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Winning with Difficult People (Business Success Guide) [Paperback]

Arthur H. Bell (Author), Smith (Author), Dayle M. Smith (Author)
4.8 out of 5 stars  See all reviews (4 customer reviews)


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Winning with Difficult People (Business Success Series) Winning with Difficult People (Business Success Series) 4.8 out of 5 stars (4)
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Book Description

0812098943 978-0812098945 August 1997 2nd
This enlightening volume presents profiles of ten difficult personality types. It explains how to recognize them and how to gain some understanding of the various emotions and motives that trigger their conduct. Included is advice on dealing with difficult people and turning potential problems to your advantage within the business environment.


Editorial Reviews

From the Back Cover

BARRON’S


A BUSINESS SUCCESS GUIDE



The Skills You Need to SUCCEED in the Business World



Winning With Difficult People


Third Edition



The authors point out twelve different difficult personality types in business environments, and advise on how to cope with them. They explain the traits of each personality type, and give you insights on ways to transform potential personality problems to your advantage.



  • Why do certain types of people bug you?

  • An alternative to anger: active listening

  • Writing effectively to difficult people . . . and much more



    BARRONS BUSINESS SUCCESS GUIDES advise career-minded men and women on how to get ahead at all levels of management, marketing, and other business undertakings. Titles in the series provide a clear sense of how to work successfully within corporate structures. They also speak to business people in small companies and to those who are self-employed. Books are supplemented with case histories and tips from business and technical experts. --This text refers to an out of print or unavailable edition of this title.

  • Product Details

    • Paperback: 96 pages
    • Publisher: Barron's Educational Series; 2nd edition (August 1997)
    • Language: English
    • ISBN-10: 0812098943
    • ISBN-13: 978-0812098945
    • Product Dimensions: 7.6 x 5.1 x 0.3 inches
    • Shipping Weight: 4 ounces
    • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
    • Amazon Best Sellers Rank: #2,410,222 in Books (See Top 100 in Books)

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    Customer Reviews

    4 Reviews
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    4 star:
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    Average Customer Review
    4.8 out of 5 stars (4 customer reviews)
     
     
     
     
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    28 of 28 people found the following review helpful:
    5.0 out of 5 stars Compact, informative and value-for-money, July 12, 2001
    This review is from: Winning with Difficult People (Business Success Guide) (Paperback)
    I initially bought this book for my husband, who was having a difficult time at work with his boss. My husband has huge praises for the book and now that I have finished reading it, I've come to understand why. Arthur and Dayle have managed to consolidate and present strategies on how to deal with difficult people in a handy and easy-to-read book. Even if you don't find time to read, you can easily read some pages on the way to work in the train. A questionaire helps you to identify what type of person you are, and explains the different personality types, helping you to see why yome people react in certain ways. You will realise eventually why you seem to always clash with a certain personality group. This book gives you tips on how you can handle 'difficult' people and helps you to have a clearer picture of yourself. For all you know you may be the S.O.P. (Source Of Pain) that others are experiencing!!
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    12 of 13 people found the following review helpful:
    5.0 out of 5 stars Amazing..Great Book, April 17, 2002
    Amazon Verified Purchase(What's this?)
    This review is from: Winning with Difficult People (Business Success Guide) (Paperback)
    This is the one to read. I even gave it to my husband to read. Easy to read. I read it in 2 hours. This book gave me the reasons people act the way they do. Then it gave me a way to talk to those kinds of people.
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    1 of 2 people found the following review helpful:
    4.0 out of 5 stars Blur The Distinction Between Work And Play !!, August 9, 2005
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    Amazon Verified Purchase(What's this?)
    A good light read on personality typing within the work world.
    Once you figure out what type you are, you can figure out where you are welcome.The book has testing and is a composite read on basic personality theory.
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    Inside This Book (learn more)
    First Sentence:
    There is such a thing as a bad boy. Read the first page
    Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
    personality trait predisposes, angry managers, exiting employee
    Key Phrases - Capitalized Phrases (CAPs): (learn more)
    One True Friend, Silent Martyr, Star Chamber, Short Fuse, Bitter Recluse, Happy Work Family, Smith Personality Assessment
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    Concordance | Text Stats
    Browse Sample Pages:
    Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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