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"Working" is moving and brilliant and a million times better than "Gig." Somehow, Terkel lets the people do their own talking, but it's never monotonous, never repetitive, and they always have profound things to say. Reading these people tell their stories is mesmerizing. Terkel steps in just the right amount, organizing the stories into themes (sometimes very creative ones), but never drowning out his interviewees' voices.
Although "Working" came out in 1972, it feels surprisingly recent. The world of work hasn't changed all that much in thirty years. Still relevant, still entertaining, still thought-provoking. And the professions are indexed in the back, so one needn't read them in order.
Nowhere in Terkel's book do I get the notion that he believes people "don't want to work." I imagine Terkel loves his own work. The subject of the book is the way that most jobs (even "good" jobs) have become dehumanizing. Robotizing.
One of his interviewees, a filmmaker, comments on an "educational film" she saw, one intended to inspire "ghetto kids" to pursue their dreams. She remarks that the "most (financially) successful" subject in the film, a businessman, spoke about his money and his possessions while a "less successful" sculptor led a tour of his studio and spoke about his actual work. She says that she feel people are being deprived of the potential joys in work when we are trained to focus too much on status and salary.
He also interviews actor Rip Torn, who laments that actors are expected to be "shills" to tailor their performances to the selling of products. For example, Torn tells a story about being required to smoke cigarettes rather than cigars in a particular role. Historically, the character would not have smoked cigarettes; the sponsor was a cigarette company. Torn felt that both his art and his intelligence, as well as that of the audience, were sold out by this demand.
Far from being "badly dated," Terkel's critique is monstrously accurate today. Now, as contrasted with the 1970s, in many families, both parents "devote" 10+ hours to power games at work at the expense of family time, personal health, community, etc.
I believe that Terkel believes meaningful work to be essential to the human spirit. Problem is, as amount of work increases, meaning seems to be decreasing.
The comments are interesting - everyone interprets what Terkel gathered in a way that meets their own worldview. Not too surprising, but read it yourself, and draw your own conclusions - maybe even new ones.