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Most Helpful Customer Reviews
7 of 8 people found the following review helpful:
1.0 out of 5 stars
Self-indulgent rant,
By A Customer
This review is from: Why I Hate Flying: Tales for the Tormented Traveler (Hardcover)
Mintzberg may be one of the world's great management gurus, but he doesn't show it here.This book is exactly what it is billed to be---why Mintzberg hates the airlines. In particular, it is NOT why Mintzberg hates the airlines and what brilliant insights he has into how he would fix things. This is quite a disappointment, because, of course, to the extent that Mintzberg has a claim to fame, it's as a management guru, not a comedian. Moreover the airlines really do need some help from someone like Mintzberg. But because he's not a comedian, it's not a terribly funny book either (he tries hard, too hard), so it's not interesting on that score either. Any editor with sense would have told Mintzberg not to waste his time. Don't waste your time (or money).
9 of 12 people found the following review helpful:
1.0 out of 5 stars
Mintzberg misses on all points,
By
This review is from: Why I Hate Flying: Tales for the Tormented Traveler (Hardcover)
While this book is touted as a humurous book about flying by one of management premier thinkers, it misses on all points. For one thing, there is no management wisdom to be found at all (apart from obvious platitudes). The (thanfully brief) book is filled with the usual, very predictable complaining about airplanes, airplane food, scheduling, ticket prices etc. Anyone who has ever flown in an airplane has already had all these thoughts for him/herself. The absolute worst aspect of the book, however, is that although Mintzberg is trying very hard, he is not even close to being funny. I mean, writing about Sitford Business School (instead of Stanford) and Skiphole Airport (instead of Schiphol) is bringing tears to my eyes, but they are definitely not from laughter! Anyone looking for some really funny read would do better to pick up any book by travel writer Bill Bryson. I agree with a previous reviewer: the publisher should have rejected this, but now that the book is here you better spend your money on something else!
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Unfunny and uninspired,
By A Customer
This review is from: Why I Hate Flying: Tales for the Tormented Traveler (Hardcover)
Other reviewers have it spot-on: this book is not (or very rarely) funny, poorly written, self-indulgent, and in particular offers no management insight at all, aside from informing airline managers how customers perceive their product, which I suppose was not exactly a secret.
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