Product Features
|
Product Details
Would you like to give feedback on images?
|
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
18 of 19 people found the following review helpful:
4.0 out of 5 stars
Steamer is dodgy, but espresso is great --- IF you make double shots.,
By
This review is from: KRUPS XP5240 Precise Tamp Pump Espresso Machine, Stainless Steel (Kitchen)
I've had this machine for about two months, now. It makes great espresso, with a nice thick crema. People complaining about crema are often not using the proper beans, or aren't grinding them immediately before making the espresso. It makes a huge difference.
The auto-tamp filter basket is neat, although I've found that it really only works for double shots. To make a single shot of espresso properly, you need to reduce the filter area, so that less water is able to flow with the same amount of pressure. Since the same filter basket is used for single and double shots, single shots do not come out nicely. Since I always make double shots, I'm OK with this, but people that frequently make single shots should be aware of this defect. Overall, I like the construction and appearance of the machine. It feels solid enough, the drip tray is easy to clean, water container is easy to remove and fill. ------ NOW, about the steamer. The steamer is quite disappointing. It uses the same diameter tip as some of the older machines, like the 4030, but rather then just using a rubber friction grip, it uses a complex plastic doohickey with three tabs that grab onto the flared part of the plastic above the nozzle base. Unfortunately, it's very unclear how this works when you receive the machine, and the pictorial directions are also not clear, so I managed to snap off one of the tabs within minutes of unpacking the machine. I thought this was my bad, but reading the other reviews, I now see that they're very prone to breaking. The wand still attaches part-way with two tabs, but then it sometimes blows off. Again, I thought this was my bad, but now I see that even with three tabs on the wand, it's still prone to blowing off. This is not bad, especially with piping hot steam and milk to contend with. For those of you who have stuck with this machine, I'd recommend trying a steaming tip from a 4030. I ended up trying this because none of the parts shops I contacted even knew about the 5240! I was in one store, which had a 4030 on the floor, and I investigate the steaming tip, and found that the base of the nozzle is exactly the same size and shape, but instead of the complex mechanical attachment, it uses a simple rubber-on-rubber grip attachment. So, I purchased one for 8 dollars. It has never blown off the machine in the 3 weeks I've had it so far. However, Krups really needs to address the faulty nature of this product. Perhaps those of us who have purchased the machine and have had issues should get together and contact Krups en masse, and demand that they address the problem. This is supposed to be the latest and greatest model in its class; and it could be, if not for this critical flaw.
19 of 22 people found the following review helpful:
1.0 out of 5 stars
Two Strikes and It's Out,
By NZedder "NZedder" (Katonah, NY) - See all my reviews
This review is from: KRUPS XP5240 Precise Tamp Pump Espresso Machine, Stainless Steel (Kitchen)
I really wanted to like this machine. It replaced a Krups I had used daily for more than 6 years that finally ran out of steam ;-) So I ordered this model, and had to send it back because the steaming nozzle (frother) blew apart. I figured it was defective -- just bad luck -- and replaced it with the same model. This second one worked fine for 3 weeks, but now I'm having the same problem ( and now I see another recent reviewer had the same experience.) This seems to be a design/manufacturing defect. The black plastic piece on the frother that comes apart for cleaning just does not attach tightly enough. The pressure from the steam blows the locking mechanism open.
Too bad. The machine made a great capuccino, was easy to clean, the automatic tamper worked well, and I liked the way it easily ejected the used grounds. I've always been a big Krups fan, but was not prepared to give this model a third try.
19 of 22 people found the following review helpful:
4.0 out of 5 stars
This Ones a Keeper,
This review is from: KRUPS XP5240 Precise Tamp Pump Espresso Machine, Stainless Steel (Kitchen)
We tried a Breville before this Krups machine. We were looking to replace a 20 year old Krups steam driven machine which we also loved. This machine is worth the extra $100 we paid over what we would have spent for the Breville. We purchased from a local store. We paid more but liked the convenience of returning the unit if we did not like it. This Krups machine has some really nice features. It has this "auto tamping" feature that is really nice. The espresso holder is only one unit and you add more or less espresso depending on whether you want a single shot or a double. It has a ratchet system that tamps the grind down and an indicator on the unit determines whether you are compressing for a double or single shot. If you want a single shot you add less and tighten further to the right to match up with the indicator. It is very easy to get used to and eliminates the need for an extra "reducer" part to deal with single shots. The "creama" is there but not exactly thick and not something we care that much about. The unit is easy to clean. The only negative is they supply a rather gimicky measuring scoop and if you use the amount they recommend it comes out too weak and not consistent with the indicator marks on the unit. So we just add more espresso and use a spoon rather than the scoop. We also purchased a nice frothing container from William Sonoma for $15. to replace the container supplied with our old Krups machine. We like this frothing pitcher much better as it has ample supply so the froth does not keep overflowing. This also allows us to get the milk to a much higher temperature. We warm up the mugs in the microwave before we brew and this helps us get a piping hot latte. I have to admit this pump driven machine has some really nice features and the taste is better than the old Krups we had grown to love (no ashy taste whatsoever)... My husband and I both look forward to waking up and having our lattes from this machine every morning. Now if only this one would last another 20 years! Look for my follow-up reviews. One more thing. We also decided to use whole milk for our lattes since the amount of milk we add to get the taste we love is not very much. The extra enjoyment with whole milk is worth it to us!
Share your thoughts with other customers: Create your own review
|
|