Customer Reviews

Xtreme TB264DKO 264-Disc CD/DVD Case

5 star:		(3)
4 star:		(6)
3 star:		(3)
2 star:		(7)
1 star:		(14)

 

 

I bought six of these cases of varying sizes. And even though they look great and were of seemingly great value, the frustration they cause doesn't worth it. I have had repeated problem with the zipper on every single one of them, some of the zippers broken and cannot be fixed. And on one of the cases, the adhesive holding the pages wore out and the pages have come loose. And I only used the case for two months.

I agree that the price was nice, but I guess you get what you pay for.

I also bought this item. Sent in all of the required documents, including original UPC. Rebate denied because UPC was not included. I emailed them 3 times stating that I did in fact enclose it . Also quoted the number from the copy of it that I retained. To date, have heard nothing from them. I have now filed a complaint with the Texas Attorney General, and will follow up and file with the better business bureau and the FTC.

Jim

I had all the same rebate issues with this item as others, so if you are buying this CD case just because of the rebate, please DON'T. I did finally receive my rebate, 4 months later after a second mailing in and irate email. I just cashed the check and I'm crossing my fingers that it actually goes through! The product itself seems okay. I can see if you use it a lot that the zipper might break, but I rarely get into my CDs so I haven't had that issue yet. However, I do not plan to ever buy from this company again because of all the rebate run around. A very dishonest company if you ask me. Good luck to everyone else waiting for a rebate!

I have a collection of over 1500 disks so I have bought many cd/dvd cases over the years and this brand is the worst quality on any that I have purchased. I would avoid this brand.

[...]

I had the same rebate that issue others have mentioned. My rebate returned with the "invalid purchase date" error, so I gave them a call at the number listed on one of the below reviews (I also managed to find the number on their website... But boy was it well hidden.)

After failing to navigate their automated phone system a few times, I finally managed to get ahold of a live person. You have to select the option that you had sent the rebate in over 6 weeks ago, otherwise it tells you to wait 6 weeks then try again (by which time the rebate would be over and they would probably tell you there is nothing that can be done)

The lady I spoke to was nice enough, though either she was dumb as a brick or her company is trying to cheat people out of their money and she is immoral enough to go along with it. After giving her my tracking number for the rebate she told me that the date on my rebate was invalid. I asked her what a valid date would have been, and she said she didn't have that information (Which I find hard to believe, since it is listed on Amazon as being 12/31/05.)

So now that I feel like she is more than likely lying to me, I decided it was time to point out that there were a number of other people on Amazon that were having this /EXACT/ same problem, and that these people have written negative reviews on the site about it. AMAZINGLY her tone changed immediatly. The next words out of her mouth were "I have corrected the problem and your rebate has gone through." Strange how that works.

The CD case is fine. I haven't had any problems with it, and I have it fully(over)-loaded, but someone with Amazon needs to take a look at the rebate company's practices. They seem /VERY/ shady to me, and it reflects poorly on Amazon that they allow businesses with these kinds of poor practices to sell things on their site.

Please don't expect to get the cash back from this purchase as promised! To date, I've been denied twice. The second time they said the U P C number was invalid. Only, it's the original U P C barcode! I was meticulous filing the paperwork, yet they state, "All required products were not submitted." Meanwhile, I have phoned AMAZ0N to lodge a formal complaint.

The product itself is average. I've used better and worse. That said, it's definitely not worth the full asking price.

I just received my card today claiming invalid UPC and invalid purchase date....RUBISH!!!
I am very meticlous and I check and double check EVERYTHING before I send off the rebate...
RIPOFF! Somebody needs to report these people to the BBB and the Federal Trade Commission! Any lawyers out there hungry for a Class Action???

Like the other revyuwer, my reb req was denyied, for the same reason, in my case for both the 224 & 264 cases, even tho both were well within the purch per. Nor did Amz post my prev rev several weeks ago. Wuts goin' on hear?

Btw, the cases are fine, esp for the post-reb co$t. And my spelling is usually lots better!

Updayte--funy, this revyu was posted right away, unlike the prev one. Hmm...

Updayte #2--I just called the 888-295-7718 # and got them to fix the reebayte prob. Both were updated to "valid" on their web site within minutes. I will follow up on this and post my updayte here. There is obviously a pattern here that needs further exploration.

Looks good, but zipper failed quickly. Still it was extreemly cheep in cost, and in quality. I would sugest you avoid this case.

In theory an excellent product -- room for lots of disks, relatively compact and attractive HOWEVER I purchased three of these (2 for me 1 for a friend) I can't say how his is doing but both of mine have faulty zippers, making it impossible to close the binders and therefore losing much of their attractiveness and compactness. (...). All in all, a disappointment.