Xerox DocuMate 510

by Xerox

Product Details

Product Manual [5.42mb PDF]

• Product Dimensions: 17.2 x 12 x 10 inches ; 10.8 pounds
• Shipping Weight: 17 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0000DFZ6L
• Item model number: XDM5105D-WU
• Average Customer Review: 3.2 out of 5 stars  See all reviews (44 customer reviews)
• Amazon Best Sellers Rank:
  • #19 in Electronics > Camera & Photo > Printers & Scanners > Flatbed Scanners
  • #22 in Electronics > Accessories & Supplies > Office Electronics Accessories > Printer Supplies > Printer Feeders
  • #72 in Electronics > Computers & Add-Ons > Computer Accessories > Scanner Accessories
• Date first available at Amazon.com: July 3, 2008

Product Description

Amazon.com Product Description

Designed to be at home in any office environment, the Xerox DocuMate 510 single-pass flatbed scanner offers 600 x 1,200 dpi resolution, 42-bit color, and fast USB 2.0 connectivity. It has an auto document feeder that's able to handle up to 50 sheets of 18 lb. paper at a time, allowing convenient scanning directly into PDF format at up to 10 pages per minute (at 200 dpi, black-and-white).

Able to handle originals ranging from 4.5 by 5.5 to 8.5 by 14 inches(via ADF), the auto document feeder will to help speed up any office environment by letting you batch scan items as small as checks or index cards, as well as legal sized documents. The DocuMate 510 is clearly designed for office document support and includes software tools to help streamline file management, text editing, and single-button PDF creation. It has a certified ISIS driver for compatibility with ISIS-based imaging applications, and it is at home in any Windows 98SE, 2000, ME or XP environment.

What's in the Box
DocuMate 510, power supply and cord, USB cable, Quick Install card, user's manual, CD-ROM (including TWAIN and certified ISIS scanner driver, ScanSoft PaperPort Deluxe, ScanSoft TextBridge Pro 9 OCR, ArcSoft PhotoImpression)

Product Description

Xerox DocuMate 510 flatbed scanner with Automatic Document Feeder (ADF) for Windows, 600 x 1200 dpi optical resolution, 42- bit color, USB 1.1 interface. 50 page ADF capacity, 10 ppm at 200 dpi B/W

See all Product Description

Customer Reviews

Most Helpful Customer Reviews

64 of 64 people found the following review helpful:

3.0 out of 5 stars Xerox 510, July 8, 2004

By A Customer

This review is from: Xerox DocuMate 510 (Office Product)

The unit seems to do a pretty good job as a document scanner. The rating depends on the purpose for which you purchase this scanner.

Couple items to note:

1. The unit does not come with the PaperPort Pro 9 office as advertised by Amazon. It is bundled with the Deluxe 9 software which is a less costly product.

2. The flat bed scanning of photos is not up to my expectations. It is probably ok if you're scanning photos for commercial / non-artistic reasons. I do not believe that this takes the place of a 'decent' photo scanner. I had planned to compromise on getting shorted on the Pro 9 Office software and keep this scanner. However I decided that it was not worth it given the compromise that I would also have to accept in the photo scanning.

3. The ADF always pulls slightly to the left as the pages go through. I don't know if this is a typical problem on other ADFs or not.

4. The instructions for the software both hard copy and on the web site are not thorough. A lot of trial and error is required in order to better understand the scanner options.

5. I don't like the fact that the Deluxe 9 software provides the 'preview' scan in a small sub-window. The window is too small to get any valuable 'preview' info.

6. A positive item is that Xerox has spare parts available for the ADF and scanner which may need replacing. I don't believe that this is typical for other non-commercial consumer type units.

111 of 121 people found the following review helpful:

1.0 out of 5 stars Steer clear of Xerox/Visioneer, November 18, 2004

By 

Steve Birnbaum "birney" (Roselle, IL United States) - See all my reviews

This review is from: Xerox DocuMate 510 (Office Product)

This Documate 510 scanner is sold under the Xerox brand but is made by Visioneer. You should not buy it because (1) it is a BAD, POORLY-MADE product (parts of the ADF wore out so badly after 8 months we couldn't use the scanner anymore), and (2) the CUSTOMER SERVICE is some of the WORST and MOST ARROGANT I have encountered in a long time. My company bought this item new from Amazon on 4/26/04; it was paid for with a credit card on the Amazon web site. As I said, by the end of October it had fallen apart to the extent the document feeder wouldn't work anymore. There is a 1- year warranty, so I called the customer service number to find out how to return it, and got Visioneer. I explained the problem and the rep said to fax a proof of purchase and they would issue an RMA. I faxed the shipping label from the original box from Amazon, showing all info (product, serial number, date of shipment,etc. I got a call the next day saying the rep's supervisor would not approve the return, that I needed something with the date of purchase on it. I said how about if I fax the credit card statement showing the purchase from Amazon, made one day before the shipping date on the shipping label. Nope, not good enough. I said we evidently had not saved the e-mail confirmation from 8 months ago, and it would be very hard to get a new receipt from Amazon, since there were at least 5 different people in the company (2 of whom are not even here anymore), each with a different Amazon user name, who use this credit card, and we could not see the purchase history on Amazon unless we had the username that placed the order. He still couldn't help, so I asked to talk to his supervisor, who could not talk at the moment but would call me back. Well, 24 hours later, no call, so I called back,and after 2 transfers and being on hold for 10 minutes and calling back in, I got the supervisor. He said there was nothing he could do. I said, do you think Amazon shipped us this without us paying for it, especially since we have the credit card statement showing the purchase date coinciding with the shipment date? Sorry, can't help you. I asked, what if we got it as a gift. Well,you'd need a gift receipt, etc.... I told him if we can find somebody that has the time we'll try to get a receipt otherwise we'll turn it over to our lawyer. I guess the new motto is "the customer is always wrong".

27 of 27 people found the following review helpful:

2.0 out of 5 stars DocuMate 510 is Horrible, November 9, 2004

By 

Douglas J. Moditz - See all my reviews
(REAL NAME)   

This review is from: Xerox DocuMate 510 (Office Product)

This scanner is absolutely terrible. I have a small home business and I want to go paperless. If you are in the middle of a scan job, say you are on the 30th page already, and something is wrong, there is no recovery feature so you have to start from scratch. In fact, tech support says you will get constant errors if you scan more than 20 pages at a time, yet the document feeder is supposed to hold 50 pages (?). You can scan and then merge multiple scans to become one, but that is not the point. The point is that out of 900 pages of scanning, i got about two dozen errors which requires me to shut off the machine, close the scanning program and start all over again. I returned the product and got another documate 510 because tech support said it must be faulty, but the second is exactly the same. This scanner is nothing but a pain in the rear. I am shipping the second one back in the morning.