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Wilber Winkle Has a Complaint
 
 
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Wilber Winkle Has a Complaint [Paperback]

John Homans (Author)
4.9 out of 5 stars  See all reviews (15 customer reviews)

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Book Description

June 25, 1997
Move over, Ralph Nader. Here comes Wilber Winkle...Consumer advocate extraordinaire!

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Product Details

  • Paperback: 205 pages
  • Publisher: Bancroft Press (June 25, 1997)
  • Language: English
  • ISBN-10: 0963124641
  • ISBN-13: 978-0963124647
  • Product Dimensions: 10.7 x 8.7 x 0.6 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Best Sellers Rank: #1,465,900 in Books (See Top 100 in Books)

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Customer Reviews

15 Reviews
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Average Customer Review
4.9 out of 5 stars (15 customer reviews)
 
 
 
 
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5 of 5 people found the following review helpful:
5.0 out of 5 stars I have never laughed so hard, October 11, 1999
By A Customer
This review is from: Wilber Winkle Has a Complaint (Paperback)
Wilbur Winkle is the voice of disgruntled customers worldwide. How many times have we been dissatisfied with how major corporations handle their customers? Wilbur Winkle shows us time and again that the real heros of American society are the everyday people.
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6 of 7 people found the following review helpful:
5.0 out of 5 stars Intelligent and laugh-out-loud funny, November 16, 2000
By A Customer
Amazon Verified Purchase(What's this?)
This review is from: Wilber Winkle Has a Complaint (Paperback)
One of the better books of this genre and suprisingly intelligent and witty. Winkle tackles targets that legitmately annoy him (and us, his readers) and doesn't give up until he gets a satisfactory resolution to his complaints. For some authors in this genre, simply getting an answer to a stupid letter is the punchline. Not so for Winkle, who demands real answers to his complaints. It's his targets' own unwillingness to co-operate that makes them look foolish (and reveals their real attitude toward consumers) and this provides much of the humor for the book.

This is less a "prank" letter book than it is a manual on the art of effective consumer complaining, but this doesn't detract at all from its laugh-out-loud humor. Winkle is an odd and wonderful mixture of consumer crusader and merry prankster.

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3 of 3 people found the following review helpful:
5.0 out of 5 stars One of the best of the genre, May 20, 2005
By 
Jim M. (Springfield MA) - See all my reviews
(VINE VOICE)   
This review is from: Wilber Winkle Has a Complaint (Paperback)
Recently, I've been reading a lot of the prank letter books that have been released. From Ted L. Nancy, to Paul Rosa, and others.

Wilber Winkle was one of the last in the series I picked up. To be honest, after a couple of lesser books, I thought the genre was dead. It isn't. Wilber Winkle is actually one of the best, up there with Nancy, only more serious.

The thing that is so good about this is that the letters seem more real. They aren't jokey like some of the others. So, they are taken more seriously.

And, even better, he continues his quest with several letters, even at times sending money orders to make his letter stand out (and help with researching the questions he asked).

His letters to Hershey's over several years to find out why they left out the almond in the Fifth Avenue bar are wonderful. He continues on and on, even sending Christmas greetings to them asking how their project is going.

Also, he becoomes a pen pal with Ronald McDonald himself!!

Great stuff.

I only wish there was another volume, or it was longer.

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Inside This Book (learn more)
First Sentence:
I have a problem with the Butterscotch Krimpets that's been bothering me for over twenty years. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
truly yours, baseball camp, racing industry
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Wilber Winkle, Stevens Forest Road, Consumer Relations, New York, Jiffy Lube, Kathy Ljungquist, Harry Wendelstedt, Fruity Pebbles, Krazy Glue, East Hanover, United States, Andrews Drive Ormond Beach, Hershey Chocolate, North Las Palmas Hollywood, Plaza Oak Brook, Sara Lee Knit Products, Callaway Golf, Centerville Road Lancaster, Customer Service Department, Final Jeopardy, Marketing Department, New Jersey, Turkey Hill Minit Markets, White Plains, Wilbur Winkle
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