The appendices contain a wealth of useful information: sample letters to vendors and customers, suggested contract language for defining Y2K compliance, manufacturer's compliance status of some popular products, and the status of laws and lawsuits related to Y2K. An accompanying floppy disk contains the sample letters and contract language, Y2K patches from Microsoft for Windows 3.1 and 95, and a handy utility that can automatically changes the century from '19' to '20' if the PC BIOS does not do it itself.
