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Drawing on a rich variety of sources, Tenner shows quite clearly how and why we have unintended consequences. Once you read this book, you will find yourself thinking about many of the technological fixes in your life and wondering what unintended consequences they begat.
The next step - and maybe this can be Tenner's next book - is ask, what can we do about this situation? We cannot and should not stop innovation or problem-solving. But maybe we can do two things. One, explore how feedback loops can be enhanced, especially now that we are living in a digital world. It sounds silly when you read that someday, your refrigerator will order milk from a grocery store when it "senses" you are low on milk, but the faster and more efficient the feedback loops, the better we can be at forecasting danger ahead. Secondly, when a new solution or invention comes to fruition, look back for a moment, not ahead. Something is always lost when a new tool comes into human hands. Maybe the old tool had positive attributes we should try to keep. For a great example of this, read the little essay on railroads in George Kennan's Around the Cragged Hill. As he describes it, at the very point in history that the railroads had created a magnificent system, uniting the country while allowing it to spread, maximizing speed and safety, the car was invented. And the railroads withered. A sad story, the way he tells it. And while Kennan may be a little too romantic when it comes to 19th century rails, I am sure that there are many things about the rails that we have lost, now that we drive or fly.
I always appreciate a book that makes me think. This one does and is recommended.
What I got out of reading this book is more than just that new technologies can have unintended consequences -- that is to say, that people frequently FAIL to predict their consequences -- but also that it is essentially IMPOSSIBLE to predict all such consequences. The policy implications may be subtle, but they are important: while we might be able to improve our predictive abilities somewhat, we should be much more humble in our assumptions about the likely environmental, economic and social effects of technologies. There is much more to his argument, of course, but the evidence Tenner marshals in order to underscore this central point makes the book a must-read for anybody working in areas where technological development plays a central role.
If Edward Tenner has any plans to write a 2nd edition, I hope that he also includes some examples of the unintended consequences of new energy technologies and consumer electronics (besides computers). If he does, I'll buy that one too.