Xerox Phaser Color Laser Printer (6360/N)

by Xerox

Product Details

• Product Dimensions: 34.5 x 21.8 x 20.5 inches ; 60 pounds
• Shipping Weight: 93 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B000N1Q2X0
• Item model number: 6360/N
• Average Customer Review: 2.3 out of 5 stars  See all reviews (3 customer reviews)
• Date first available at Amazon.com: July 7, 2004

Product Description

Thanks to the Phaser 6360/N's 1GHz processor and 256MB standard RAM (expandable to 1GB), now you can enjoy incredible 42ppm color and monochrome print speeds as well as first page out times as fast as 9 seconds in color. Meanwhile, this printer features a maximum 2400 dpi resolution for exceptional quality.You'd expect to find such high performance in complicated machines, but the 6360/N is easy to use. Its standard 10/100BaseTX Ethernet capability includes plug-and-print drivers, and easy auto-install puts color on your network immediately. The Phaser 6360/N uses PostScript 3 and color PCL 5C emulations with automatic sensing and switching. In addition, you'll love the enhanced tools, such as Collation, Configuration card, Covers, Custom-size pages, Driver saved settings, Email alerts, Intelligent Ready, PhaserSMART automated troubleshooting, PrintingScout Alert Notification and RAM collation.The 6360/N gives you unparalleled printing flexibility. Not only does it come with a standard input capacity of 700 sheets, you can add optional 550 and 1,100 sheet high-capacity feeders for 2,350 page printing. It can print on a variety of media types ranging from business cards to transparencies.

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

1.0 out of 5 stars Avoid this printer and Xerox!, October 19, 2010

By 

mrabadoo - See all my reviews

This review is from: Xerox Phaser Color Laser Printer (6360/N) (Office Product)

I purchased this printer to replace a Lexmark printer. The Xerox Phaser was dead on arrival. The print quality was horrible and something was broken inside. This printer was also very loud. Just like in other reviews Xerox is more than happy to send out someone to look at it. The technician replaced something, it didn't fix the problem. So, I spent more time on the phone with Xerox. Here's their "award winning" customer service process: You call Xerox, they transfer you to dispatch, dispatch calls a service tech, the service tech is supposed to call you back (whenever they get around to it), once the service tech calls, they told me to call the place I purchased it from (not amazon), I called them, they told me to call Xerox. Then, the whole process starts over. Xerox would not replace or refund the purchase until I spent over 3 hours on the phone, over multiple days, pleading to get the machine fixed or replaced. Meanwhile, my office is stuck without being able to print. If you're going to buy a Xerox, when you get stuck in the phone loop, ask for a manager or customer service rep right away, or you'll be stuck dealing with it. Even if this thing printed correctly, it was way too loud. Do yourself a favor and buy a Lexmark.

1.0 out of 5 stars Worst printer we have ever bought, February 4, 2010

By 

D. Gross (Chicago, IL) - See all my reviews
(REAL NAME)   

This review is from: Xerox Phaser Color Laser Printer (6360/N) (Office Product)

We operate a small consulting services firm and do a lot of color printing rather than copying of materials. We buy 1-2 new color printers per year. We have owned Lexmark, HP, the Old Textronics (which was bought by Xerox, and now a Xerox Phaser 6360. Without exception, this has been our worst experience ever with a color printer. Print quality has been ok, speed is not anywhere near what is advertised, but worst of all are the constant maintenance issues. Xerox for their part is more than willing to continue to send out a service tech to "repair" the problems under the warranty (5 times now inside of a 2 month time frame), but it spends more time waiting to be repaired than it does working for us. We have now reached the stage where the service technician in consultation with "the engineers" have determined that it is our "environment" and our use of 24 lb paper that is causing all of the mechanical problems with the machine. Remember we are in a typical office environment and have 4 other color printers that operate constantly with only the normal issues that all printers encounter from time to time, none having to ever have a service technician work on them once. Two of these printers are over 2 years old - same "environment", same paper, no servicing. Obviously we will not buy another Xerox product under any circumstances.

5.0 out of 5 stars Xerox printers are made like tanks, December 8, 2009

By 

Neurasthenic "neurasthenic" (New York City, New York) - See all my reviews
(VINE VOICE)   

This review is from: Xerox Phaser Color Laser Printer (6360/N) (Office Product)

I dumped Hewlett Packard for Xerox about seven years ago and have never looked back. I have a Phaser 6200 that in seven years has never mis-fed a page or flashed up a cryptic error message. The drivers are high quality and are kept up to date for both Windows and Mac. The fuser and imaging unit are easy to access for cleaning or replacement. Toner can be replaced by the color, and is available from third party brands if you want to save a bit of money. Time to first print is consistently very quick. Color printing is fast and attractive (not photo quality, despite labeling the 2400x600 mode as 'photo,' but good enough for any other use).

My only issue that the single-page feeder (which is called the MFP on this printer) has weak hinges, and if somebody bumps into the open door, it could easily break off in a way that requires repair of parts inside the printer itself. This being xerox, these parts are readily available, but it's a hassle and other companies seem to have managed more robust designs.

This unit does not come with a duplexer. Most people will probably be happier spending a few extra dollars and getting the /DN model.