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William Bounds HM Professional Pepper Mill
|Price:||$89.59 & FREE Shipping. Details|
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- Height: 12-inch tall
- Interior ceramic and stainless components never wear out
- 3-Step adjustable ring for fine, medium and coarse settings for pepper.
- Cleaning and Care: Wipe with damp cloth
- Lifetime guarantee
Color: Brushed Stainless Steel
Top Customer Reviews
About 10 or 12 years ago, it started having problems. II think it was the mechanism in the top (grinder) that failed. I contacted the company (they have a "limited lifetime" warranty). They were quite helpful, and told me that if I shipped it to them for repair, they'd fix and sent it back. All I had to cover was the UPS charge. Off it went- about a week or so later, I got it back, fixed, with a brand new top, and filled with peppercorns!
Recently, I started having problems again (10-12 years after their first repair). I called, described the issue, and sent pics. They said it looked like the top again, and sent me a brand new top with new inner mechanism. It arrived in about 4 days. It works perfectly again. Once again, they were friendly, helpful, and took care of business.
The inner mechanism, which is plastic, was what gave out both times, but remember folks, we're talking about 25+ years of constant use, so I can't complain about the quality. Also, they said lifetime warranty, and they meant it. It's hard to find a company that has even been in business that long, let alone one that supports their products for decades. I love this pepper mill, and I'd recommend it to anyone. I especially like the way they handle their business and product support.
Clearly this was not purchased through Amazon (e-commerce didn't even exist when I was given this as a gift 25+ years ago), FYI this is a real review by an appreciative user of this product.
Most Recent Customer Reviews
Received this mill as a gift several years ago and I've never needed another one. I'm not sure what happened with some of the other reviewer's mills, but mine has held up really... Read morePublished on December 12, 2013 by Peter
I have owned this mill for 10 years now, and it works beautifully. We cook a lot in my house, so this mill gets daily use, and I grew up with picky pepper mill peeps in my family... Read morePublished on November 19, 2013 by Helen Keplinger