Silverman, Professor Emeritus, John Jay College of Criminal Justice, Author of NYPD Battles Crime: Innovative Strategies in Policing
"This...should be required reading so that present and future law enforcement managers can better understand and address organizational dysfunctions." -- Michael C. Walker, Police Director, City of Paterson (New Jersey) Police; Assistant Professor, Passaic County Community College
About the Author
Patrick OHara is a professor in the Master of Public Administration Program at John Jay College of Criminal Justice, City University of New York.