Zapping Conflict in the Health Care Workplace [Paperback]

Judith Briles (Author)

Book Description

Publication Date: January 15, 2008

Conflict-itis is everywhere ... Zapping Conflict in the Health Care Workplace breaks the code of silence surrounding the ongoing taboo subject of workplace sabotage, conflict and bullying within the professional healthcare workplace.Over 12 million women and men work in healthcare--nursing, dentistry, pharmacy and medicine. Shortages are everywhere, yet mega-thousands choose to not worked within the professional they spent years training for. Why? It's all about behaviors in the workplace.Based on two studies with over 3,000 respondents and the author's ongoing research on the topics of conflict and sabotage in the workplace, Zapping Conflict in the Health Care Workplace is a 'must have' for anyone within the leadership role.Chosen as the main selection of the Nurse Book Society, Judith Briles provides a detailed guide to awareness, prevention, resolution of conflict and sabotage, and ultimately, to the empowerment of all who work in health care.

Editorial Reviews

Review

Excellent resource for conflict resolution--Managers and staff must take off their blinders and deal with these volatile issues now. -- Ellen Tryon, Director of Clinical Services--Adventist Health

Savvy advice on how managers and staff can reduce and resolve conflict and sabotage in the workplace. -- The Ireland Report on Women's Health Marketing

This outstanding publication is a MUST for every nurse working in long term care, including the director of nursing! -- National Association of Directors of Nursing Administrators, Spring 2003

Zapping Conflict is a practical guide for workers and employers on a spectrum of health care issues. Highly recommended. --Midwest Book Review, Spring 2003

The epic results are in for the National Best Books 2008 Awards! Zapping Conflict in the Health Care Workplace has been honored as a "Finalist" in the "Business: Management & Leadership" category. --USA Book Awards

From the Author

One of the biggest problems health care and nursing faces today is both the quanity and quality of health care professionals. Now, more than ever, marginal employees must be let go--they cause coworkers productivity, morale and loyalty to decline. At times, a patient's safety is at risk. In the end, the employer can lose millions of dollars. Conflict and sabotage are more prevalent in the health care workplace than ever before. Zapping Conflict will show managers, and coworkers, how to deal with difficult people and situations--keep the winners and lose the losers. A detoxed workplace is the result.

See all Editorial Reviews

Product Details

• Paperback: 414 pages
• Publisher: Mile High Press; 3rd Edition edition (January 15, 2008)
• Language: English
• ISBN-10: 1885331088
• ISBN-13: 978-1885331083
• Product Dimensions: 8.9 x 6.1 x 1.1 inches
• Shipping Weight: 1.4 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #501,484 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars An accessibly written, informationally practical guide, February 8, 2003

By 

Midwest Book Review (Oregon, WI USA) - See all my reviews

This review is from: Zapping Conflict in the Health Care Workplace (Paperback)

Zapping Conflict In the Health Care Workplace by author, consultant, research, spokesperson and international speaker Judith Brilles is an exhaustively researched, accessibly written, informationally practical guide for workers and employers on a spectrum of health care issues focused upon the importance of preserving a well-regulated workplace when people's lives are at stake every day. Individual chapters instructionally address positive means for handling conflict between employees, the straight scoop on workplace sabotage and how to deal with it, advice on generational differences, and much, much more. Highly recommended for non-specialist general readers with an interest in health care workplace issues, policies, and concerns, as well as offering specifically useable advice for workplaces beyond the field of health care, Zapping Conflict In The Health Care Workplace is a welcome and invaluable addition to personal, professional, corporate, and community library Health & Medicine reference collections.

1 of 1 people found the following review helpful:

5.0 out of 5 stars A Must Read for Any Health Care Professional, January 2, 2003

By A Customer

This review is from: Zapping Conflict in the Health Care Workplace (Paperback)

If an organization is to be the "Employer of Choice" for nurses and other health professionals, reducing conflict and abusive behavior needs to be paramount. Dr. Briles not only documents the problem but provides a detailed guide to awareness, prevention, resolution of conflict and sabotage, and ultimately, to the empowerment of all who work in health care. For the healthcare organization, this effort will pay off by keeping (satisfied) employees and attracting new ones too? Zapping Conflict in the Health Care Workplace is a must read for any healthcare professional.

The Ireland Report on Succeeding in Women's Health

5.0 out of 5 stars Wow!, June 11, 2008

By 

Verbena - See all my reviews

This review is from: Zapping Conflict in the Health Care Workplace (Paperback)

I have read many of this author's books and they are all so enlightening. For this book, it didn't matter that I'm not in the health care business, learning how to handle conflict is a universal need for small offices to large corporations. This should be required reading for all businesses.

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