Customer Reviews

Xbox 360 Elite 120 GB Console System

5 star:		(25)
4 star:		(6)
3 star:		(1)
2 star:		(2)
1 star:		(25)

 

 

Let me start this off by saying I have been a loyal xbox consumer for quite some time (bought the original system at launch).

Today's experience with Microsoft has been an absolute eye opener as far as the quality of their products and their complete lack of service overall. I have had my 360 system for a few years and bought the elite and newer models of the systems to avoid the problems that everyone else was experiencing with their consoles. This morning I went to turn on my 360 to experience the dreaded red ring of death that I have heard about so many times from so many of my friends. So I called Microsoft to see if I can have it repaired only to get the answer that my warranty had expired mere days ago. They did however offer to repair the system for half the price of a brand new system ($100 the new xbox 360 being released in a month retails at $199) with no mention of an upgraded warranty after this one would have gotten fixed. Naturally I decided to decline especially since I had a backup system upstairs (my fiancee's). I got to play one game for about a half hour and decided to switch to a different game, low and behold a second system broken in one day, this time the drive door would not open, not to worry this system was made later and should still be under warranty right? WRONG, the answer the technician gave me for this system is because this is a different problem the warranty does not count for as long, so essentially two broken systems in one day. Please be VERY CAUTIOUS when buying any products from Microsoft in the future.

Great Refurbished Xbox Elite...My original Xbox DVD Drive went dead on me so had to find one fast...well I hit a jackpot for the price only $150 used and it works like it was new so no issues...only issue was when I took it out of the box I saw some of the corners were cracked and chipped. Well I guess you can't get a mint condition system but it's all good. I would recommend purcashing a refurb for those of you out there that want to save money. Good Luck!

I purchased the Xbox 360 Elite from Gamesboutike for $230.00 in August, 2009. It was listed on Amazon as USED - LIKE NEW. By December 2009 the unit displayed an E74 error message. Per Microsoft instruction, I sent the unit in for repair. Microsoft returned the unit a few weeks later stating that the Xbox has been modified or tamperred with; therefore, the warranty has been voided. MS dispute resolution center advice that I should take my dispute with the retailer that sold me the unit if I did not tamper with it. Following MS's advice I contacted Gamesboutike through Amazon. Gamesboutike responded and instructed me to send in the unit to them and that they would try to repair the unit themselves. About a couple weeks later after I shipped the unit to Gamesboutike, they responded that the unit was damage beyond repair due to some Xclamp reason and there is nothing else they can do for me. I responded to Gamesboutike to let them know that I'm the sole owner of the Xbox and I'm certain that the unit was never tampered with in anyway and that I would expect a full refund or a replacement. Gamesboutike never responds back to me nor did they ever return the Xbox.

The good thing for me is that I kept the receipt and document all my communications regarding my dispute with MS and Gamesboutike and took the dispute to the Credit Card Company that I used to purchase. After three months of ongoing dispute with a follow up phone call every two weeks or so with the credit card company, they finally agree to issue a full refund to my credit card as they take their dispute with the merchant's bank. Hooray!

Although Gamesboutike has 96% positive rating when I purchase the Xbox, but from my experience with this company I would never buy anything from them again. The term caveat emptor apply here with this vendor.

Very pleased with this console and being able to enjoy High Def with the HDMI cable included. No issues so far as I play on average 6 hours a night. All accessories are included as stated.

I found this product for the right price $140 with shipping. I got it in 2 days i wash very pleased with that.. benefit playing it ever since.. hardly to buy a new controler. Buttons where pretty worry out..

Yeah, so i bought this item as a gift for my brother....DOESN'T WORK. I wrote a negative review and Milas Corp emailed me, asking me to remove because they wanted to solve the problem. This game is advertised to contain 120 GB, but only comes with about 7GB, since they "forget" to send the hard drive...naturally it doesn't support any games, due to it's low memory. I am still waiting on a response from Milas Corp, after they agreed to send the MISSING HARD DRIVE. Should have thought twice when i saw complaints about them on the Better Business Bureau...silly me. PLEASE TAKE HEED!!!! DO NOT BUY FROM THIS SELLER!!!

I was very unhappy with the service I received when we received our XBox 360 from Joellecool. The Xbox was not in workable condition and we still have not been credited the money after returning the Xbox to the seller. We are now in contact with our Credit Card Company. I would never buy from this seller again.

We had the Xbox 360 elite for over 2 years, and have always had people over playing on the Xbox. It served us continuously and well but then broke last summer with one of the red rings.

We had the warranty still applicable or so we thought until we sent it to Microsoft and they declined to fix it as we had opened it up which apparently invalidates the warranty even though we had not actually done anything.We were told we had to pay for the repairs so we attempted to fix it ourselves and it was pretty easy. But Microsoft service is quite unhelpful neither giving enough information about the error and invalidating our warranty at the same time.

The Xbox is an amazing product itself, and especially the newer models are better designed so there are fewer RROD incidents these days. There is a great selection of games, including Halo and Fifa and the controller is better designed than the PS3. The newest Xboxes are even better designed with built in wireless cards and a cooler look. I would definitely recommend you get an Xbox over a PS3 unless you really want a Blu-ray drive. If you do get one make sure to pray that you never have to deal with Microsoft.

Got this couple days ago and have been using it, Everyone complains that they get RROD, but they either use the console for hours and hours, and they keep it on the carpet making it over heat, I like this console, Only down side is that it is a little on the noisy side, But you would get used to it.

UPDATE: the best solution to get rid of the noise and stop your xbox from heating up as much is to just install the game, If you do that your cd wont run as it will read it off the hard drive.

Product came exactly as described and in good condition. Very happy with purchase would buy again from this seller.