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You'd Better Have a Hose If You Want to Put Out the Fire: The Complete Guide to Crisis and Risk Communications
 
 
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You'd Better Have a Hose If You Want to Put Out the Fire: The Complete Guide to Crisis and Risk Communications [Paperback]

Rene A. Henry (Author)
3.5 out of 5 stars  See all reviews (2 customer reviews)


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Communicating In A Crisis: A guide for management Communicating In A Crisis: A guide for management 5.0 out of 5 stars (1)
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Book Description

January 15, 2001
Crises have no boundaries. Any company, organization and institution is vulnerable. A shooting or other violence in the workplace. An explosion. Product recall. Release of toxic substance. Natural disaster. This book is the complete guide to crisis communictions. The better a management team is prepared, the better it will be able to communicate and contain and incident before it becomes a crisis. This should be required reading for anyone running a successful enterprise in today's crisis-prone environment. For a senior manager, it could be job insurance!

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Editorial Reviews

Review

"...you don't want to lose the opportunity to learn from Rene A. Henry's three decades of experience." -- The Crisis Manager Newsletter, September 15, 2000

"A crisis can arise at any time, and this book is an excellent tool to use towards the best possible outcome." -- Athletics Administration, June 2000

"Every organization needs more practical advice on what to do when, and this book is just the ticket." -- Virginia Review, September/October 2000

"Every person, organization, company, city and industry that has been involved with, anticipating or subject to a crisis should purchase a copy of this book." -- Dr. Marilyn Kern-Foxworth, Florida A&M University

"Rene Henry's book...is chock full of good and bad examples of public relations during crisis situations." -- The PR Network, June 10, 2000

"This book is the cloest thing to business preservation insurance that you will find." -- Fred Thompson, managing partner, Earle Parlmer Brown

"This is a useful, down-to-earth, real-life, no-nonsense approach to crisis communications." -- Dr. Priscilla Murphy, Temple University

Designed to aid workplace emergency response, chapters cover workplace violence, natural disasters and the environment. -- Professional Safety, June 2000

The need for this book is not just at the highest level of major organizations ... the manager of a paint factory, the FBI head of station, the manager of a supermarket, a college president facing some athletic or academic scandal -- the list is endless. This is better than the ONE MINUTE MANAGER. -- Anthony G. Dempster, Houston management consultant and former senior executive with Shell Oil Co.

About the Author

Rene A. Henry has had diverse careers in public relations, sports marketing, housing and construction, television and entertainment, politics, higher education, government service and as a trade association executive. In the 1970s he co-founded what became the second largest marketing PR firm in the West with headquarters in Los Angeles and offices in New York, Washington and Paris. He directed the international media campaign to bring the 1984 Olympic Games to Los Angeles; was president and CEO of the National Institute of Building Sciences; organized the coalition of athletes and entertainers to help elect George H.W. Bush president; and served on the executive cabinet of the president and headed university relations for the third largest university in the U.S. He has authored MARKETING PUBLIC RELATIONS -- THE HOWS THAT MAKE IT WORK! and HOW TO PROFITABLY BUY & SELL LAND and co-authored BEARS HANDBOOK -- STORIES, STATS & STUFF ABOUT BAYLOR UNIVERSITY FOOTBALL (All carried by Amazon).

Product Details

  • Paperback: 306 pages
  • Publisher: Gollywobbler Productions; 1st edition (January 15, 2001)
  • Language: English
  • ISBN-10: 096745350X
  • ISBN-13: 978-0967453507
  • Product Dimensions: 9 x 6.1 x 0.9 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #481,339 in Books (See Top 100 in Books)

More About the Author

Rene A. Henry has had diverse careers in public relations, sports marketing, housing and real estate, television and entertainment, politics, federal service, higher education and as a trade association executive.

He has created and produced award-winning videos and television documentaries and authored books on land investment, utility cogeneration, sports and public relations. His latest book, The Iron Indians, is about the remarkable 1953 William & Mary football team that lost only once in its first six games with only 24 players and 15 scholarships.

His two books on crisis - Communicating In A Crisis; You'd Better Have a Hose If You Want to Put Out the Fire - and Marketing Public Relations are used by professionals, professors and students. Offsides!, a book about officiating in the National Football League, was published in August 2001.

He received his A.B. degree in economics from The College of William & Mary, did graduate study in marketing at West Virginia University and has taken executive courses at Harvard University and Georgetown University law schools. In 2010 he was awarded the William & Mary Alumni Medallion, the highest honor the college's alumni association can bestow on a graduate.

 

Customer Reviews

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Average Customer Review
3.5 out of 5 stars (2 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

16 of 19 people found the following review helpful:
2.0 out of 5 stars This book is simplistic, November 2, 2000
By 
"rocks@teleport.com" (Portland, OR United States) - See all my reviews
This review is from: You'd Better Have a Hose If You Want to Put Out the Fire: The Complete Guide to Crisis and Risk Communications (Paperback)
The author provides case study after case study with practically no analysis himself. He spends an entire chapter promoting himself and lambasting a client who didn't heed his advice.

Is this a good book for newcomers? Possibly. If you're a student and don't know much about public relations this book will probably interest you. If you're a practioner and this book is anything other than remidal reading, it may be time to consider finding a new career.

To his credit, the author does present case studies that run the gamut from non-profits, to disasters, to educational instituions, to criminal clients. He does provide a wide array of different situations.

I have no doubt that the author is an excellent practioner of the art of public relations. As a journalist and an instructor, the book leaves something to be desired.

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12 of 14 people found the following review helpful:
5.0 out of 5 stars An excellent resource, March 16, 2000
This review is from: You'd Better Have a Hose If You Want to Put Out the Fire: The Complete Guide to Crisis and Risk Communications (Paperback)
I found this to be one of the best books out there on risk and crisis communication. The author succinctly presents a wealth of practical information and tips. This book is as useful for newcomers to the field, as well as those who have weathered many a crisis. In addition, its universal advice applies to all organizations--whether you are in industry, government, education, sports, or non-profit. I've bought copies for all my staff!
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Inside This Book (learn more)
First Sentence:
Exxon Valdez. Bhopal. Three Mile Island. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
swine center, raw certified milk, institutional arrogance, controversial speakers, crisis communications, crisis management plan, university relations
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Associated Press, The Washington Post, Los Angeles, The New York Times, The Philadelphia Inquirer, Ashland Oil, Jack O'Dwyer's Newsletter, West Virginia, San Francisco, Martin Anderson, Public Relations Society of America, United States, World Report, College Station, White House, The Dallas Morning News, Ohio River, Olympic Committee, Public Relations Tactics, Pittsburgh Post-Gazette, Mike Dodd, The Daily Independent, The Eagle, Brushy Community, George Bush
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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