Windows 98 Answers! Certified Tech Support [Paperback]

Martin S. Matthews (Author)

Book Description

Series: Osborne's Answers!: Certified Tech Support | Publication Date: September 9, 1998

Addresses everything from installation and upgrade woes to Internet connectivity and networking

Includes TOP 10 FAQs from Stream -- the world's largest third party technical support company

Comprehensively indexed and cross referenced for easy lookup

Editorial Reviews

From the Back Cover

A whole book of Windows 98 Answers for less than the price of one support call! Q: How can I get reliable technical support answers for Windows 98 problems without spending $30 to $150 per call to a tech support hotline? A: Choose Windows 98 Answers! For less than $25, this book provides more than 400 professional, step-by-step answers on a complete range of Windows 98 topics from finding a file to working with the Registry, Windows experts & best-selling authors Marty and Carole Matthews team up with Stream International--the world's largest third-party tech support organization--to bring you the best solutions to the most common Windows 98 problems! You also get hundreds of tips, notes, cautions, sidebar explanations, and screen shot illustrations to guide you visually as you solve your computer problems with Windows 98 Answers! it's easy to: locate the answer you need in seconds! Inside are more than 400 expert answers--based on actual tech support calls-arranged topically for fast access; solve problems involving installation, setup, customization, optimization, file management, printing, multimedia, networking, integration with the Net, and more! see how to immediately use Windows 98's newest features, including Internet Explorer 4.0, NetMeeting, FAT32, Quick Launch toolbar, and many more; learn expert solutions to the Top 10 Windows 98 questions; enhance your skills using dozens of tips, warnings, and sidebars; find help fast! An exceptionally comprehensive and completely cross-referenced index points your way. BONUS! Instantly see how to perform the most important functions with the tearout Instant Answers! card. When it comes to tech support for Windows 98, there's only one answer you really need--Windows 98 Answers! Certified Tech Support.

Product Details

• Paperback: 495 pages
• Publisher: Osborne Publishing; 3rd edition (September 9, 1998)
• Language: English
• ISBN-10: 0078824559
• ISBN-13: 978-0078824555
• Product Dimensions: 9.1 x 7.4 x 1.2 inches
• Shipping Weight: 2.2 pounds
• Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #5,097,924 in Books (See Top 100 in Books)

More About the Author

Martin (Marty) Matthews has been writing books that help people easily use technology for over 25 years, authoring or co-authoring over 80 books in that time. He is the co-creator of the very successful and highly acclaimed QuickSteps series of books, published, as most of his books are, by McGraw-Hill. His most recent books in print, appearing in 2011, are "Computing for Seniors QuickSteps," "Windows 7 for Seniors QuickSteps," and "Windows 7 SP1 QuickSteps." He is currently working on "Quicken 2012 QuickSteps," and will soon start "Genealogy QuickSteps," due out in the first half of 2012.

Marty does consulting when he is not writing and likes to backpack, ski, and sail in the great Pacific Northwest where he lives with his wife Carole (who is also a writer) on an island in Puget Sound. Prior to their writing career, Marty and Carole were the co-founders and principal executives of a software company that developed and sold an estimating and accounting system for printing and contracting businesses. Marty has been "playing" with computers since they took up the better part of a football field.

See Marty and Carole's web site at http://www.matthewstechnology.com.

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

4.0 out of 5 stars Windows 98 Answers, August 18, 2000

By 

James R. Wallace (Santa Ana, Ca. USA) - See all my reviews

This review is from: Windows 98 Answers! Certified Tech Support (Paperback)

This book will not get you ready for any type of exam.... However, if you are looking for a book to HELP you with Windows this book will do that. No one book has all the answers to every question, this book will help you in finding out how Windows works and how to keep it working. The best thing about this book is, if you have a question or error, just look up the answer by looking up the question or error.

Note 1: I don't think that this book is for the beginning computer user. This book shows a person how to get into the guts of Windows.

Note 2: No book nor program is perfect, and remember Windows has been updated after this book came out.

1 of 3 people found the following review helpful:

2.0 out of 5 stars MCSE Flop, May 6, 2000

By A Customer

This review is from: Windows 98 Answers! Certified Tech Support (Paperback)

When I opened this book, I thought it would be a flop, god, was I right! It starts off talking about how this book will get you through the exam. I couldn't see how THAT will get you through the exam alone, if you decide that you want read this to prepare you for an MCSE exam, I recommend taking a boot camp to prepare you aswell. Overall, this book is not recommended. 2 stars