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5.0 out of 5 stars
inspiring,
This review is from: Up Your Service Insights (Paperback)
This is one of the greatest book to provide you lots and lots of examples of BRILLIANT customer service. I must have pulled over 30 different initiatives that I can implement now to make my business better!!! The big learning I must admit I got was how far from Unbelievable! customer experience my thoughts are. This book has re-calibrated my CE outlook..... and this is EXTREMELY exciting!"
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Up Your Service Insights by Ron Kaufman (Paperback - May 14, 2002)
$25.00
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