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About the Actor
Jane Handly has achieved success as highly respected and often praised professional speaker, author, and business consultant since 1982. Her work has been the subject of articles in such prestigious publications as Business Week, USA Today, and Money Magazine. Jane has researched, studied, and logged the performance of the best and the worst in customer service, and currently provides companies and their franchises with the help they need to establish and maintain customer relationships with team work, communication and planning. Training business leaders to reach their goals through her customized, personalized presentations, Jane has become a nationally recognized Customer Service Specialist, and also speaks internationally to major corporations on topics including Would You Do Business With You? and The Path to Empowerment. American Airlines, Southwest Airlines, Verizon, Pepsi and Neiman Marcus are just a few of the companies Jane has consulted with. Jane is the author of two books, Getting Unstuck and Why Women Worry, and has appeared as a guest on over 200 radio and television programs. Jane earned her Certified Speaking Professional from the National Speakers Association and was inducted into their Speakers Hall of Fame.
Product Description
For more than 20 years, Jane Handly has been highly sought-after as a speaker, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers.
Jane Handly has achieved success as highly respected and often praised professional speaker, author, and business consultant since 1982. Her work has been the subject of articles in such prestigious publications as Business Week, USA Today, and Money Magazine. Jane has researched, studied, and logged the performance of the best and the worst in customer service, and currently provides companies and their franchises with the help they need to establish and maintain customer relationships with team work, communication and planning. Training business leaders to reach their goals through her customized, personalized presentations, Jane has become a nationally recognized Customer Service Specialist, and also speaks internationally to major corporations on topics including Would You Do Business With You? and The Path to Empowerment. American Airlines, Southwest Airlines, Verizon, Pepsi and Neiman Marcus are just a few of the companies Jane has consulted with. Jane is the author of two books, Getting Unstuck and Why Women Worry, and has appeared as a guest on over 200 radio and television programs. Jane earned her Certified Speaking Professional from the National Speakers Association and was inducted into their Speakers Hall of Fame.
Product Description
For more than 20 years, Jane Handly has been highly sought-after as a speaker, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers.
- REDUCE CUSTOMER FALLOUT & INCREASE SATISFACTION
- MORE EFFECTIVELY TEAM WITH YOUR INTERNAL CUSTOMERS
- DELIVER THE KIND OF SERVICE PEOPLE RAVE ABOUT
- HANDLE DIFFICULT CUSTOMERS & ACCOUNTS WITH EASE
- GENERATE HIGHER LEVELS OF REPEAT BUSINESS & REFERRALS
- AND MUCH MORE ...
Seminars on DVD producer Michael Jeffreys has created dozens of powerful training videos covering a variety of topics, all delivered by America's top speakers. To find the entire list of available programs, search in the Tags section below for products tagged with the following text: seminarsondvd
See all Editorial Reviews
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