Customer Reviews

Wolfgang Puck WPRGG0010 1800-Watt Reversible Nonstick Grill and Griddle

5 star:		(37)
4 star:		(9)
3 star:		(4)
2 star:		(1)
1 star:		(4)

 

 

Heats ups quickly and evenly; I've cooked everything from pancakes, to paninis(griddle side) and steak, shrimp and burgers (grill side) with wonderful results. The griddle side gives me good browning and crisping, while grill side cooks evenly and leaves great grill marks. Also does a good job of keeping food warm.(I don't even set it to "warm", I just unplug it). The grease trapper is the same size as the grill/griddle, which is good and bad because if you're cooking for a large group, you don't have to worry about the trap overflowing. But the bad news is that the "trapper tray" isn't dishwasher safe. But the grill itself is, so that's good news. But once again, it is pretty large (I can fit 6 pieces of French Toast comfortably), so you'll need a next-to-empty or very large dishwasher to make it fit. All in all, great grill and I'm very happy with my purchase, and 2.5 years later, it still works great even with my husband and kids abusing it. Oh, one more thing, sort of off the subject: If you don't own or haven't used the product you're reviewing, it makes it difficult to review the product. Customer services rants are not helpful and should be aired out in another venue.

I've been trying the Presto's, only to find that my eggs run to the center. Pancakes were troublesome because these other grills couldn't get quite hot enough.

Finally found this Wolfgang Puck. Perfectly flat - eggs don't roll at all, staying in a circle. Gets hot enough to make really good pancakes and is big enough to make four. Haven't tried the grill side yet.

Surface heating seems to be uniform. I browned all four pancakes to the same level of 'brownness'.

UPDATE (June 2010):

The numbers on the thermostat wash off within 6 months. You will not be able to determine temperature settings. Manufacturer is unresponsive.

I like it. The next best thing to a commercial-grade grill. The entire surface temperature appears to be even as I don't see a difference in how quickly items cook on one side versus the other or the edges versus the middle. Any griddle you buy will be a pain to clean (isn't cleaning ALWAYS a PAIN?) but this one cleans relatively easy. The griddle/grill lifts off the base and there is a drip-pan underneath that is also removable.

Only problem I have, which is not really a problem with the griddle, is that I can't be running too many items in the kitchen while I use it because it will trip the Kitchen Outlets' circuit breaker.

This is the greatest griddle we have ever owned. We love how it cooks food evenly. The only complaint is the product itself wasn't in mint condition. The black plastic around the handle areas had many little chips. Unless pointed out they are barely noticeable. Seems like a manufacturing flaw not damage from shipment. This was the second one reshipped and it had the same flaws on it.

I have had one of these for years before it finally gave out so I, naturally, had to have another one! I enjoy grilled food and cannot operate the outdoor grill so this product is great for my use. I would say the only drawback is that the heat is not distributed evenly throughout--so one end cooks the food quicker than the other. However, I have not been able to find another grill/griddle product that was able to do this so I highly recommend the Wolfgang Puck Reversible Grill & Griddle!

I was amazed to see that there was such a discrepency between all of the 5 Star ratings and a single 1 Star rating on this griddle??? My husband and I have owned this griddle for years and not a single problem. The usable surface space is one of the largest out there and clean up is a no brainer. Be careful out there, I also read that a couple of people received this griddle with scratches and chips on it. I have seen refurbished units available that could be a problem. We bought ours new at Sam's Club, use it weekly and it is still in pristine condition. I am on this site to buy one for a Christmas present for a family member. Hope the one star reviewer didnt get a refurbed unit. Happy Holidays and shop for this griddle with confidence!!

So over the past 20 or so years, I've owned dozens of griddles. Use them mostly to cook breakfast foods, like: pancakes, bacon, eggs, etc.. There are always two problems with most griddles. Hot spots (cooking surface is not consistent, due to the heating element not covering the entire surface), and the non-stick surface wearing out quickly. I've had this griddle now for almost a year and I couldn't be happier with it. I love the fact it has 2 sides to cook on, a flat griddle side and a grilling side. The non-stick surface has held up beautifully and I would have given this a 5-star rating but there are a couple of hot spots, it's barely noticeable, and once you figure out where they are, you can work around it. I think it's just the nature of the beast when using an electric heating element, you just can't get a perfectly consistent heat around the whole surface. I was weary about buying such an expensive griddle, so I asked for it as a gift and got it, knowing what I know now, I would have gladly paid the money to buy one for myself.

I don't normally buy products with a "Big" name associated to it because they are often just about the hype of the big name rather a quality item. In this case, after reading the reviews, I took the plunge and am really happy that I did. First of all the overall heft of the grill is impressive. It feels solid and the workmanship is good quality. I have had this grill for over three months now and have not a single complaint about it. The surface on both sides has no blemishes to the non-stick material. The heating is even across the entire surface and seems to retain the set temperature very well. Clean up is a breeze even without the unit being submersible. If you are looking for a good quality indoor grill/griddle, you wont be sorry with this unit.

I have had many electric grills over the years and this is by far the best. This is very powerful, maintains it's temperature and cooks quickly if you want it to. I own a B & B and serve my guest blueberry pancakes. At any one time I could be serving 20+ guests and this grill never gives up. I love an electric grill for the consistency of temperature. Don't pass this up.

I wish I could give this product 4.5 stars. My only complaint has less to do with the griddle itself than the instruction booklet, which recommends too-high cooking temperatures for both pancakes and burgers, which will burn if cooked as recommended. However, if you turn the heat down, the griddle works great for bacon, pancakes, burgers, you name it. It heats up quickly, the cooking surface is thick enough to resist warping and hot/cold spots, and it's very easy to clean. We are very happy with this purchase and would certainly recommend it to others!