Customer Reviews

Wisecomm USB 2.0 Digital Video Recorder

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With the help of a Wisecomm technician (via phone) I tried installing this thing on 3 different computers: a 6-month old desktop (running WinXP Pro SP2), a 1.5-year-old laptop (also running WinXP Pro SP2), and a 6-year-old desktop (running WinXP Home SP2). The product seemed to work, as Windows correctly identified it and the red LED on the unit turned on. But installing the drivers about 15 different times always results in a Device Manager Error (Code 10) -- The Device is Not Working Properly. Finally, the technician said he had no idea what was wrong or how to fix it. He recommended that I just return the unit and get my money back. Big waste of my time.

Tried installing it on two different computers with xp professional and a Swan wireless camera system. The installation software documentation is poor. Could never get it to work. Tech support was clueless and told me it may be incompatability with swan camera setup. Im not convinced. I think it is a dated product with software that has not been updated in 4 years. Im going to take it back. The tech told me to Buy the Clover system from sams club!

Bought at Fry's. Software actually not included. Drivers are nowhere to be found on the "wisecomm" website. Not compatible with Vista.