Customer Reviews

You Can Hear Me Now: How Microloans and Cell Phones are Connecting the World's Poor to the Global Economy

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

To the typical American (and other developed nation citizens), the cell phone has become part of the normal fabric of life. Communication with anyone at any time from anywhere is just expected. But in countries like Bangladesh, only a very small number of people have access to any type of telephone communication. The book You Can Hear Me Now: How Microloans and Cell Phones are Connecting the World's Poor to the Global Economy by Nicholas P. Sullivan does an excellent job of showing how something as simple as the cell phone can break the cycle of poverty and aid for millions of people.

Contents:
Part 1 - The GrameenPhone Story: Connectivity Is Productivity; Dish-Wallahs of Delhi (and Other Early Models); Cell Phone as Cow - A New Paradigm in Search of Investors; On The Money Trail in Scandinavia; Building a Company; Building a Network
Part 2 - Transformation Through Technology: Wildfile at the Bottom of the Pyramid; Cell Phone as Wallet; Wealth Creation and Rural Income Opportunities; Beyond Phones - In Search of a New "Cow"; Eyeing the Dhaka Stock Exchange
Epilogue; Notes; Resources; Index

The book is split into two parts. The first part covers the story of GrameenPhone's launch in Bangladesh, and the second part is more of a look at the forces behind using technology at the "bottom of the pyramid" (the vast number of people who globally live at poverty level) to connect them to the world's trade economy. Iqbal Quadir was a Bangladeshi who studied and worked in the US and was doing quite well. But he was also concerned about the massive levels of poverty in his home country. Once day he was standing on the street and had an epiphany about communication equaling productivity. His people worked hard, but they had no way to reliably communicate with others except by face to face meetings. All that wasted time meant there was untapped potential just waiting to be utilized. He started talking with Muhammad Yunus, founder of Grameen Bank (originator of microloan programs) to see how communication technology could be rolled out to the entire country, making a phone available to anyone near a village. Without government aids and grants, Quadir put together a consortium of foreign investors and Grameen Bank to build GrameenPhone, a life-altering company. Using a fiber-optic line already laid next to the country's rail line, they were able to place cell towers in areas to cover all the rural areas of Bangladesh. Then using microloans from Grameen Bank, "phone ladies" could buy a cell phone for the village, offer the phone service, and sell the time in small increments. The cell phone gave a business to the village, in addition to creating subsidiary jobs and opportunities with the communication that was enabled by having phone service throughout the country. It's this use of technology that's advocated in the second part of the book as an example of how business opportunities can remove the grip of poverty from nations and lead to living wages instead of handouts.

You Can Hear Me Now is an inspirational book with plenty of lessons for those who are willing to look outside the normal constraints of what we consider business opportunities.

It is a story about a man with a vision to empower the poor in Bangladesh (one of the 50 poorest countries in the world according to many global economic reports). Iqbal Quadir had faith in his strategy and the intelligence to lay it in ways to get investment from Grameen Bank and other powerful investors, who may have once been reluctant. If you already have grassroots business ideas, this book is not only an inspiration but it also loosely illustrates the challenges in BOP markets.

You Can Hear Me Now will interest a wide variety of readers. On a personal level, the story of Iqbal Quadir, who at age 36, single-handedly coordinated the effort to bring cellular phone service to one of the poorest countries in our world, is an inspriration. Moving beyond the completion of his college studies in America and entering the workforce, Quadir had not forgotten the struggles of the rural poor of his homeland, Bangladesh. Iqbal Quadir's story is one of creativity, passion, and perseverance not only for a project, but for a people. Beyond the book, the story grows. Readers can expect Mr. Quadir will continue to work toward the alleviation of poverty in Bangladesh through continued efforts with new projects.

As an academic book, readers will discover a revolutionary economist in Quadir. He has used traditional economic theories to develop, solidify, and test his own. He is a noted original thinker and a man of action. "Connectivity is productivity" is Quadir's cry. He is changing the world's view of the risk of investment in developing countries. He is a victor of the race to end poverty.

Mr. Sullivan's well-written references to and explanations of economic concepts are clearly written and easy to understand. This book is a must-read for all students of economics, business, and entrepreneurship. If instructors do not require the book, students should be delving into the material on their free time.

Globally, the impact of Quadir's work in Bangladesh has rippled throughout the developing world with his economic practices and business models duplicated successfully. Iqbal Quadir's story brings hope for a better future for millions of people, and personally, his actions inspire me to question what role I play.

It's a good book, though the author's ringing endorsement of the Grameen Bank/Phone concept is an interesting one, considering that if you go to Bangladesh (which I have, twice) at least 60% of people will say that they hate Grameen Bank for its involvement in corruption (even government ministers say this) and Phone for its extortionate rates (they ARE the most expensive in the country.

I didn't feel that the author represented both sides on this issue fairly, but still learned a lot reading it. Hence the 4 stars.

Excellent case for capitalism shown as ALL investors were repaid in great magnitude for their risking venture capital funds in a country with only 50,000 phones. The local government is making great sums of money from taxes on use of phones, but levy's a high tax on the cost of the individual phone, thereby promoting smuggling. There should be a VERY VERY low, if any tax on the phone, but reap the benefits of taxing the phones usage. The complete book dilutes the great success of the phone project, but I was made aware of the book by a late night C span 2 review.