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Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
2.0 out of 5 stars
Almost works well...,
Amazon Verified Purchase(What's this?)
This review is from: Yard Butler SR-360 Garden Hose Swivel Reel - Free Standing (Lawn & Patio)
I had high hopes for this hose reel, but I had three problems which has caused me to return the item after one day.1. Wrong Hardware: Attached to the reel was a hardware packet and instructions for the Yard Butler HTC-1 Garden Hose Truck. While it was not a huge problem since the reel handle fit the SR-360 and all I was missing was a second set screw, I really wonder about Yard Butler's quality control. 2. Hose Gets Stuck: This was my biggest problem. I was using a heavy duty 5/8 inch 100ft hose and when I rolled it onto the reel the hose got hung up between the support arm and the hose already rolled onto the reel. If you roll the hose up completely evenly, it's fine, but because the reel swivels so freely it is very hard to achieve a "perfect" roll. If you use a light duty hose or less than 100ft this will not be an issue, but I don't understand why they designed the support arm so close to the underside of the reel. 3. Needs Cement: The product description does not mention the fact that the item needs to be cemented into the ground. Had the reel work well I would not have a problem with a permanent installation, but I think it should be mentioned in the description and people should be aware that they will need to cement the support post into the ground. Initially, I was hoping it could be installed by driving the support into the ground without cement, but because of design and shut-off valve that is impossible. So now that it's being returned, I think I am going to spend the extra money and buy a Rapid Reel Free Standing Garden Hose Reel Model #1042-GH. I have a Rapid Reel wall mounted reel and it's great.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Back saver!!,
By
Amazon Verified Purchase(What's this?)
This review is from: Yard Butler SR-360 Garden Hose Swivel Reel - Free Standing (Lawn & Patio)
I LOVE THIS REEL!!! I HAVE MAJOR BACK PROBLEMS AND I HAVE NO TROUBLE UNREELING OR REELING THE HOSE BACK UP AND I DON'T HAVE TO BEND OVER. I'M ORDERING ANOTHER ONE FOR THE FRONT OF THE HOUSE AND PITCHING THAT PLASTIC PIECE OF JUNK THAT DOESN'T WORK!!
3 of 3 people found the following review helpful:
2.0 out of 5 stars
Disappointment,
By
Amazon Verified Purchase(What's this?)
This review is from: Yard Butler SR-360 Garden Hose Swivel Reel - Free Standing (Lawn & Patio)
This product arrived rusted and mas manufactured incorrectly. They are sending me know parts but I have yet to receive them. They claim it will hold up to 200' of 5/8 hose, if they didn't put the "up to" part in it would be a lie. It barely holds and I mean barely, 200' of the lightest weight 1/2" hose you can buy! That was a big disappointment because I have a large yard and need 200' of 5/8 hose. I am also having water pressure issues since I installed it which I've yet to figure out. It definately has something to do with this reel though because I hooked up another reel with 200' of hose and it worked fine. Overall, I wouldn't buy this again, but now I have it concreted in the ground!
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