Review
Highly recommended for anyone who can't seem to get ahead and cannot figure out why. --
The Midwest Book Review, May 2008Insightful, easy-to-read book offering proven methods by which individuals can enhance their relationships and effectiveness at work. --
Choice, July 2008The book functions as a workshop in written form. Most of the exercises are short and easy to complete, and a list of the exercises and tools follows the book's table of contents for easy reference. --
Business Book Review, May 2008This is a book for anyone looking to conquer the emotionally charged roadblocks that so often hinder success. --
T&D, May 2008
Product Description
From C-level executives to front-line supervisors, the research is clear: emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and fails at work. Into this exciting business arena, the revised and expanded edition of Working Relationships takes its rightful place as a classic toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ), with new contributions that include two chapters focused exclusively in the power of EQ to influence success regardless of job type, level of education, or scope of responsibility.
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