account got hacked 3/29 and lost 1680 msp. Looks like someone bought a bunch of premium gold packs/jumbo according to the purchase history and on the same day I unlocked 3 'chievies for FIFA 2012...a game I don't own.... Contacted support to see if I can get my points back.
And King throws down the gauntlet!!! Hehe, you know I'll reply. Anyone who pays more that $35 for XBL is too lazy to go to newegg for deals. And I got the impression that most everyone here was now paying for PSN+. You are so right about the 12 year olds, though. :)
Ahh crazy morning at work. No I didn't have any CC info in there because I heard about the hacks with 360 and FIFA like you guys said but I had 1680 points in there which was zero'ed out with the hacker buying gold packs, whatever they are. I didn't know you can just buy gold membership on one account and transfer it to another? Sounds like hacks waiting to happen.
I don't have my 360 actually. I just go to xbox.com and check out what others are playing and also to keep a tab on my avatar. The 15 year old whom I gave my 360 has made him into a complete doosh!
But seriously, I should have asked you then and there itself why you were playing that game. Also, do you really think that game is being played? Or is it just the name that appears when it's being hacked?
And lastly, hope MS gets back to you quickly. This same thing happened to Him and it took quite a while before they sorted it out. Make sure to get some freebies from there. This is an inconvenience if there ever had to be one.
Good luck. My girlfriend's daughter went to log into her account one day, only to find out she was "permanently banned". After about three months, they still have not helped her. After multiple phone calls, they were told the account was hacked, then somebody else said there was no evidence it was hacked, then somebody else said it would be un-banned within 7 days (multiple times -- it's a weekly thing for them to say it'll be taken care of within 7 days). Ultimately, she had to just give up and start over, which for somebody with online stats and saves is pretty devastating.
So yeah. Good luck at least getting stolen points back.