Most helpful critical review
450 of 510 people found the following review helpful
Keyboard OK, but misleading business practice by Amazon.com
on March 6, 2012
I purchased this item from Amazon a few days ago. In general the keyboard should suit my needs. However, the entry for this item on Amazon's site is highly misleading. For the stand in particular, the image on top shows a single-X stand, and I almost didn't buy the package because I was afraid so flimsy a stand wouldn't support so hefty a keyboard (76 keys). However, when I read further down in the actual description (toward the bottom), it said that the package included a Yamaha PKBX2 Double X Portable Keyboard Stand, and even linked to the specific product. That struck me as an excellent deal, and I ordered it, assuming that the specifics of the product description were correct and the photo at the top was in error.
When I received the package, however, not only did it include a single-X stand rather than the promised, sturdier double-X version, but the stand wasn't even a Yamaha product -- it was from a company called "World Tour".
Of course I could return the package and demand my money back, but I happen to need the keyboard now, and of course returning anything mail order is a hassle. So I am kind of stuck using this inferior stand; the keyboard is a bit unsteady on it, but I'm not Franz Liszt and it will probably be all right.
But the experience has left kind of a bad taste in my mouth with respect to Amazon. They shouldn't specify one product and then deliver an inferior one.