Customer Reviews

Z65 Color Inkjet 21/15 Ppm 4800x1200 Dpi USB Business Edition

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I purchased this printer with little research. The rep had me sold on some features like the sealed cartridges. My biggest complaint is that the paper feed is horrible. It just rips the paper in violently. If it's heavy grade(photo)paper it's not so bad but the first sheet of any regular stock is either jamming or printing out crooked. I'm just fighting with this printer all the time to get a basic text printout on regular paper. I'll admit the color prints look fantanstic. Another bummer is the cost of the cartridges. It'll be something like $$ to replace both of them. I did send an email to tech support concerning my paper feed problem. They replied with this comprehensive checklist of all sorts of tests to do, which didn't look like most of them had anything to do with the jamming proplem. Well the ink is going down so fast, I figure by the time I need new cartridges I'll be able to pick up a new Epson on sale for little more. Then I can dump this unit because I don't want to spend a half day diagnosing this ones problems just to find that everthing is OK or supposedly so.