From the Back Cover
This book shows you how Six Sigma can generate these savings. It also provides detailed information about how Six Sigma has been applied, in real industrial settings. When implementing any quality improvement system, challenges and problems will arise, and the XX real-life case studies show you what other companies did to overcome them so that you can adapt this to your own situation. Valuable lessons are also learned by explanations of what went wrong when implementation failed.
Demonstrations of how the statistical tools of Six Sigma have been applied are also included.
Each chapter is devoted to an individual case study from a multinational manufacturing or service company (including..).