Buy Used
Used - Very Good See details
$3.50 & eligible for FREE Super Saver Shipping on orders over $25. Details

or
Sign in to turn on 1-Click ordering.
 
   
Have one to sell? Sell yours here
Work in Progress
 
 
Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Work in Progress [Hardcover]

Michael Eisner (Author), Tony Schwartz (Collaborator)
3.8 out of 5 stars  See all reviews (46 customer reviews)


Available from these sellers.



Book Description

September 16, 1998
Scores of books have been published about business, but rarely has a CEO as prominent as Michael Eisner of The Walt Disney Company written so intimately about his life and work. In Work in Progress, Eisner describes the daily challenge of a rapidly changing marketplace, countless creative choices, painful setbacks, and dramatic triumphs.

For more than thirty years, Michael Eisner has lived and worked at the center of American popular culture. At ABC, as a young executive, he helped bring to life shows such as Happy Days and the miniseries Roots. As president of Paramount Pictures, he was responsible for films ranging from Beverly Hills Cop and Raiders of the Lost Ark to Terms of Endearment and The Elephant Man. As chairman of The Walt Disney Company for the past fourteen years, he has orchestrated the transformation of a beloved but struggling company into a multimedia giant in movies, television, radio, theme parks, theater, and even cyberspace.

Having spent his life helping other people to tell stories, Eisner now tells his own-with humor, insight, and unstinting honesty. He recounts such significant events as the extraordinary revival of Disney's animation business and the negotiations for one of the largest acquisitions in corporate history-Cap Cities/ABC-which began in an Idaho parking lot. He is just as forthcoming about the early struggles of Disneyland Paris and the fierce opposition that finally helped to derail Disney's America. Blending the personal and the professional, he tells the stories of the tragic death of his partner and closest confidant, Frank Wells; his own emergency quadruple bypass surgery; the high-level personnel changes that followed; and the emergence of a new generation of young leaders at Disney.

Throughout Work in Progress, we watch Eisner grappling with the often paradoxical choices that he faces each day in managing a creative company. What is the proper balance between art and commerce, tradition and innovation, short-term profit and long-term growth, pragmatism and excellence -- the company's good and the greater good? Like no other business memoir, Work in Progress is a riveting tale of high-pressure life at the top--an ongoing drama about risking failure and surviving success.

Michael Eisner...


- On Disney -

At a certain level, what we do at Disney is very simple. We set our goals, aim for perfection, inevitably fall short, try to learn from our mistakes, and hope that our successes will continue to outnumber our failures. Above all, we tell stories, in the hope that they will entertain, inform and engage. These are mine.

- On a Gurney -

I felt unsettled, close to panic. Moments later, I experienced intense pain, not just in my arms, but also in my neck and chest. My anxiety was making the pain worse. The next thing I knew, I was being wheeled into the emergency room. All I could think of was ER, the pilot I'd just watched. Suddenly, I was living it.

- On Ideas -

When an idea can't be articulated simply, crisply, and accessibly, there is usually something wrong with it. When I hear a good idea, it has an effect on my mind and body. Sometimes, I feel it in my stomach, other times in my throat, still others on my skin-a kind of instant truth detector test.


- On Diet -

I grew up thinking vegetarians were weird and that special diets were for old people, like my Aunt Mannie and Cousin Ida. I began my special, nonfat vegetarian diet at half their age. Now I wish my kids would follow suit-just say no to drugs, unsafe friends, and unprotected saturated fat.

- On an Acquisition -

There was something extraordinary about the whole scene. I had run into Tisch, Buffett, and now Tom Murphy literally as I was prepared to leave Herb Allen's Sun Valley gathering. Murphy was about to head off with Buffett and Gates, two of the wealthiest businessmen in America, to play golf. In the meantime, here we were, standing together in a parking lot in the middle of Idaho, talking about a $20 billion transaction.

Customers Who Bought This Item Also Bought


Editorial Reviews

Amazon.com Review

In 1964, NBC clerk Michael Eisner made $65 a week. Though he only took one business course in his life--accounting--he did have a head for business: as CEO of Disney, he earned over half a billion bucks in 1997. Though he had no foundation in finance, he averted the bloody dismemberment of Disney by takeover sharks when he took over in 1984, and by May 1998 he earned over $80 billion for Disney stockholders. Not bad for a guy who, on his first day in Walt's old office, met a manager of the film division BVD (Buena Vista Distribution) and innocently asked whether "Disney made underwear."

In his memoir, Eisner doesn't air quite as much dirty laundry as we could hope he'd be dopey enough to do. Still, it is revealing, and since it's unheard-of for Hollywood potentates to spill any beans at all, this book is required reading for anyone interested in America's major export, popular culture.

We learn a fair bit of personal stuff: the crucial impact of Eisner's sternly withholding father, who drove Michael to succeed and made him less than effusive himself in praising underlings; his favorite book in youth (The Catcher in the Rye); his encounters with more madcap Hollywood types; his brush with death from heart disease; the day he got the idea for Beverly Hills Cop by getting physically roughed up by a Beverly Hills cop; his plan to add the naughtier cartoon character Mortimer Mouse to Mickey's family.

Eisner gives us his negotiating secret (be willing to walk), his view of prerelease audience testing of shows ("it's almost worthless"), his management strategy (incite raucous debate within strict institutional checks and balances, then make gut decisions), the key to success in movies and TV (strong two-man partnerships: Lew Wasserman and Sid Sheinberg at Universal, Bob Daly and Terry Semel at Warner Bros., and preeminently Eisner and Frank Wells at Disney). Eisner gives a provocative analysis of why Jeffrey Katzenberg and Michael Ovitz proved disastrous partners for him at Disney, and even confesses to a few screwups of his own (losing his temper and helping to blow the Disney America historical park development). --Tim Appelo

From Library Journal

Recently scheduled for fall?so recently that the book is not yet titled?this memoir covers Eisner's rise from ABC to Paramount to Disney, where he is now chair.
Copyright 1997 Reed Business Information, Inc.

Product Details

  • Hardcover: 450 pages
  • Publisher: Random House; 1st edition (September 16, 1998)
  • Language: English
  • ISBN-10: 0375500715
  • ISBN-13: 978-0375500718
  • Product Dimensions: 4.2 x 2.4 x 1.1 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (46 customer reviews)
  • Amazon Best Sellers Rank: #1,159,167 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

 

Customer Reviews

46 Reviews
5 star:
 (17)
4 star:
 (16)
3 star:
 (5)
2 star:
 (5)
1 star:
 (3)
 
 
 
 
 
Average Customer Review
3.8 out of 5 stars (46 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

6 of 6 people found the following review helpful:
5.0 out of 5 stars Eisner reveals much about how Disney management works., July 9, 1999
By 
S. H. Towsley (Fort Wayne, IN & Los Angeles, CA) - See all my reviews
(REAL NAME)   
This review is from: Work in Progress (Hardcover)
From about 1985 I was the senior executive assistant to Disney's Vice President of Strategic Planning, Lawrence P. Murphy. I therefore read this book with a special eagerness, and I was not disappointed. It teems with the wonderful people who make up the cast of top management at The Walt Disney Company headquarters in Burbank, California.

Mentioned herein are many, but not all, of the bright and driven executives who comprise Michael's well known "Dream Team", those brilliant businessmen and women who increased the company's market value from $2 billion to $75 billion in a scant 15 years. While many attempts have been made recently to explain the magic of Disney management (wouldn't everyone like to succeed this well), Eisner's book reveals a great chunk of the truth: As strategic planner Peter Murphy phrases it at one point, "We are a compulsive culture".

As important as smiling employees and customer satisfaction are, Disney management tests its own mettle on a daily basis, working incredibly long and hard upon every operations detail, research task, acquisition project and growth enterprise that captures its attention. No one can expect to duplicate Disney's success without emulating this crucial aspect of its management work ethic -- its people work tirelessly, passionately and often single-mindedly, and find immense joy and personal satisfaction in achieving the desired results.

This is a fine book and highly recommended for any executive who wishes deeper practical insights into how a brilliant but prudent Disney management team transformed the company's future.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
4.0 out of 5 stars Fine effort. Great insight., March 31, 2000
By 
Seano "seanob" (Quincy, Massachusetts USA) - See all my reviews
This review is from: Work in Progress (Hardcover)
Turning around the Disney organization was no small task for Mike Eisner...and a task he was prepared to accomplish. What this book succeeds in illustrating was the organizational culture of Disney pre-Eisner, the changes necessary to make things move forward, and a somewhat objective assessment of major initiatives since that time.

Certainly Eisner has a point of view. His heart attack changed his life. So there is a thematic construct here...change, change and more change. Change in management, how the organization does business, change in how Disney is viewed by others and itself.

Expecting that the book would be more critical of the organization is unrealistic. I found Eisner to be relatively self-critical and when I finished the book, having learned of his education and values, with a better opinion of this guy.

Readable, informative, balanced, this is a good book.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
5.0 out of 5 stars Work in Progress is an easy read about a great American, November 3, 1998
By A Customer
This review is from: Work in Progress (Hardcover)
Having read most books about Michael Eisner and Disney, I was most anxious to see what his perspective was of the events and people that have made Eisner one of Americas icons. True to his personality, he does discuss the warts (Disney's America etc) and the personality conflicts with some of his closest associates, as well as the glowing successes that have taken place since he moved to Disney in 1984. The most interesting thing to me is his modesty and his constant reference to his wife and family. It is obvious that he has his priorities in order when he discusses a $19 billion acquisition of ABC in much the same tone as his son's hockey talents. No study of Disney would be complete without reading this book.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews











Only search this product's reviews



Inside This Book (learn more)
Browse and search another edition of this book.
First Sentence:
FRANK WELLS WAS FIFTY YEARS OLD WHEN OUR PATHS CROSSED ON the ski slopes of Vail, Colorado, in the spring of 1982. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
movie division, animated classics, animated movies, new theme park, television division
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Walt Disney World, Los Angeles, Euro Disney, Disney's America, Disney Channel, Cap Cities, Roy Disney, The Lion King, New Amsterdam, Warner Bros, Barry Diller, Peter Schneider, Sid Bass, Snow White, Tom Murphy, Frank Wells, Mickey Mouse, The Little Mermaid, Beverly Hills, Jeffrey Katzenberg, Ron Miller, Sun Valley, Joe Roth, Magic Kingdom
New!
Books on Related Topics | Concordance | Text Stats
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Search Inside This Book:




What Other Items Do Customers Buy After Viewing This Item?


Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
 

Your tags: Add your first tag
 

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Active discussions in related forums
Search Customer Discussions
Search all Amazon discussions
   
Related forums





Look for Similar Items by Category


Look for Similar Items by Subject