EMERGENCY TELEPHONE CALLS
Life-Threatening Emergencies
Dial 911 (Emergency Medical Services). In larger cities, this call will dispatch an emergency vehicle staffed by a rescue squad and based at the nearest fire department. In smaller towns and counties, the operator will connect you with an emergency ambulance service. The direct number for this service is usually found on the first page of your telephone directory. In areas that use 911, children should be taught to dial this number for crises. Increasingly, 911 is being linked to a computer system (“enhanced 911”) that can determine the address of the incoming call even if the caller can’t speak.
Non-Life-Threatening Emergencies
Call Your Child’s Physician. If you don’t have a physician, call the near- est emergency room. Always call in first, rather than simply going to an emergency room. Your physician may provide you with critical first aid instructions by phone (e.g., for burns, animal bites, or fractures). Your physician also can help you decide whether a rescue squad should be sent out or if it is safe for you to drive in. In addition, your physician can also tell you if it’s safe to be seen in the office or where to take your child for the best emergency care.
Poisoning
If you know the phone number of the nearest Poison Center, call them now. If not, call the National Poison Center hotline at 1-800-222-1222. They will automatically connect you with your local Poison Center.
How to Cut Through Red Tape
When you call in, always state assertively, “This is an emergency.” Do not let the answering service or receptionist put you on hold before talking with you. If you are put on hold, hang up and call back immediately.
EMERGENCY TRANSPORTATION
Life-Threatening or Major Emergencies
Call your rescue squad (911) or ambulance service.
Definition of a Life-Threatening Emergency—Children who may need resuscitation en route (for instance, those with severe breathing difficulty, severe choking, or not breathing) require a 911 call. Other potentially life-threatening emergencies are persistent loss of consciousness (coma), continuing seizure, or bleeding that can’t be stopped by direct pressure. Children with major trauma or possible neck injury need splinting before transportation.
The Staff of Emergency Vehicles—Emergency vehicles are staffed by EMTs (Emergency Medical Technicians) or Paramedics. EMTs are trained in Basic Life Support: cardiopulmonary resuscitation (CPR), splinting, bandaging, and so on. Paramedics are EMTs with additional training in Advanced Life Support: drawing blood, starting IVs, intubation, recording EKGs, and so on. EMTs receive 160 hours of training and Paramedics receive 1,200 hours. These pre-hospital care specialists are certified by their national associations. While providing emergency care, they are linked by two-way radio to an emergency room physician at their base hospital.
Rescue Squads Versus Ambulance Services—In larger cities, rescue squads are often available through local fire departments. Usually rescue squads can respond more rapidly than ambulances, and their service is free. After the patient’s condition has been stabilized, they will often call an ambulance company for transport to the hospital if it is warranted. In general the police do not transport sick people, so don’t call them for medical emergencies.
Non-Life-Threatening Emergencies
Go to the nearest hospital offering emergency services. Try to call your child’s physician first.
Definition of Less Severe Emergencies—These concern children who need to be seen as quickly as possible but whose condition is currently stable or at least does not pose a danger of suddenly needing resuscitation. Examples are poisonings, slow bleeding controlled by pressure, severe pain, and seizures that have stopped.
Advantage of Car over an Ambulance—A private car is quicker and less expensive than an ambulance. Another option is to call a taxi.
Driving in to Seek Emergency Care—If you are going by private car, don’t leave until you know the exact location of the emergency room you will be going to. It is a good idea to rehearse the drive by the fast- est route before an emergency occurs. Keep your sick child in a car safety seat. Try to have a friend or neighbor accompany you and do the driving. Some parents are too shaken by their child’s injury to drive safely.
What to Bring with You to the Emergency Room
•Your health insurance card
•Your child’s immunization record
•Your pharmacy’s telephone number
•Any medicines your child is taking (or a list of drugs and dosages)
•If your child has been poisoned, bring the container.
•If your child has passed blood in the urine, stool, or vomited material, bring a sample for testing.
•Your child’s security object or favorite toy
LIFE-THREATENING 911 SYMPTOMS
Every parent should learn how to identify life-threatening symptoms. You need to know in advance when to call 911 rather than trying to reach your doctor, and when it’s not safe to try to drive to the hospital. Then you will not make the tragic mistake of attempting to drive your seriously ill child to an emergency room only to have him/her stop breathing or go into shock on the way. If your child ever has any of the following symptoms, call Emergency Medical Services (911) immediately.
Severe Breathing Problems
•Breathing has stopped.
•Your child is choking and unable to breathe or is turning blue.
•Difficulty breathing follows a medicine, food, or bee sting (the concern is for severe allergic reaction or anaphylaxis).
Severe Bleeding
•Blood is pumping or spurting from the wound.
•Blood is pouring out and can’t be stopped with direct pressure.
Severe Neck Injury
Try not to move your child until EMS arrives.
Seizure or Convulsion Now (hasn’t stopped)
Can’t Wake Up
Your child is unconscious (in a coma).
EMERGENCY SYMPTOMS
All the conditions discussed in this chapter are emergencies. The following emergency symptoms, however, are highlighted because they are either difficult to recognize or not considered serious by some parents. If your child has any of the following symptoms, contact your child’s physician immediately.
Sick Newborn
If your baby is less than one month old and looks or acts sick in any way, the problem could be serious (e.g., vomiting, cough, poor color).
Severe Lethargy
To be tired during an illness is normal, but if your child stares off into space, won’t smile, has no interest in playing, is too weak to cry, is floppy, or is hard to awaken, these are serious symptoms.
Severe Pain
If your child cries when you touch him or move him, this can be a symptom of meningitis. Such children also don’t want to be held. Constant screaming or the inability to sleep also points to severe pain.
Can’t Walk
If your child has learned to walk and then loses the ability to stand or walk, the most likely reason is that he or she has a serious injury to the legs or an acute problem with balance. If your child walks bent over, holding his abdomen, he probably has a serious abdominal problem such as appendicitis.
Tender Abdomen
Press on your child’s belly while he or she is sitting up in your lap and looking at a book. Normally you should be able to press an inch or so in with your fingers in all parts of the belly without resistance. If he pushes your hand away or screams, this is an important finding. If the belly is also bloated and hard, the condition is even more worrisome. (See Abdominal Pain, page 596.)
Tender Testicle or Scrotum
The sudden onset of pain in the groin area can be due to twisting (torsion) of the testicle. This requires surgery within 8 hours to save the testicle.
Labored Breathing
You should assess your child’s breathing after cleaning out the nose and when he is not coughing. If your child is working hard at breathing, has tight croup, or has obvious wheezing, he or she needs to be seen immediately. Other signs of respiratory distress are a rapid breathing rate, bluish lips, or retractions (pulling in between the ribs). (See Breathing Difficulty, Severe, page 36.)
Bluish Lips
Bluish lips, gums, or tongue (cyanosis) can indicate a reduced amount of oxygen in the bloodstream. (See Bluish Lips, page 490.)
Drooling
The sudden onset of drooling or spitting, especially associated with difficulty in swallowing, can mean that your child has a serious infection of the tonsils, throat, or epiglottis (top part of the windpipe).
Dehydration
Dehydration means that your child’s body fluids are at a low level. Dehydration usually follows severe vomiting and/or diarrhea. Suspect dehydration if your child has not urinated in 8 hours (12 hours if over 1 year old), crying produces no tears, the inside of the mouth is dry rather than moist, or the soft spot in the skull is sunken. Dehydrated children are also tired and weak. If your child is alert and active but not making much urine, he isn’t dehydrated. Dehydration requires immediate fluid replacement by mouth or intravenously.
Bulging Soft Spot
If the anterior fontanel is tense and bulging, the brain is under pressure. (See Soft Spot, Bulging, page 520.) Since the fontanel normally bulges slightly with crying, assess it when your child is quiet and in an upright position.
Stiff Neck
To test for a stiff neck: With your child lying down, lift his head until the chin touches the middl...
