Customer Reviews

PowerPDF 2.0

5 star:		(3)
4 star:		(3)
3 star:		(3)
2 star:		(1)
1 star:		(12)

 

 

I use PowerPDF since January and it works perfect. It creates very small PDF files and I can email them right out of the little window that pops up. A nice feature is also that it lets you preview the PDF before you actually print it into a PDF.
Powerpdf saves me tons of paper, especially when printing from my IE 5. Their serial number is a pain to enter during installation, but once it is installed it works wonderfull.

I got an invalid serial number and cannot start a program. I'm trying to reach a customer service, but I'm not sure if I can get response because I read another's review that says he couldn't get any service from this company. It's totally nonsense that a software comes with an invalid serial.

UPDATE: Afer several emails with the company I was given a link to redownload the program. It now works with but a few quirks. Overall, I'm satisfied.

I've had nothing but problems with the software from the start. Worst of all once it loaded, it didn't work. The instructions leave a lot to be desired as does company tech support - which took three days to respond with an unhelpful email. They said the product only works with Windows 98 second edition (not 95 as stated on the box) and above and that I should return the software. Since I have Windows 98 second edition they did not answer my overall question and have not responded to my second email. Because it took so long to get some help my return window from the store had expired. I'm now stuck with no support and a program that is just for decoration.

THis program is not what I thought it would be. It is less of a program than it is a printer device. Once you edit and save .pdf files, you can no longer edit them. Thank god it was free after rebates!

I bought my copy of PowerPdf (published by the company XELERATE) on Sunday, May 5 and tried to install it. The serial number I was provided with in the documentation is invalid. I went to the web site to contact the vendor about it. In order to send an e-mail to the tech support people, you are required to "register" at the site. Being obedient, I clicked on the "registration" link - and got a blank page.

There is no way to contact the vendor at this point as no phone number is provided, nor an alternate e-mail address. I can't recommend a company or a software that is ripping me off at this point. I am out ...with no recourse, at this point. I only hope the managers at XELERATE see this review and contact me so I can rescind this review of their very poor "quality control". I'd like to try out the product.

These folks have topped Microsoft for hard to read software passwords. You must type in a long code containing upper case, lower case, and numerals, all mixed together and printed with a bubblejet in sanserif font. So you get i's and I's and L's and l's and O's and 0's and o's, but you can't tell which is which (it looks like lOl0, etc.) so you spend an hour trying all combos, without success. Go to their website and click on the password info page and you get testamonials about how much other customers love the program once the company gave them a password that worked. Huh? You should not have to do this! And besides, the page does not work, so you cannot send them an e-mail. There are other ways to get them, though not by phone; the company is unlisted. Just try the other websites and e-mails listed in various places on the box, the instruction booklet, and the CD sleeve. Good luck!

The program does work. I have not yet gotten it to integrate with Paperport, though I have not experimented much. I suppose I could use Paperport in the printer mode to make a direct PDF. I have been able to convert from Paperport files to PDF. The files are rather large, though.

I have to say that I was pleasantly surprised on how easy this product was to use and how effective it is for my business. It is a great alternative to the expensive Adobe product out there, and I love the fact that I can email my PDF files immediately. Kudos to Xelerate for bringing out a great inexpensive product that meets my needs.

I encountered the same problem of the invalid serial number when installing this program. There are several "l" and "I" in my serial number which were shown in the font of arial, and it is impossible to tell they should be "l" or "I". Therefore, I tried several different conbination and finally worked. I also found, you cannot just change the serial number by re-entering a different letters; you have to click "back" and then enter the whole serial number. For those who may have the same problem, give it another shot! Good luck!

I truely cannot evaluate this product since it CANNOT be installed. The supplied serial number doesn't work and the customer support is non existent at Xelerate. What good is software that just sits in the box and cannot be installed. I have seen many reviews of this product all with the same complant - cannot be installed. Seems like this is a very common problem with this product. The Xelerate website offers no solution and no way to contact them except via email - what a bummer. Here I am with no refund, no software installed and no recourse, save your money and buy any other software except Xelerate software - it is the worst of the bunch.

I was very surprised when I installed PowerPDF and used it to convert my weekly Newsletter into PDF, it is quick, easy and converts everything just fine.
I was searching a long time for a cheap way to get some Documents into PDF Format. Adobe is way to expensive and other Tools cost more and provide less Functions.
The only negative Aspect is that I wasn't able to use as Picture as Watermark. After contacting Support they told me that this is not possible yet.
PowerPDF is a Tool for everyone who want's to create PDF Files with just one Click.