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Xbox 360 Pro 20 GB

by Microsoft
Xbox 360
2.9 out of 5 stars  See all reviews (286 customer reviews)

There is a newer version of this item. See details below, or go to the newer item.
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Available from these sellers.

  • 20 GB Hard Drive
  • 1 Wireless Controller
  • Sleek set-top design with horizontal or vertical placement option in a white finish
  • Customize your Xbox 360 Dashboard, Guide, and Gamer Profile with content from the Xbox LIVE Marketplace
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Xbox $25 CodeXbox $50 CodeXbox $100 CodeXbox Live
There is a newer version of this item:
Xbox 360 4GB Xbox 360 4GB 4.2 out of 5 stars (387)
In Stock.
Amazon Instant Video on Xbox 360: Learn more about watching Amazon Instant Video on your Xbox 360.

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Product Details

Edition: 20GB Pro
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B00309S9YW
  • Product Dimensions: 12 x 12 x 20 inches ; 12 pounds
  • Media: Video Game
  • Release Date: December 8, 2009
  • Average Customer Review: 2.9 out of 5 stars  See all reviews (286 customer reviews)
  • Amazon Best Sellers Rank: #985 in Video Games (See Top 100 in Video Games)

Product Description

Edition: 20GB Pro

Xbox 360 sets a new pace for digital entertainment. More than just a cutting-edge game system, Xbox 360 also integrates high-definition video, DVD movie playback, digital music, photos, and online connectivity into one sleek, small tower, and in the process puts true Next-Gen power right at your fingertips.

Note: This is a refurbished Xbox 360 Pro console.
Xbox 360 with wireless controller
Xbox 360, shown with wireless controller, is a sleek, customizable gaming and entertainment system

Under the Hood
Xbox 360 is much smaller than its predecessor--it measures approximately 3.3 by 12.2 by 10.2 inches and weighs 7.7 lbs. It's powered by custom IBM PowerPC-based CPU with three symmetrical cores each running at 3.2 GHz. It also carries a custom ATI graphics processor loaded with 10 MB of embedded DRAM, 48-way parallel floating-point dynamically scheduled shader pipelines and Unified shader architecture. This is powerful enough to draw 500 million triangles per second. In other words, it makes for great looking games in standard TV definition, and even better thanks to built-in support for HDTV 1080i televisions. It also supports the widescreen 16:9 format.

The unit has a 12x dual-layer DVD-ROM drive, which plays both the game media and progressive-scan DVD movies right out of the box. For game-save and media storage, users can choose between the detachable and upgradeable 20GB hard drive, or a separately sold 64MB flash Memory Unit. Along with storing files, the hard drive will make the Xbox 360 backward-compatible with part of the existing Xbox game library.

Control your Gameplay
Xbox 360 uses a refined button layout for its controllers. Back and Start buttons sit at the center of the controller and between them is a new Xbox Guide button, which instantly takes the user to the Xbox 360 user interface. From there, they can check for friends online, access personal digital content like photos and songs, and more. The black and white buttons of the first Xbox controllers have been replaced with new shoulder buttons placed above the left and right triggers. Xbox 360 can accommodate up to four wireless controllers and has three USB 2.0 slots to use for wired controllers or for streaming your digital media from digital cameras, MP3 players, and any Windows XP-based PC. Microsoft has also created a video-conferencing camera, sold separately, that will work with the system.

Xbox 360 user interface
Xbox 360 can manage your games, your online friends, and your personal digital library

The Media Experience
All Xbox 360 titles can be played in either standard or high-definition resolution in 16:9 widescreen, with anti-aliasing for smoother graphics. Game designers will be able to take advantage of the system's multi-channel surround sound. The Xbox 360's digital media allows users to supplement any game's music from tracks in their own personal library.

Go Live
A built-in Ethernet port allows users to connect their system to a broadband connection for access to Xbox Live. The Xbox Live Silver Membership included with the console lets anyone create a Gamertag and gamer card to express your online identity, chat live with voice chat, and connect to the Xbox Live Marketplace to buy expansions, maps, and other digital items for your games. You can also update to a Xbox Live Gold Membership at anytime for even more benefits. The separately sold wireless adapter supports the common 802.11a, -b, and -g standards.

What's in the Box?

  • Xbox 360 Pro refurbished console
  • 20GB detachable hard drive
  • 1 Wireless controller
  • Xbox Live headset
  • Standard AV cable
  • Ethernet cable
  • Detachable faceplate
  • Xbox Live Silver membership

Product Description

The Xbox 360 video game and entertainment system places you at the center of the experience. Xbox 360 ignites a new era of digital entertainment that is always connected, always personalized, and always in high definition.Xbox 360 gives you access to the games you want to play, the people you want to play with, and the experiences you crave—when and where you want them.

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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
227 of 239 people found the following review helpful
5.0 out of 5 stars If you buy this from Amazon you won't be sorry. March 16, 2010
Edition:20GB Pro|Verified Purchase
Fun: 5.0 out of 5 stars   

A checklist that should tell you exactly why you want this.

-This is a Microsoft refurbished console. That means it will be in 360 packaging with resealed cords, controllers, and headset (I'm tempted to say that my headset was brand new, and maybe even my cords, but I don't want to claim that without knowing. Regardless. There is something nice about not opening a clamshell sealed 360 that smells like lung cancer.) The condition is pristine. NO dirt or smudges. One sticker on the bottom that says refurbished. Mine left a bit of sticky when I took it off. Nail polish remover will get it off without pain if you are worried about that.

-It will come with the new power-brick that is vented, it also has the new Jasper chip. This means: Even though you are getting a refurbished console, it is technically more sound than a brand new 20 gig from Microsoft's original batches. Rest easy my friend. This console was not made to break. It's like it got a tune up. These two features paired together will fight overheating and RED RING OF DEATH.

-It does have HD

-Mine came with 2 controllers, which at the time wasn't advertised (so it was a nice surprise). Cross your fingers about that if it's not openly included.

-If you don't already know, because it has a hard drive you will be able to connect to Xboxlive out of the box, though for online play I would recommend buying a 12 month live subscription. You can easily find them online for 35ish dollars. If you pay more you didn't look hard enough. :)

Hope this helps in your decision.
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73 of 83 people found the following review helpful
5.0 out of 5 stars Good Product, reliable February 16, 2010
Edition:20GB Pro
Fun: 5.0 out of 5 stars   
I bought this refurbished item just over a year ago, and it is still working perfectly. I have since begun to use it more and more, and it has not given me any problems or issues whatsoever. I would reccomend the refurbished product to anyone trying to get into an xbox and not needing more than a 20g harddrive. If you feel that you would need more storage space, the amount of memory would be the only thing holding someone back from being on this system 24/7. The item came with everything listed, reliable purchase, I'm very glad with my purchase.
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64 of 73 people found the following review helpful
5.0 out of 5 stars Great xbox 360 value! April 6, 2010
Edition:20GB Pro|Verified Purchase
Fun: 5.0 out of 5 stars   
I purchased this setup from amazon, not a third party seller. Let me start by saying that this is a refurbished console by MICROSOFT, meaning that it comes with a one year warranty similar to buying a brand new system. When I got my package (with standard shipping it took 2 days!!) in the mail, everything was packaged very very nicely like I was buying a BRAND NEW system. The console itself looks brand new, NO SCRATCHES, NOTHING like that, it doesn't smell like cigarettes, and it works GREAT!!!! And YES it is a Jasper chipset, And YES it comes with HDMI port on the back. It comes with 2 BRAND NEW wireless controllers (they are NOT refurbished), 4 duracell batteries, HD component cables(NEW not refurbished), The new and improved power brick (brand new), and a brand new xbox live wired headset. The only things that came with this refurbished bundle that aren't brand new would be the console, and the 20 GB hard drive. Both of these things have stickers on them that read "refurbished". But seriously you can't even tell they aren't brand new! And you can tell everything else is brand new by the way it looks, and the stickers on the controllers etc. Seriously though, you won't be sorry that you bought this package! I will admit, at first I wasn't too thrilled with buying electronics that have been refurbished, as I would NEVER buy a gamestop refurbished unit! But this has been refurbished by MICROSOFT, so you know it has been repaired by the best, and in the process, they install the new jasper chip, which if you don't already know, makes the CPU run quieter and cooler, and supposedly prevents the dreaded red ring of death issue. Read more ›
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33 of 42 people found the following review helpful
1.0 out of 5 stars It would be a 5 star if it worked better! January 15, 2012
Edition:20GB Pro
Fun: 1.0 out of 5 stars   
I purchased 5 of these systems new from various locations. They were for my grandsons and one for our home for use when they visited to play on. Within the first 15 months all five of them failed with the red ring of death. Microsoft extended the warranty and took them back for repair but sent me back someone else's Xbox that was refurbished. It also took about a month to send one in and get it back.

I basically sent in units in good physical shape and no scratches or damage and got back someone else's refurbished and damaged units. They all failed to within a short period of time! Being an engineer I took them apart and fixed them as they were now out of warranty. It took about an hour per unit to fix them and I got pretty good at it.

The problem is that the cooling design is extremely weak and poorly designed. I had to clean out the heat radiator and fans/fan housing and remove the heat sink from the CPU and GPU. I installed new spacers and improved the flow of cool air in the game case. I remounted the heat sinks using a new thermal interface material (a good one) and the units worked fine after that. I just don't understand how Microsoft can get away with selling junk like this. How many people have invested a small fortune in the game console and games to have the console fail and disappoint their family.

I still have two of the units working perfectly after many years but my disappointment in the product design and in Microsoft is very high!
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Most Recent Customer Reviews
1.0 out of 5 stars One Star
Doesn't include any cables, forcing me to spend an extra $25 to play.
Published 11 hours ago by Aijalon Pryor
5.0 out of 5 stars very satisfied
I have looked on my profile to remove my last review but it doent show that I wrote one although I know I did. Read more
Published 3 days ago by sarah workman
2.0 out of 5 stars ... the amazon user jeremy flynn and I am not satisfied. From the...
I bought this xbox from the amazon user jeremy flynn and I am not satisfied. From the first day it had problems, such as the red lights of death and apparently either this xbox or... Read more
Published 4 days ago by Sarah Jordan
4.0 out of 5 stars How it started
I'm rating this good because this is how the xbox 360 started. A lot of them got the RROD including mine, but I got another one in the past that still works to this day.
Published 10 days ago by Ian Hines
5.0 out of 5 stars Five Stars
its great hardrive was smaller than 20 gbs
Published 11 days ago by carlus hannah
1.0 out of 5 stars missing pieces
Received on time but wrong power supply, the one sent was for Xbox Elite and didn't fit. No battery pack or charging cable. Impossible to use!!!
Published 15 days ago by Linda
2.0 out of 5 stars This Seller Is a Bad One
Ok I Got the Xbox 360 and the power cord didnt even work it over heats every half hour and i have had to replace the disc tray already.... It is basically junk
Published 18 days ago by Austin Jessie
1.0 out of 5 stars This deal on xbox 360 was a bust.
Nothing works in the xbox 360 it was a bad deal and it was a misleading advertisement over all. There needs to be more details added to advertisement.
Published 20 days ago by afra mohamed
5.0 out of 5 stars Good
We bought this used Xbox, despite some very visible signs of use. It works perfectly fine. We have about 8 months ago and everything was perfect.
Published 23 days ago by Carla
1.0 out of 5 stars Xbox 360 console
I wasn't expecting the Xbox 360 to not work. It was very disappointing to find that out after spending money on a game, controller and a hard drive for it. Read more
Published 29 days ago by Jane Peters
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Edition: 20GB Pro