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43 of 43 people found the following review helpful:
5.0 out of 5 stars This book saved my sanity
A long-term problem employee was transferred to my department. I'd seen other two other supervisors repeatedly get intimidated by her, and the HR dept. ignore the entire situation. A friend recommended this book to me, and WOW what a help! The author gave me verbiage for the disciplinary conversations I had to have with my employee, showed me how to document her poor...
Published on August 5, 2002

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10 of 12 people found the following review helpful:
3.0 out of 5 stars a solid step-by-step guide to progressive discipline
As a manager of a new, small organization, we had no real procedures to document and follow for disciplining under-performing employees. This books gave me a good outline of the steps to follow and some of the theory behind the steps. It also provides many sample write-ups for a variety of situations.

It is not by any means a "5-course dinner" on progressive...
Published on September 13, 2004 by Anthony Padgett


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43 of 43 people found the following review helpful:
5.0 out of 5 stars This book saved my sanity, August 5, 2002
By A Customer
A long-term problem employee was transferred to my department. I'd seen other two other supervisors repeatedly get intimidated by her, and the HR dept. ignore the entire situation. A friend recommended this book to me, and WOW what a help! The author gave me verbiage for the disciplinary conversations I had to have with my employee, showed me how to document her poor performance, and the attorney who eventually reviewed the file at HR's request gave me an "A". The new HR person who took over right as the employee was resigning (on the verge of being terminated), said the written warnings were the best she had ever seen. Disciplining this employee was a very difficult, emotional process, but I felt confident that I was doing the right thing for my company, and legally was protected because this book took me step by step through it all.
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43 of 44 people found the following review helpful:
4.0 out of 5 stars Emphasis on deterrence and progressive discipline, August 11, 2000
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I liked Paul Falcone's emphasis on the objective of a disciplinary system, i.e. "to create and maintain a productive and responsive workforce..." I wish I'd read this book before one of my employees brought a gun to work...and almost didn't get fired because I had not documented his previous acts of intimidation. Falcone urges us (and explicitly tells us how to) write up work place problems in such a fashion that adequately documents subpar performance, and encourages the employee to rehabilitate himself or herself.

NOTE: I see that other reviewers emphasized the sample letters and diskette, so I'd just like to add that Falcone's introductory chapters are also very informative and lucidly written. He tells you why and how you can treat a subpar employee fairly and thus keep your corporation from having to hire back the employees that you eventually had to fire.

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25 of 27 people found the following review helpful:
5.0 out of 5 stars Great for supervisors who want excellent documentation, September 5, 1999
By A Customer
This book is a lifesaver, especially since all the write ups are on diskette. It really gives a detailed outline of how someone is to be disciplined. From the outlines in the book it gives detailed step by step instructions on how to document employee performance issues. I'm glad I bought the book.
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16 of 18 people found the following review helpful:
5.0 out of 5 stars Every manager should have a copy!!!, September 1, 1999
By A Customer
This book will answer all your questions when documenting performance issues. There is a sample for every situation. If you're a manager, you'd be a fool not to own this book!
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11 of 13 people found the following review helpful:
5.0 out of 5 stars Easy to use for templates and ideas, June 28, 2004
By 
Joseph J. Slevin (Carlsbad, CA United States) - See all my reviews
(VINE VOICE)   
I know Paul Falcone personally. I have talked with him in the past at a career workshop and afterwards. He is a consumate Human Resources executive who understands the issues regarding the documentation of employee problems and assisting employees and managers to work better together.

If an HR or line Manager needs to document an employee problem, this book assists the practioner for samples and ideas of how to write up a report for the file, letters for the employee, etc. This can also be used as a guide for managers who need to document the actions of direct reports. As an HR practioner, I recommend you consult your HR department along with using this as a tool.

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10 of 12 people found the following review helpful:
3.0 out of 5 stars a solid step-by-step guide to progressive discipline, September 13, 2004
As a manager of a new, small organization, we had no real procedures to document and follow for disciplining under-performing employees. This books gave me a good outline of the steps to follow and some of the theory behind the steps. It also provides many sample write-ups for a variety of situations.

It is not by any means a "5-course dinner" on progressive discipline, but it will give you a good basic foundation from which to start--especially if are in immediate need for something to hold you over until you can invest the time and money in setting up a more in-depth process.

As another reviewer has written, best to consult an HR expert for the details, especially those particular gray areas you may encounter. Also, I find this a good companion to the performance appraisal book by Dick Grote entitled "The Performance Appraisal Question and Answer Book". In fact, I would consider both these books as a small business manager's "starter set" for HR basics.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Excellent help for managers, October 8, 2007
Running my own small business, the one area that is always an issue for me is dealing with employee performance problems. Having read some of Paul Falcone's other books and finding them really helpful, clear and understandable, I bought this.

This is an excellent book, with very straightforward and useful help on how to handle this thorny issue - the structure makes it easy to dip an and out of as neeeded, and It's becoming a trusty guide, which always has a place on my desk.

Highly, highly recomended for managers looking for help with these kinds of issues - don't run a business without it!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Small Business Owner Dream HR Tool, May 18, 2010
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As a small business owner with 50 employees, this book and CD has been helpful The recent atmosphere in business in NC with the Unemployment Commission is: every claim (even the one where the manager was on my time card while having a root-canal)is be qualified for benefits. Since getting and using this book, we have had 2 claims denied! The CD makes use easy and effective!
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1 of 1 people found the following review helpful:
4.0 out of 5 stars Employee Performance Problems, May 18, 2010
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This book has aided me in writing several of my Employee Performances for my program. In my program there are varying problems and since the employees are much younger than I am I want to be certain how to evaluate with the generation differences taken into consideration. Actually, just putting this book on a table to use and having the employees see the title has helped in improved behavior!
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1 of 1 people found the following review helpful:
5.0 out of 5 stars 101 Sample Write Ups is a winner, February 8, 2010
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This book has a lot of samples and suggestions for write-ups and is invaluable. We have over 50 supervisors and we purchased one for each. Here in HR we don't always have time to look over or help a supervisor do a write-up. This book makes it easy and the supervisors feel empowered because they have the right wording to go with the situation. We also got some great quotes from this book and now we do "Last Chance" statements for the more serious offenders; this idea came from the book!
Highly recommend
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