The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government, health care and education. These language barriers often result in serious accidents, quality mistakes, and poor service where it matters most in the workplace.
Workplace Spanish® programs are designed to cut through language barriers by enabling adults to communicate, simply but effectively, with Spanish-speaking co-workers, customers, patients or citizens. No grammar, no language rules, no prior Spanish experience necessary.
All Workplace Spanish® programs include an 8.5" x 11" spiral bound manual and a complimentary audio CD. The manual is organized into 5 sections:
1. Introduction, Learning Tips, Spanish & Phonetic pronunciation 2. Over 500 important Spanish terms & expressions for a particular occupation 3. Practice conversations that are relevant to the particular workplace 4. "Drills for Skills" Quiz section to test one's knowledge and progress 5. Alphabetical keyword list or glossaryWorkplace Spanish® for Police Officers is designed for law enforcement officers and 9-1-1 dispatchers. The purpose is to help first respondents to communicate with Spanish speakers. It stresses short, simple communication asking brief questions and giving easy to understand commands.
These key topics are included in the program:
- Greeting citizens - Asking basic language questions - Numbers, Time, Timing, Days - Traffic stops and Field interviews - DUI and Drug stops - Burglary and domestic violence - Questioning Victims & Witnesses - Officer Safety - 9-1-1 Dispatcher questions and statements
