Customer Reviews

Xerox Workcentre XD105f Digital Copier and Laser Printer

5 star:		(1)
4 star:		(0)
3 star:		(1)
2 star:		(2)
1 star:		(2)

 

 

Constant paper jams unless you use the more expensive xerox multipurpose primary image paper. Envelopes get pretty squashed also. Initial toner cartridge only good for limited number of copies.

I also regret buying one of these machines. I intentionally chose a Xerox because I thought the name meant reliability. I don't think that anymore. Despite very light use as a home copier, this machine has presented problem after problem. Paper feeding has always been sporadic. Then after two years, the plastic gear on the fuser broke. Fortunately the machine was repaired under warranty. Now however it has broken again: it won't feed paper at all from the main tray.

I went through all the diagnostic and repair steps on Xerox's Web site. When the problem persisted I contacted online support. The response? -- to simply cut and paste the same instructions. A call to telephone support was equally unhelpful, resulting only in an offer to schedule a service call for $250 minimum -- half the price of the copier. I'm more inclined to spend the money on a new one, of a different brand.

I like this printer and is my only printer that I have. It works great, it prints great, and works without any problems. Sure it has had a paper jam here and there but that happens to all printers. Another reason why I love it is my room started to flood and the printer was soaked before I could remove it and start taking out the water. Dried it off, took out the wet paper and made sure no water was inside and plugged it in again and it STILL WORKS! Its old but man, if it can survive that then it is a true winner in my book.

I got this for our small office and it worked for about a year. We were happy with the automatic paper feeder and the many other copy features. It was also nice to have the option to work as a computer printer, but we ended up never using that feature.

However, it also stopped working for us properly. Unlike the other reviews, the paper feeder still works but trying to copy directly on the glass fails. Pressing the green start button does nothing. Documentation doesn't offer any suggestions. Not going to bother with support. The other drawback we didn't realize with the document feeder was that if you want to make more than one copy, you had to feed the document through it once for each copy. That's prone to messing up the originals if you need to make a lot of copies.

So now I brought it home and use it for simple jobs that can be sent through the document feeder. It replaces a Canon copier that I've had for 19 years -- I didn't want to buy another toner cartridge for that and it was streaky. Unfortunately, the Xerox won't last that long.

Add my name to the list of those completely frustrated with this machine. The top paper feeder has become completely useless. CONSTANT paper jams no matter what type of paper I use (even the most expensive Xerox paper jams in the top feeder).

I thought that by buying a Xerox, I would be getting a good piece of equipment. Not the case. I'm ready to trash this thing and buy a Hewlett Packard copier.

I am very disappointed in this product. It has all the features that I was looking for - computer printing, copying from glass screen and from document feeder. I experienced paper jaming and grinding noises. I was unable to clear the jam or the grinding noise, and face the probability of having to send the product back for service. A relatively expensive home printer/copier should perform better, and be more reliable than this one.