Most helpful critical review
87 of 107 people found the following review helpful
AC Good - Heater Bad
on June 20, 2012
Delivery as promised. Well packaged. Installation fairly simple. Item is heavy 81 lbs. not easy to move to second floor. I'm using it in an upstairs room that's approximately 25' X 15' with a 7' ceiling. Outside temp last few days was 95F. Inside with AC running 75F and very comfortable.
HOWEVER the manual notes heater will not work when temperature is less than 45F. I confirmed this with manufacturer. This (45F)is the outside temperature. If you are buying this unit as an A/C and heater "DON'T". You need the heater to work when the temp falls below 45F. DUH! Now - I haven't used the heater yet, but I'm just reporting on what the manual and manufacturer indicate.
I'll keep it for the AC but I'm disappointed about the heater. Also, vendor and manufacturer very responsive to questions. Answers received in one day or less. Remote didn't work and they said they would replace it.