Sometimes, it is personal. This book is for anybody who is affected by or involved in personal vendettas, animosities, or grudges that can make a workplace environment pure hell. For these situations, where people work together daily and depend on each other, but don't get along, ordinary conflict resolutions aren't enough. The problem needs to be unearthed at its root level and cured. This book shows exactly how to do that. Filled with many insightful scenarios and examples, the book explains how to: analyse the dispute and solve the real problem; educate those involved about the "internal blinders" that distort others' actions, words and gestures; encourage honesty and toleration of differences; use conflict as an opportunity for growth; make a conflict-solving system part of the company culture. Kenneth Kaye is the author of "Family Values".
Kenneth Kaye, Ph.D., M.F.A.
Ken Kaye earned his bachelor's and doctoral degrees from Harvard University (A.B. in English literature, Ph.D. in psychology and education. He was a Knox Fellow at the University of Cambridge, England.
After a ten year career as an academic researcher in the fields of developmental psychology and education, Kaye became a family therapist and an adjunct faculty member at Northwestern University's Institute of Psychiatry. He has served on numerous editorial boards and advisory boards.
Ken became a leader in the field of family business dynamics, having established his consulting specialty in 1986. Most recently, he is the co-founder, with his son Nick, of www.EarnTrust.net, a web-based service for young adults and the parents or other mentors who support their growth to financial responsibility.
An instrument-rated commercial pilot, Ken's work reflects diverse experiences including acting, sailing, mountain climbing, and an MFA from Bennington College in Fiction. He has four adult children and two small grandsons.
