From Booklist
Business ethics are often discussed as if they were some sort of an intangible quality, or else they are "reevaluated" in the aftermath of some egregious misdeed of headline-grabbing magnitude. But it is in the details of everyday events that an ethical workplace is determined. And the burden of choosing between committing a right or a wrong act is often shifted from those in positions of power to those in the least position to say no. DeMars, who has served as president of Professional Secretaries International (PSI), has spearheaded the exploration of how ethical conduct affects office professionals at all levels, and the result was a code of ethics for secretaries. She has also surveyed office workers about ethical practices and has written a regular column on the subject for The Secretary, PSI's monthly magazine. The result is this unique but very real collection of examples that illustrate ticklish situations and thorny dilemmas and DeMars' suggestions on how best to handle them. David Rouse
