Working the Shadow Side: A Guide to Positive Behind-the-Scenes Management (Jossey Bass Business and Management Series) (Hardcover)

by Gerard Egan (Author) "MANAGERS AND WORKERS ALIKE know that a wide range of activities and arrangements take place "behind the scenes" in most organizations..." (more)
Key Phrases: institutional enhancement, espoused culture, covert culture, United States, British Airways, General Electric (more...)

Editorial Reviews

From Booklist
A Loyola University of Chicago professor of organization development and psychology, Egan argues persuasively that an organization's "hidden culture" can add to its value. The shadow side of the institution--the unspoken, unacknowledged, behind-the-scenes stuff--is usually assumed to be negative and to get in the way of organizational efficiency and effectiveness. But managers who can develop a set of strategies and day-to-day skills for handling the shadow side can bring on positive change in today's fast-paced business environment. The author explains and gives advise on what goes on in the shadows and how to mine value from the shadow side, illustrating how managers who gain the skills necessary to deal with the hidden culture and hehind-the-scenes events can reduce the negative financial implications and turn shadow-side realities into competitive advantages. Highly recommended for all levels of managers in today's organizations; scholars, consultants, and advanced students of business and organizational studies will also find it useful. Joseph Leonard

Review
"Gerry Egan's focus on the shadow side of any organization--the informal, implicit beliefs and practices that really distinguish one organization from anotheris a valuable insight for anyone who is serious about fundamental change." —Liam Strong, CEO, Sears, PLC

"This comprehensive work puts in perspective the tremAndous economic benefit that managers can add to their organizations by not only recognizing the effect of the shadow side, but managing it well. Egan addresses these subjects in a clear, comprehensive, and common-sense manner." —William D. Ford, president, Amoco Oil Company

See all Editorial Reviews

• Hardcover: 276 pages
• Publisher: Jossey-Bass; 1 edition (October 4, 1994)
• Language: English
• ISBN-10: 0787900117
• ISBN-13: 978-0787900113
• Product Dimensions: 9.3 x 6.3 x 0.9 inches
• Shipping Weight: 1.3 pounds (View shipping rates and policies)
• Average Customer Review: No customer reviews yet. Be the first.
• Amazon.com Sales Rank: #359,696 in Books (See Bestsellers in Books)
  
  (Publishers and authors: Improve Your Sales)
• In-Print Editions: Kindle Edition (Kindle Book) |  All Editions