Most helpful critical review
17 of 19 people found the following review helpful
Do NOT Ignore Complaints About The Zipper!
on September 10, 2012
Just a few days ago I was shopping around on this site for camera bags. I considered a number of bags, but kept coming back to this one. It was pretty attractive to me, and promised a combination of desirable features that none of the other bags on the Amazon really offer: a name brand, a good price, manufacturer's warranty, Prime eligible. (That last was particularly attractive to me because I needed the bag on pretty short notice, for a photography class in Hoboken this Saturday. Now that I have to return it, and don't even have the option of exchanging it--not that I'd want to--I guess I'll have to do without.)
I read the reviews, as you're doing now--not all of them, of course, as there are upwards of 250. I saw that the vast majority were five-star reviews, but there were too many one- and two-star reviews to ignore altogether. I read the negative reviews and saw people complain about cheap zippers over and over.
The positive reviews, however, often said things like "I don't know what those people are talking about, the zipper is fine." I decided to trust the majority.
My reward? The box arrived, I eagerly opened it, saw a brand-new bag in a plastic slipcover. I pulled the cover off, went to open the bag--and the very first thing I noticed was that the zipper was already off the track! Not just off the track, but badly mangled. On a brand-new bag that I hadn't even touched!!
Trying to decide whether to exchange it for another (though it turns out I never had that option anyway, since I'm returning via Amazon and they only offer refunds on third-party items) I briefly experimented with it, seeing if it would serve my purposes otherwise. It's very small, smaller than described. It holds my Nikon D3100 and 18/55 mm lens, but barely, so it certainly won't do for anyone using just about any equipment at all beyond the absolute minimum. I was given to understand that the mesh netting along the back would accomodate the camera's very slim and small user's guide, but guess what? It didn't fit.
And on top of all that, as I was repackaging it for return shipping I noticed that it doesn't even have the promised shoulder strap.
Really, what were they thinking? How did they screw up this badly? This has got to be the most unprofessional third party seller on Amazon. Did anyone give it the most cursory examination before they shipped it? Do they even know what quality control is? Pathetic, completely and utterly pathetic.