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STERN'S MANAGEMENT REVIEW FINDS THIS BOOK TOP-NOTCH!
on July 8, 2003
This book clarifies common pitfalls in interacting with foreign counterparts and offers solutions structured around twelve people skills: establishing credibility; giving and receiving feedback; obtaining information; evaluating people; building global teamwork; training and development; selling; negotiating; strategic planning; transferring knowledge; innovating; and managing change. The book is based on inputs from experienced country and regional experts. It includes numerous examples, charts, tables and appendixes, as well as chapter summaries and review questions. A top-notch book, bountiful in substance, it will help you build bridges over cultural divides.