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79 of 88 people found the following review helpful:
4.0 out of 5 stars Hanks and Ryan Shine in a Slick But Charming Internet-Based Romance Ten Years Later in a Deluxe Edition DVD
A 10th Anniversary DVD seems a bit vaunted for this familiar 1998 romantic comedy since it continues to play repeatedly on TBS and other cable outlets. It's no wonder since Tom Hanks and Meg Ryan have the kind of ingratiating rapport that makes it easy to slip into one of their movies no matter what part you find yourself watching. Directed by the acerbic Nora Ephron, who...
Published on February 5, 2008 by Ed Uyeshima

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10 of 13 people found the following review helpful:
3.0 out of 5 stars Think About the Plot
After having seen this film at least a dozen times with my wife, who never tires of it, and having enjoyed it myself for the most part (love Meg Ryan, really like Tom Hanks), I can understand why so many reviewers here seem to believe that this is a story about Internet romance. Hiding in plain sight however is the film's actual thesis: that mom and pop businesses (in...
Published on November 24, 2007 by Pileated


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79 of 88 people found the following review helpful:
4.0 out of 5 stars Hanks and Ryan Shine in a Slick But Charming Internet-Based Romance Ten Years Later in a Deluxe Edition DVD, February 5, 2008
A 10th Anniversary DVD seems a bit vaunted for this familiar 1998 romantic comedy since it continues to play repeatedly on TBS and other cable outlets. It's no wonder since Tom Hanks and Meg Ryan have the kind of ingratiating rapport that makes it easy to slip into one of their movies no matter what part you find yourself watching. Directed by the acerbic Nora Ephron, who helmed 1993's Sleepless in Seattle with the same pair, this movie gleams with the same kind of good-natured, Hollywood-style gloss that made the previous outing a hit. However, the pieces fit a little too perfectly for me, so much so that it feels packaged for maximum audience appeal. It really takes the combined skills of Hanks and Ryan to make this palatable, even likable, but it's not without its challenges.

As with Sleepless in Seattle, Ephron, along with her sister Delia as co-screenwriter, attempts to update a tried-and-true film classic, this time Ernst Lubitsch's The Shop Around the Corner (1940), about two people who are concurrently in an antagonistic professional relationship and also anonymous pen-pals fantasizing who the other may be in real life. The novelty this time is that the story takes place at the dawn of the Internet age when people automatically set up AOL accounts with incognito screen names. E-mail and instant messaging have replaced the need for the postal system to exchange anticipated love letters. The story focuses on Joe Fox, one of the wealthy owners of a mega-bookstore chain called Fox Books, a doppelganger for Borders or Barnes & Noble. On Manhattan's Starbucks-saturated Upper West Side, he is opening one of his monstrous stores in the vicinity of The Shop Around the Corner, a specialty children's bookstore owned by Kathleen Kelly.

Much of the movie has to do with her attempts to defend her antiquated turf and ward off the inevitable cannibalization of her small business. I actually found this part of the movie entertaining with nice tweaks in the verbal interplay on corporate greed. I especially liked the sharply scripted scene in the coffeehouse when Kathleen succinctly puts down Joe's business intentions. The other side of the film is the burgeoning love story between Joe and Kathleen on AOL where under their screen names `NYC152' and `Shopgirl', they find themselves bonding and falling in love. Similar to what occurs in the original movie and the Judy Garland musical remake, In the Good Old Summertime, Joe finds out who `Shopgirl' is before Kathleen realizes that he is `NYC152', allowing for an extended courting sequence from Kathleen's sickbed through the Union Square Greenmarket and other locales.

Hanks is a more avuncular presence as Joe and not as manically funny as usual except for a funny scene where he attempts to hide his identity in her bookstore. As Kathleen, Ryan is sometimes on twinkle overdrive, but she manages to come back to her innate malleability as an actress, a quality not all that common among the subsequent generation of rom-com heroines (for example, Kate Hudson in How to Lose a Guy in 10 Days or Hilary Swank in P.S., I Love You). Most importantly, even when the material feels like retread, the pair has definite chemistry. The supporting cast is adept and filled with strong players - Parker Posey as Joe's self-obsessed book editor girlfriend Patricia, Greg Kinnear as Kathleen's intellectually pompous boyfriend Frank, a young Dave Chappelle as Joe's colleague Keith, Jean Stapleton as Kathleen's eccentric partner.

The 2008 Deluxe Edition DVD maintains all the features of the previous 1999 DVD, specifically an entertaining commentary track by Ephron and producer Lauren Shuler Donner, a brief HBO short with Ephron, a music video of Carole King's "Anything at All", a music-only audio track, and an interactive tour of the filming locations in New York's Upper East Side. Unfortunately, there are no deleted or expanded scenes offered in either the old or new DVD releases. The print transfer on the new DVD is clean and vibrant, and there are two new featurettes offered as part of the package. The first is "Delivering You've Got Mail" where Hanks and Ryan - both looking good but not overly engaged - reminisce about the filmmaking experience a decade later. The second, "You've Got Chemistry", is really more about romantic comedy as a genre rather than anything particular about this production.
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31 of 33 people found the following review helpful:
4.0 out of 5 stars Bouquets of sharpened pencils, indeed, July 19, 2004
By 
Toniann Scime "Librarian" (Amherst, NY United States) - See all my reviews
(REAL NAME)   
This review is from: You've Got Mail (DVD)
Here's the main and completely irrelevant reason to love this movie: New York City in the fall. Honestly, it should have no bearing whatsoever on the plot, but it does -- and it's impossible not to fall in love with the bright, sunshiny, orange-leaved sheer beauty of the city encapsulated in this movie. Without even resorting to shots of Central Park in all its glory (and really, who can resist that?), "You've Got Mail" takes you on a lovely scenic tour of the Upper West Side, Starbucks and all. Who can resist the street fairs, the parks, the stores, the dock? It's picture-perfect, and if it's a bit surreal, I won't admit it: New York really is rather lovely in the fall.

Aside from making me want to run away to the Big Apple and work in the children's section at Fox Books, "You've Got Mail" also features Meg Ryan at her most adorable ("Aren't daisies just the friendliest flower?"), Tom Hanks at his most charming, and a terrific supporting cast (Greg Kinnear and those typewriters!). The story, a modernized little "remake" of "The Shop Around The Corner", is more fairy tale than realism -- two people fall in love over email, in war in real life, and however can such a thing be solved -- but it's an enchanting story nonetheless. In a time when romance on the web seems all-too-seedy and in reality, sometimes frankly dangerous, this little tale of two people sharing their most intimate thoughts long before they share a single glance is like a breath of fresh air. Sure, the technology's a little faded, but the magic's still there.

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35 of 41 people found the following review helpful:
5.0 out of 5 stars Love this!, March 8, 2005
This review is from: You've Got Mail (DVD)
Meg Ryan and Tom Hanks shine in this romantic comedy. This is the second time this duo have performed together (Sleepless in Seattle). Perhaps that helps create the smooth natural tone of the interactions between the two. Ryan plays a bookstore shop owner...a tiny little store first run by her mother. Hanks company is building a huge bookstore chain in the same neighborhood. The two cannot stand each other. Besides their business lives, the two are both chatting with an interesting person through the internet and believe they are falling in love with the person. Little do they know, it is really each other! Will they meet? And if they do, will they fall in love or be shocked and disturbed? Watch the movie to find out what happens!
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8 of 8 people found the following review helpful:
5.0 out of 5 stars A GREAT MOVIE, December 10, 2000
By 
N.P (Fresno, CA United States) - See all my reviews
This review is from: You've Got Mail (DVD)
I LOVED THIS MOVIE!! I HAVE SEE IT ABOUT A MILLION TIMES AND YET WHEN I GET BORED I STILL PLOP IT IN TO THE DVD PLAYER. HANKS AND RYAN HAVE A SPECIAL RELATIONSHIP THAT DELIVERS AN EXCEPTIONAL PERFORMANCE IN THE MOVIE. IT IS ABOUT TWO PEOPLE THAT MEET ON-LINE AND BECOME FRIENDS, WHILE IN REAL LIFE THEY HATE EACH OTHER. RYAN RUNS A LITTLE BOOK STORE "JUST AROUND THE CORNER" AND HANKS IS PART OF A BIG BAD CHAIN/DISCOUNT "FOX BOOK STORE" (JUST LIKE BORDERS). HOWEVER NO MATTER HOW DIFFRENT THEY APPEAR TO BE THEY LEAD VERY SIMILAR LIVES AS FAR AS RELATIONSHIPS AND VALUES ARE CONCERNED. NEEDLESS TO SAY EVERYTHING WORKS OUT IN THE END. I WOULD HAVE TO SAY THAT THE FIRST TEN MINUTES AND THE LAST TWENTY ARE THE BEST, ALSO THE SOUND TRACK IS AMAZING.
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8 of 8 people found the following review helpful:
4.0 out of 5 stars Romance amidst technology, November 3, 2000
This review is from: You've Got Mail [VHS] (VHS Tape)
I found this to be a very pleasant movie, full of wit, romance, comedy and a bit of eccentricity as well. Tom Hanks is a Master Actor who gives us, once again, an excellent performance. His gestures, movements and the imitations to segments from "The Godfather", show us just how much he is capable of delivering in his job. His chemistry with Meg Ryan is absolutely fantastic, you can see they really enjoy working together and this is, no doubt, what makes over 80% of the movie succesful. I don't think Meg Ryan is a great actress per se, but she shines in this kind of movie, she really does. The movie takes place in none other than art mecca New York City, Hanks playing the part of a bookstore magnate, just opening a huge bookstore on the Upper West Side, leaving small bookstore owners like Ryan (who owns a charming children's bookstore "just around the corner") very much out of business. There's a parallel in their personal lives as well: a relationship through e-mail that don't know about... just yet. The comedy keeps developing, supported by great actors like Greg Kinnear, Jean Stapleton and Parker Posey. Typical New York landmarks are also displayed as a setting, such as the wonderful food store "Zabar's" (extremely expensive but full of delicacies), "Cafe Lalo" (much more intimate than today's "Starbucks"), and "Grey's Papaya", where the most delicious hot dogs are said to be found. This movie not only will appeal to fans of the Hanks-Ryan duo, but to booklovers as well, since it revolves all around the book world, depicting the big problems that the advent of the big bookstores (such as "Barnes & Noble" and "Borders"), represented for the smaller bookshops that have been around forever.
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16 of 19 people found the following review helpful:
4.0 out of 5 stars Hearts beating in cyberspace, June 15, 2005
This review is from: You've Got Mail (DVD)
It was a matter of time. When technology has penetrated so many aspects of or daily life, it wasn't weird that love became an option.
Two strangers that get involved in a relationship through e-mail is the premise of You've Got Mail, the movie that reunites Tom Hanks and Meg Ryan. Hanks plays Joe Fox (F-O-X), the owner of a book megastore who comes to destroy the competition in the New York West Side, where Kathleen Kelly (Ryan) has a lovely and small bookstore.
Enemies and rivals, Joe and Kathleen live, without knowing, an anonymous romance through their computer screens. She, although tries to maintain a human and personal touch in her store (which Joe's store lacks) and is skeptic to cultural globalization, can't stand a day without logging into the place where the words of her "dear friend" wait for her.
These two constitute, over e-mail, a more solid relationship than the ones they have in the real world. Kathleen's boyfriend is a columnist opposed to technology and change. Joe shares his life with Patricia, a book editor so hyperkinetic she "makes coffee nervous". But the worst obstacles to J&K relationship are themselves.
This is a very romantic film, a little manipulative and unbelievable, but its ingenuity evokes the feeling of an old movie. Hanks and Ryan are a perfect match, complementing each other beautifully. Talent, charisma and chemistry are a combination used with success by these two actors.
The other leading character is New York City. Director Nora Ephron captures its vibrant rhythms and romantic views in such a subtle way, one can't help but falling in love with the city.
Even admitting that is not perfect, this film is very entertaining, fresh and pleasant; it has a great soundtrack and a script that makes the search for love something delicate, mysterious and irresistible. Who can wait to log in?
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7 of 7 people found the following review helpful:
5.0 out of 5 stars This is no Sleepless - thank God, March 21, 2000
By 
This review is from: You've Got Mail [VHS] (VHS Tape)
I loved this movie, it was fantastic, the chemistry and the humour between Joe and Kathleen was wonderful. Unlike Sleepless it didn't drag out, the characters actually knew each other (and hated each other which only made it better) The supporting cast helped to make this movie great (who can forget Parker Posey freaking out over her tic tacs?) This movie is one of my favourites, along with When Harry Met Sally. They are both the kind of intelligent movie which can make you laugh and sigh all at the same time. Who wouldn't fall in love with either Hanks or Ryan after watching this movie?
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7 of 7 people found the following review helpful:
5.0 out of 5 stars Tom Hanks and Meg Ryan are enchanting!, December 6, 1999
This review is from: You've Got Mail [VHS] (VHS Tape)
I loved this movie--it is one of the most romantic movies I have ever seen. Tom Hanks and Meg Ryan have a very special chemistry. The plot is meant to be cute and charming, there's zero violence and almost no profanity. It reminds of a movie from the 60s---but the fact that the main characters met on the Internet reminded me that it is definitely a 90s movie!

I loved the backdrop of New York City's Upper West Side (my neighborhood) and I loved the references to books (I love to read). This movie stands along my favorite romantic comedies, it goes next to Breakfast at Tiffany's and The Way We Were, this is a classic!

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6 of 6 people found the following review helpful:
5.0 out of 5 stars 3rd Time is a Charm, February 3, 2004
By 
John D. Dooley "PhiloX" (Southern California United States) - See all my reviews
(REAL NAME)   
This review is from: You've Got Mail (DVD)
Sometimes Hollywood does something right in returning to the old fashion love story with layers of reference & meaning. Invite your special other, get the popcorn, & watch this well made chic flick.

This is Tom Hanks & Meg Ryan's third romantic comedy together. The first was "Joe Versus the Volcano (1990)" which was made before the duo were `Mega Stars' creating a mystical if not mythical movie about losing the American Dream with its dead end jobs & forced neurosis. Many people didn't understand that this movie was created as a farce, therefore it was not a box office hit. Then came "Sleepless in Seattle (1993)" with the ingenious writing & directing of Nora Ephron about a man who loses his loving wife to cancer promising he will never fall in love again while taking care of their only son, moving away from everything that reminds him of his lost. Until one night his son calls a talk radio station asking the radio host Dr Marcia Fieldstone to help his father get over his sleepless nights & find a new wife...this starts the whole story moving with references to an old Cary Grant movie "An Affair to Remember (1957)" creating layers of clever dialog & acting. This process of style is repeated with greater perfection on "You're Got Mail".

At first "Sleepless in Seattle" seems to be the better movie, because of its focused play out of "An Affair to Remember", but if you watch "You're Got Mail" several times, you will start to understand its more subtle & multi references, that it becomes a deeper film.

This time around the references are to the movies "The Godfather (1970)" & "Shop Around the Corner (1940)" intermixed with the newer upper social scene in New York City's `West Side' (another reference to `West Side Story'?). Tom Hanks plays Joe Fox (F-O-X) a multi millionaire businessman who views the movie "The Godfather" as the `I Ching' (a Chinese divination book of wisdom) as the business bible, overtaking his competition without being `Personal'. He is in a dead end relationship with the cruel, hurried, & self-focused book publisher Patricia Eden acted by Parker Posey. Meanwhile Meg Ryan plays Kathleen Kelly, a cute no-nonsense blonde who inherited her mother's children bookstore `A Shop Around the Corner'. She is also in a dead end relationship with the Heideggerian (a 20th century German Philosopher against technology) social commentator & typewriter lover Frank Navasky acted by Greg Kinnear. Now for the plot...

Both Joe Fox & Kathleen Kelly, one night on a fluke, met in an Internet chat room `Over 30' & become modern pen pals via the computer. Little do they realize that they live in the same neighborhood, sometimes walking by each other in the busy streets of New York City. Both are doing well in their business, but Joe Fox's fast growing large modern discount bookstore with cappuccino maker is building a new branch a few blocks away from Kathleen Kelly's small old fashion children's specialty bookstore. Joe Fox meets Kathleen Kelly in real life at her store when taking care of his younger stepbrother & his younger aged aunt. Joe Fox's stepbrother has just learned to spell his last name F-O-X, & Joe tries to hide the fact from Kathleen. Later they both meet at a book publishing party & Kathleen discovers `just call me Joe' is really Joe Fox (F-O-X). Lines are drawn & later war is declared as Kathleen's business fails. The developing plot & dialog become very humorous especially when Joe discovers his true love from the Internet is really Kathleen when they play out the movie "A Shop Around the Corner". All ends well when Kathleen puts it all together at the last touching scene.

There is more to this movie that makes it a repeatable watcher. If you become tried of it, put it away for a few months & return for added enjoyment.

From a statement from "Sleepless in Seattle": 'One of my wife's favorite.'

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6 of 6 people found the following review helpful:
5.0 out of 5 stars What Romantic Comedies Should Be, October 27, 2006
By 
This review is from: You've Got Mail (DVD)
This is the good side of Hollywood. Wholesome, clean, romantic, and funny. A film one can watch with the entire family without embarrassment. One that couples can watch together, and feel good about relationships. Definitely the type of story for Meg Ryan. Her best work since "When Harry Met Sally" without the strong language. And the perfect chemistry with her best leading man Tom Hanks.

Joe Fox and Kathleen Kelly, one of the most feel good couple-connections in screen history. Corny and mushiness aside. Brings "The Shop Around the Corner" into the modern computer age. May Nora Ephron continue doing what she does so well. And that soundtrack of previously heard classics, sounds as if composed originally for this film. Especially the memorable Harry Nilsson tunes.
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