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Wine Enthusiast Silent 18 Bottle Two-Temp Touchscreen Wine Refrigerator

by Wine Enthusiast
3.6 out of 5 stars  See all reviews (21 customer reviews)

Price: $269.95
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Usually ships within 1 to 3 weeks.
Ships from and sold by HGS&CO.

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Product Features

  • Top zone adjustable temperature range of 54-66°F provides ideal storing conditions for reds and whites
  • Bottom zone adjustable temperature range of 46-66°F provides ideal storing conditions for reds and whites, and optimum serving conditions for most whites
  • Exterior digital touchscreen with temperature display
  • 4 pull-out chrome shelves. Interior LED lighting. Freestanding only**
  • 18-bottle capacity***Note: Shelving is meant to hold standard Bordeaux size bottles, using larger size bottles may limit the capacity. If you would like to store larger bottles you can easily remove any of the shelves. This will also prevent scraping the labels on the larger bottles.

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Frequently Bought Together

Wine Enthusiast Silent 18 Bottle Two-Temp Touchscreen Wine Refrigerator + SquareTrade 3-Year Large Appliance Protection Plan ($250 - 300)
Price for both: $298.58

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Product Information

Technical Details
Brand NameWine Enthusiast
Model Info272 03 18
Item Weight45 pounds
Product Dimensions19.8 x 14 x 25.5 inches
Item model number272 03 18
Installation Type free standing
Part Number 272 03 18
Form Factor Stand alone
ColorBlack
Voltage120 volts
Defrost Automatic
Door Hinges Right
Door Material Type Glass
Lighting LED
Shelf Type Wire
Shelves 4
Material Type metal
  
Additional Information
ASINB002QV83RI
Best Sellers Rank #822 in Appliances (See top 100)
Shipping Weight50 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableMay 5, 2003
  
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Product Description

From the Manufacturer

Store & serve from 2 separate zones! This thermoelectric, energy-efficient, CFC-free wine cooler. . . Protects the taste of reds & whites w/ updated, virtually silent cooling technologyin 2 zones. Increases the convenience of temperature control w/ an exterior digital touchscreen. ETL approved. Reflective Thermopane smoked-glass door w/ recessed handle. 4 pull-out chrome shelves. Interior LED lighting. Size: 25-1/2inH x 14inW x 19-3/4inD

Product Description

272 03 18 Features: -Finish:Black -Cooling System:Thermoelectric -Temperature Display Type:Touchscreen -Light Included:Yes -Cooling Zone:Dual zone -Primary Material:Metal -Interior Light:Yes -Wine Bottle Capacity:18. Dimensions: -Overall Height - Top to Bottom:25.5 -Overall Width - Side to Side:14 -Overall Depth - Front to Back:19.75


Customer Questions & Answers

Customer Reviews

3.6 out of 5 stars
(21)
3.6 out of 5 stars
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Most Helpful Customer Reviews
35 of 37 people found the following review helpful
I bought this unit in 2007 and since that it was broken twice and even though it's on 5 year warranty, WINE ENTHUSIAST refused to fix it for the second time it's broken and ask me to pay extra for the new unit to ship to me ( STILL UNDER WARRANTY!!!). Never buy here again, share my terrible experience with everyone I know. Spent 5 days on the phone with customer service and promise that their GM will call me back...never called me back. Very disappointed.
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12 of 12 people found the following review helpful
5.0 out of 5 stars Good Compact Dual Zone Wine Cooler February 21, 2014
By annfh67
I think the problem with a lot of negative reviews is people don't understand how a product works. This is meant to hold your less expensive wines and is not mean for really long storage. A couple years sure, but 5, 10, 15, 20? If you storing wine that long, buy a wine cellar. Or if your bottle of wine is more expensive then the wine cooler... well...

This unit is not meant to be put in the garage, an attic, outside on your deck or in a boat. So don't put it there and then complain when it breaks. It's meant to go inside your house where normal living conditions will support how this unit functions. And it's not meant to be built in. So when you put it in a cabinet, under your counter or in a small closet, it's going to over heat and break. It produces heat and needs room to move that heat away from the unit.

It says everywhere standard bottles fit in this unit. That's true for almost any wine cooler of this price size. The nice thing is you can take the shelves out and bulk stack the bottles if you have to. This should be no surprise.

This unit looks nice, it is silent, because from what I know the only moving parts are two computer sized fans in the back. There is no true compressor with liquid running all around the walls of the unit. And the touchscreen functions are nice. Easy to operate and look modern.

The box came way over packed I thought. It was easy to get out of the box after I laid it down and slid it out. Set up was easy, plug it in, set the temperatures.

I can't speak to their customer service or tech support as I didn't need it. Hopefully I won't, but if I do I know amazon will help generally. I'll be happy if I get a few years out of this thing based on the cost. I don't expect it to last 10-15 years. It is what it is.
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15 of 16 people found the following review helpful
4.0 out of 5 stars Love the 2 separate zones and the size August 12, 2010
By neat
Verified Purchase
Just the right size for what I needed. Having 2 separate zones is perfect. In the heat of the summer we are now able to drink Red wine at the right temp. no longer drinking warm Red. And yes this unit is quiet!
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13 of 14 people found the following review helpful
5.0 out of 5 stars Looks great, and works great too! June 23, 2013
Verified Purchase
Ordered this wine refrigerator after weeks of research. Seems like the ratings were dependent on who (and where) it was reviewed.
Anyway, went ahead and bit the bullet given the price and features, and it arrived last Friday. No damages, everything was where it was supposed to be, all documents were included, etc. READ THE OWNER'S MANUAL and let it "settle" for a couple of hours before plugging it in and setting the temperatures (a snap, by the way) in the upper/Red area to 65 degrees, and the lower/White area to 50 degrees. I loaded it up with our wines on hand, and let it go overnight. By morning, the temps read spot on; 65 on top, 50 on the bottom, and the bottles were cool (lower cooler than upper, of course). On Sunday, reset the lower to 48 degrees, which it got to in under an hour.
Read that "oversized" bottles wouldn't fit. Interesting. Put a bottle of sparkling wine in the lowest receptacle, and while tight, it did fit, so am a little puzzled at that one. Maybe all wine bottles won't fit, but it does the job for what I need.
So, based on what I've experienced so far, 5 stars. Of course, I reserve the right to modify this based on longer term performance, but as of right now, I couldn't have asked for more.

Update: 5 months later, and still working like a charm. One feature that would be nice is a "temp memory" so that in the event of a power failure, it retained the existing settings. First time it happened I thought that the fridge had gone bad. But, reset to the desired temps and good to go.
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7 of 8 people found the following review helpful
Verified Purchase
It was a decent wine refrigerator until it died today after less than 5 months of usage. It's out of Amazon warranty and will need to reach out to manufacturer, however my hopes are not high.

UPDATE:
I will add 2 more stars solely on the manufacturer replacement because after contacting vendor they shipped a new unit for free (in fact, they never asked me to ship the old unit back, it sits in my garage boxed up ready to shipt, but I ain't paying for shipping for sure). However, I am not really sure if new unit will last much longer because it already started making similar sounds as the one that died after 5 months of usage, and this new unit has been only running for a month.

UPDATE2 (06/03/2014)
So far, this replacement unit is running without any issues. I'm bumping review to 5 stars as wine cooler is running without issues and looks very nice (love that blueish LED light that illuminates entire kitchen area at night), good to have two zone cooling, plus customer support care was excellent. Would buy again.
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5 of 5 people found the following review helpful
5.0 out of 5 stars Nice addition April 12, 2013
Verified Purchase
After looking into a number of wine fridges, we decided on this due to size and price. It is located in our lower level by our wet bar. I read the reviews about it being loud but mine is located by a TV so the noise is not noticeable. It has kept temp but it is on the lower level and it has been cold so it does not have to work very hard to do that with the weather.
Looks good and does what it is supposed to.
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Most Recent Customer Reviews
5.0 out of 5 stars Keeps red and white wine perfect.
We use this in our RV. Just the right size and very quiet. Keeps red and white wine perfect.
Published 2 days ago by Delores
5.0 out of 5 stars Great Buy
Totally love it. Great to look at and so quiet you don't even realize it's running. Very satisfied.
Published 1 month ago by Andrea M. Tenges
1.0 out of 5 stars Not a good product
I bought this product in April of 2013, and well within the first year, one of the fans malfunctioned. Read more
Published 1 month ago by Margaret Sigman Puccini
3.0 out of 5 stars Follow up quickly if it doesn't arrive as promised
Wine refrigerator operates as advertised. Only slight surprise is the ventilation requirement.

We ended up having several conversations via email with the actual vendor... Read more
Published 2 months ago by Bettie S
4.0 out of 5 stars Good fridge
So far so good. This fridge reaches the set temperature slowly, but once it is fairly full of wines, it holds its temp well.
Published 3 months ago by Kindle Customer
3.0 out of 5 stars Not the best one
This unit makes horrible noise. It was fine in the beginning but those cheap plastic cooling fans will make your life living hell after a year. Read more
Published 4 months ago by bora
5.0 out of 5 stars Wine Enthusiast cellar
Love it! It was easy to set up and a convenient size.
Perfect for my needs where space is limited.
Published 8 months ago by Edward Chillak
4.0 out of 5 stars Love it!
My brother bought me one last year and loved it so much I bought him one this year! It's perfect for the average wine enthusiast. Read more
Published 8 months ago by Amazon Customer
4.0 out of 5 stars Wine refrigerator review
We've had it about two months and so far, it has worked as promised. It really helps reducing the space taken up with wine bottles in the frig and I like the temperature of the... Read more
Published 10 months ago by Sally B
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