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Yes!: 50 Scientifically Proven Ways to Be Persuasive [Hardcover]

Noah J. Goldstein , Steve J. Martin , Robert B. Cialdini
4.5 out of 5 stars  See all reviews (154 customer reviews)

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Book Description

June 10, 2008
Small changes can make a big difference in your powers of persuasion

What one word can you start using today to increase your persuasiveness by more than fifty percent?

Which item of stationery can dramatically increase people's responses to your requests?

How can you win over your rivals by inconveniencing them?

Why does knowing that so many dentists are named Dennis improve your persuasive prowess?

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too.

Cowritten by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Why did a sign pointing out the problem of vandalism in the Petrified Forest National Park actually increase the theft of pieces of petrified wood? Why did sales of jam multiply tenfold when consumers were offered many fewer flavors? Why did people prefer a Mercedes immediately after giving reasons why they prefer a BMW? What simple message on cards left in hotel rooms greatly increased the number of people who behaved in environmentally friendly ways?

Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.


Frequently Bought Together

Yes!: 50 Scientifically Proven Ways to Be Persuasive + Influence: The Psychology of Persuasion (Collins Business Essentials) + Influence: Science and Practice (5th Edition)
Price for all three: $51.68

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Editorial Reviews

From Publishers Weekly

Goldstein, Martin and Cialdini meld social psychology, pop culture and field research to demonstrate how the subtle addition, subtraction or substitution of a word, phrase, symbol or gesture can significantly influence consumer behavior. Interspersing references to Britney Spears, the Smurfs and Sex and the City with more academic concepts such as loss aversion and the scarcity principle, the authors illustrate the simple and surprising approaches that can hone a company's marketing strategies. Witty chapters detail the allure of the yellow Post-it, the tip-garnering capabilities of an after-dinner mint, how highlighting a product's weaknesses can increase its appeal, the powerful role of third-party testimonials, how doctors can convince patients to adopt healthier choices by prominently displaying academic credentials in their offices, and how mirroring another person's gestures can elicit a more generous response by strengthening a perceived bond. While written primarily for a marketing audience, this amusing book has equal value and appeal for executives, salespeople—even parents trying to persuade their kids to do homework. (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

"This easy-to-read summary of the social-psychological research on persuasion really does tell people how to get to 'yes.' Since we are all selling something, including ourselves, all the time, everyone can, and will be, reading this amazing book."-- Jeffrey Pfeffer, professor, Stanford Graduate School of Business, and author of What Were They Thinking? Unconventional Wisdom About Management

"Yes! is the single best introduction to and distillation of research and wisdom on how to change people's minds, including your own."-- Warren Bennis, Distinguished Professor of Business, University of Southern California, author of On Becoming a Leader and coauthor of Judgment: How Winning Leaders Make Great Calls

"Yes! is the Freakonomics of social psychology. This book changed my way of looking at the world. This thinking is the real deal. Don't miss out!"-- Daniel Finkelstein, Comment Editor, The Times (London)

"If you had a team of bright guys looking for research that you can actually use to improve your effectiveness, and they wrote it up for you with wit and style, putting it in nifty little reports of three to five pages, would that be useful? YES! This book is the trifecta: first-rate research, lively writing, and practical advice. Read it, enjoy it, use it."-- Dale Dauten, nationally syndicated King Features columnist and author of The Gifted Boss

Product Details

  • Hardcover: 272 pages
  • Publisher: Free Press; First Edition edition (June 10, 2008)
  • Language: English
  • ISBN-10: 1416570969
  • ISBN-13: 978-1416570967
  • Product Dimensions: 8.2 x 5.3 x 1 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (154 customer reviews)
  • Amazon Best Sellers Rank: #54,233 in Books (See Top 100 in Books)

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Customer Reviews

Any one who wants to get their way more often should read this book. Michael D. Harrison  |  41 reviewers made a similar statement
The book is very easy to read and in fact, quite enjoyable. JPS  |  40 reviewers made a similar statement
This book provides meaningful, useful help in everyday life and in business. K. King  |  25 reviewers made a similar statement
Most Helpful Customer Reviews
118 of 124 people found the following review helpful
Format:Hardcover
If you haven't read "Influence" by Robert Cialdini then I would strongly recommend skipping this one for now and starting with that one. Cialdini's original book was one of the best psychology books I have ever read. This one is more like a sequel and like most sequels, it is not as good. In Cialdini's "Influence", he talks about 6 weapons of influence:

1) Reciprocity
2) Liking
3) Social Proof
4) Authority
5) Scarcity
6) Commitment and Consistency

This book consists of 50 short chapters where these weapons are at work. Very entertaining and insightful, but I felt that the authors violated some of their own advice by having so many chapters and not organizing them in any particular way. For example, the chapters each demonstrated one of the weapons of influence at work and perhaps the book should have been organized more formally into 6 parts with each part representing one of the weapons. I was very entertained but I am not sure if the book will have any long lasting educational value unlike "Influence".

This is a quick read and I highly recommend it AFTER you have read Cialdini's "Influence".
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235 of 256 people found the following review helpful
Format:Hardcover
Much like the Dale Carnegie classic, one could consider this the scientific version with current and updated studies and field tested facts. Though many will probably purchase this book primarily due to Robert Cialdini's authorship based on his polymath classic "Influence: The Psychology of Persuasion", I had to rate this book (in my view a sequel) at only 3 stars. This somewhat lower grade is mainly due to the fact that it is very hard to surpass oneself after one has published a masterpiece (no disrespect to the other co-authors). Regardless, this book still holds its own and the stories are fast moving with heavy doses (50 to be exact) of social influences, such as:

1) Social Proof Studies
2) Reciprocation Tendency
3) Authority Respecting
4) Commitment & Consistency Response
5) Scarcity Reaction, and
6) The Liking & Loving Response

If you have previously read Influence, you will like this book. If you have not, this book is a good introductory start on the subject matter of social influences. If one really likes this subject and wants to pursue it in more depth, please also refer to other fine books on the subject such as, How We Know What Isn't So (very good), Mean Markets and Lizard Brains (Hidden Gem), The Psychology of Judgment & Decision Making (Classic), or Poor Charlie's Almanack (Charlie's Insights). Good reading and enjoy :)
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57 of 62 people found the following review helpful
5.0 out of 5 stars Like Chocolate Cake June 26, 2008
Format:Hardcover
That's this book. Just like chocolate cake. Rich with loads of wisdom. Each chapter is only a few pages long but you get told what you need to know, clearly and without a lot of pointless throat clearing. Get the goods on social proof(people do what the majority do even if it is bad; the Petrified Forest in Arizona plastered the park with signs saying that many people removed wood pieces and that was bad only to find theft bumping upwards;change the signs to show those who take the pieces are isolated individuals and theft spirals downward); understand that you must value your contribution or its value will be lost(do a favor for a colleague and she says thanks and you say your welcome and there is zip value; tell her you are glad to do it because it helps with her business development efforts and thus she remembers, don't and its useless history to her; you value it, she won't); understand that people act consistently with their affirmative commitments, not their silent agreement( restaurants that ask people to call if they need to cxl a reserfvation don't get co-operation but those who ask a question, "Will you agree to call if you must cxl?"get loads of it); learn to take a negative and make it a positive(yes our products cost more than xyz firm, but they last longer; couple the negative with a positive that relates to or negates the negative). There is lots more. All of it good stuff. I don't care for the title but this is the way business books should be---short, to the point and useful. Sweet.
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Most Recent Customer Reviews
5.0 out of 5 stars Take Notes
It is hard to find information relating to marketing that actually works. If you are just starting out, this book without doubt is necessary. Read more
Published 6 days ago by What Works for Me
4.0 out of 5 stars Good
But not as good as it's inspiration, Influence, the Psychology of Persuasion. There is some new info in this book, so it's worth a read, but a lot of it is rehashed from... Read more
Published 1 month ago by WmmIV
4.0 out of 5 stars The book
This book I've been looking foward to read it. Ideas are exposed very simple and provide a guide on how to implement them.
Published 1 month ago by Alvaro Salazar
5.0 out of 5 stars Robert Cialdini
In short, this book and Robert Cialdini's Influence are absolute Must Reads if you have any interest in decision-making, persuasion, etc. Read more
Published 2 months ago by JG
5.0 out of 5 stars Business
I am anticipating opening a business. I need these strategies. I wish this book had been available when during my other career as a teacher. Read more
Published 3 months ago by ChirtRock
5.0 out of 5 stars I've been persuaded...
and now I know why. I love this book. It is short and sweet and explains why I've done somethings. Like why I ordered the mini sewing machine from the home shopping network. Read more
Published 4 months ago by Danielle
5.0 out of 5 stars Great Information
This book has given me a new perspective on working with others. I would recommend it to anyone who deals with people.
Published 4 months ago by Jim Giovannini
5.0 out of 5 stars Informative and Entertaining
If you like Freakonomics or Blink or just hings to make you go "hmmmm" you will like this book. Read more
Published 4 months ago by Well Read
4.0 out of 5 stars Useful Book
It has some scientific facts that I did not know about. Specifically invisible negotiating tactic and unconventional advertisement technique. Read more
Published 4 months ago by Alexander
5.0 out of 5 stars Excellent book
must read - great for all marketing people. i am writting cliff notes to keep posted in my office as a daily reminder
Published 5 months ago by Ken
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