Customer Reviews

Zenith Z32LZ5R 32-Inch Widescreen Flat Panel HD-Ready LCD TV

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

The TV itself is awesome. The picture is great. I've rediscovered TV with this baby. This TV is better on all aspects than the $2500+ Sony, Panasoic, Sharp, etc.

Sadly, all LCD manufacturers hide a dirty little secret. My TV came with a dead pixel. J&R won't ship me a new one unless Zenith authorizes them. I called Zenith. Zenith said I had to have 3 dead pixels or more for them to consider it defective. This dead pixel policy has been around since LCD technology first came into being. I could understand it in the early 90s, but the industry has had enough time to improve their fabrication process. They are ripping the customer off.

This TV would easily get 5 stars if it didn't come with a dead pixel. Buyer beware!!!!

The guy with the dead pixel should have plugged his TV in before he signed for delivery - that's what I did. This TV has been great, I've been using it with my Gamecube, DVDs and even through DVI with my computer. This is about as cheap as you're going to find a namebrand 32 inch LCD and I'll tell you - I don't feel like I've skimped at all.

I have had 4 different issues with this product and service from Zenith has been poor...to say the least.

I can't believe that something that I bought new like this could have so many issues - and the way Zenith has (NOT) responded to my issues, I had no choice but all but "Force" a return of this product for money back.

I am sorry I bought a Zenith - I won't do that again !

I bought this television in March and it is wonderful. Don't let these vagabond reviewers dissuade you from purchasing one of the best deals on the market.

Prior to buying the TV we had a 27" CRT TV that lasted 19 years. So we decided to buy a new TV since it was getting old. So in 1/17/2004 we bought a 40" Projection TV with a 2 years extended warranty. The TV has been performing great and we have been very happy with it until just last week when we noticed "blue shadows" all over the screen.
After looking over the manual and adjusting the convergence, no success.

To fix this TV outside of its warranty will cost over $1,000 dollars, and with prices on TV's dropping it makes no sense to send it in for repair. It has basically become a disposable TV. We are very disappointed that our TV has only lasted 3 years. I'm sending it to Goodwill.

I'm very disappointed that Zenith will not stand behind their products. My only mistake was not researching Zenith TVs prior to buying since I had full faith in the brand.

I found other people on the internet with the same exact problem !!

I'm sorry to say this was my last Zenith TV.