Customer Reviews

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3.1 out of 5 stars
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14 of 14 people found the following review helpful
on January 7, 2013
Verified Purchase
I've owned this player for about 4 months now. The player plays 2D just fine, but for some reason has to be reset (unplugged/replugged) every now and again because it doesn't respond at all when attempting to turn it on.

We just bought a 3D TV about a month ago, this is when I started to notice an additional flaw with this unit. Certain 3D movies are practically unwatchable due to what seems to be a decoding issue. The moving images are extremely blurry and the whole 3D effect seems very messy (namely Prometheus, Ice Age 3D, Dolphin Tale). My other 3D movies seem to play ok. After confirming I had the latest firmware, I contacted Yamaha & received a response basically telling me it was a problem with my TV settings. I then went to Best Buy & Bought a cheap ($99) Sony 3D BluRay player just to test & it worked perfectly straight out of the box on all the movies listed above. I have communicated this back to Yamaha & am awaiting a response.

UPDATE on 1/31/13- Yamaha swapped the player out under warranty. It has the same problem. Since I can't return this item, I'll be listing it on eBay. If you need the 3D feature on a Bluray player, spend $98 on a Sony BDP-S590 Sony BDP-S590 3D Blu-ray Disc Player with Wi-Fi (Black) as the quality of the unit if far superior & the iOS app has a ton more features.
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6 of 6 people found the following review helpful
on January 18, 2013
Verified Purchase
I'm a big yamaha fan but this blu-ray player falls short in so many areas. For $250 I would expect more. It had firmware issues from day one. The menu sucks. The FF function doesn't work well. The tray doesn't eject well. It took 30 minutes just to set it up with my yamaha receiver so it would work.
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5 of 5 people found the following review helpful
on December 13, 2012
Verified Purchase
Well made, but No apps, not fast, cost more than common name brands. Used with a Yamaha receiver which had no function controls using the receiver remote, so poor planning by yamaha
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4 of 4 people found the following review helpful
on June 8, 2013
Verified Purchase
I purchased this unit in September 2012, before there were any reviews of it here on Amazon. Unfortunately, I didn't unpack/install it until a month past the 30-day return period. My mistake.

Like other Yamaha BD players of this generation with model name ending in "3", this player locks up frequently -- as in freezing during Netflix streaming, refusing to move from the DVD/BD menu screen, and ignoring the remote and front-panel button pushes.

Even powering on/off the unit can be a chore. It often gets stuck on the "BYE" screen and subsequently won't respond to the power button.

To reboot after a lockup, you have to hold the power button down for 5 seconds, which seems to have the same effect as unplugging the unit.

Stay away from the "3" versions of the Yamaha BD players.
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2 of 2 people found the following review helpful
Verified Purchase
Replaced my Panasonic with this Yamaha, main reason was the Android app that is available and supports this unit. I am very pleased with the unit and it's video display quality, outstanding picture and great feature set. Easy to setup and works great with the Yamaha app in the a Android Play Store.
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1 of 1 people found the following review helpful
on February 12, 2014
Verified Purchase
I rarely write a review, but thought that this player may need some issues addressed.

The player had been inconsistent when starting, opening, loading, and when turning off. Quite a bit of stuff not working correctly. It seemed very prone to hanging up and just stopping, requiring the plug be pulled and replaced, and then restarting the unit. I thought at first maybe the remote was broken, but after managing to move all the way over to the player and pressing the button, I realized that something was not right with the player itself.

After a bit of searching, I found a comment from someone having similar issues with a Sony Blu-Ray player. The solution this person suggested was, if you are not using them, to turn off the Blu-Ray live internet access, as well as any of the extra net apps like YouTube, Pandora, etc. The idea, from what I gathered, was that if the unit is not connecting well with the net features, it will stall and perhaps lock up.

These additional features are not an issue for me. I use an AppleTV to access this other material, and needed the DVD player for movies and the occasional CD.

After turning off the BDLive and DLNA features, the unit has been running well. It starts up and loads quickly, and thus far has worked with the remote every time.

If you don't need the extras, it seems the unit works well when the apps are turned off. If you do need the extras, this may not be the unit for you.

Really though, Yamaha should have made sure this thing worked flawlessly with all its features, rather than sending out a unit that may or may not works with the extras.
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1 of 1 people found the following review helpful
on April 16, 2014
Verified Purchase
My wife bought this device for me for father's day last year. I've been working away from home since then and haven't had time to really work out the kinks on the DVD player, but have now come to the conclusion that this is truly a poorly performing piece of technology. The web based system regularly freezes up when accessing Netflix and the whole device regularly freezes up preventing startup or shut down. Currently in the process of finding a service option or deciding to re-sell on ebay to replace with a dependable player. Even set it up on a hard line directly to my internet connection and it still locked up when accessing Netflix.
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1 of 1 people found the following review helpful
on July 12, 2014
Verified Purchase
Bought Yamaha Blu Ray player 1-2 years ago and it skipped and froze, Thought it was the discs but tried them in my Samsung and they worked. Bought another Yamaha [the one I am rating] and it has the same problem, skip and freeze. This is with 2 new BR discs I bought from you. I went and bought another BR player [Samsung] but have not received it yet. I don't have the box for the Yamaha. What should I do?
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1 of 1 people found the following review helpful
on December 18, 2013
Verified Purchase
it's been a year, I'm on my second blu-ray S473. The first one locked up, had to unplug from power then plug back in to get it to reset. Locked up constantly... It was replaced with another one and it didn't lock up for a few weeks, then only did it once a week or so.. there was a firmware update and I did it... still locks up once in a while. Now it locks up all the time, I unplug it and it boots then locks up again... took three power cycles to get it to play a movie... This is crazy...... I only bough it because I have the Yamaha Aventage receiver, which is great...

Update 1/22/14: Sent unit back to Yamaha and it was replaced with a new one. Support is great... Hope this one doesn't lock up!!!! Fingers crossed.
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1 of 1 people found the following review helpful
on April 3, 2013
Verified Purchase
At first it was slow to play Blueray DVD's, but I updated the firmware and now it's great. It automatically picks up on the best audio and it's easy to use.
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