Customer Reviews

Zhu Zhu Pets Deluxe Playset GIANT Hamster City

5 star:		(2)
4 star:		(3)
3 star:		(1)
2 star:		(4)
1 star:		(9)

 

 

I would have probably given this a 4 star review but gave 5 to balance out the ridiculous 1 star review (which I guess they deleted since I wrote this). I really wish they had released this bundle earlier. We have all of the items included in it and they are very good picks from the assortment that is available. Not to mention that you can not get the patches hamster except in the certain bundles. This is worth well over $100. If you count in the the many, many trips of standing in line to get these items one by one (due to the limits and hard to get factor) I could have saved a whole lot of time, energy and money!

Whats in the box:
Two hamsters: Mr squiggles and Patches. Good choices of the 5 available
Funhouse: Mandatory for any hamster accessories or good just on its own. Activates certain noises on the hamster based on which "room" its in
Hamster wheel: It doesn't move as fast as advertised but is nice in that it keeps the hamster in the funhouse setting. Hamster gets on the wheel and off pretty good on its own without getting stuck.
Garage and car: My kid loves this one but you need a little room for the car to run around. It doesn't do well transitioning from hardwood to carpet. Gets stuck on the lip of the carpet
Hamster Ball: Again my kid loves this one (and so do I) but it comes apart easily. Might want to consider super gluing it together
Sleep dome: just what it sounds like. A little pod to go to sleep in.

If you were going to invest in zhu zhu hamsters and the accessories this might be the way to go. I spent over $150 getting the stuff individually for my kids. But I also spent a LOT of time and energy trying to get them at retail. The going price of this right now seems to be about $200 (some even less). Not really all that bad a price... from my experience.

Hope this helps!

I purchased this as a way to get the accessories all in one place at a retail price. The bonus was we got Patches who isn't available to purchase seperately.
I set this up in the kitchen and the zhu zhu's work well. The hamster city box opened easily and all the pieces are easy to get to, and once you figure out what goes to what, it isn't too hard to put together. Each accessory comes with a paper and you build them all seperately.
The first thing I put together was the ball--well I attempted to put the ball together. The little nobs that you are suppossed to match up do not match up well. The nobs are not big enough and just fall off. I have a lot of patience but was ready to throw this away! With some assistance on getting it to stay together, I grabbed clear tape and secured the seams with it and it seems to be staying put! It comes with a stabalizer to put on the hamster so he doesn't tip in the ball, and it doesn't work well. It just sits there and you hope it will stay put. Then you have to put the hamster in the ball, and push the button and try and get the lid on without the stablizer coming off. Once he gets going, it is very cute! But if you bump it around, the hamster falls over. This was the biggest disappointment and is just made too cheaply.
Next I put the fun house together and it was simple. The hamster works well in it and each hamster reacts differently to the house.
I then assembled the wheel and the hamster goes into it just as it should and it runs quickly, but it gets stuck coming back out so needs assistance. I then put the sleep dome in but it doesn't stay closed well. I added tape but once the hamster goes to sleep we have to grab his tag and pull him out. You are suppossed to open the dome but it didn't look good not being closed, that is why we added tape. I have noticed Patches moves quickly and doesn't fall asleep as he should. He just bounces around in there.
The car/garage was easy to assemble and works most of the time, and is very cute, but the hamster has to align just right to make it work properly. Some hamsters work better than others--I think it has to do with battery strength.
It is a hit at our home. All Zhu Zhu's work as they should. It makes my son smile, and the dog has a blast barking at all the hamsters. If you can get this for retail, it is worth the money, just wish they would fix the ball so it works!!!!

I bought this for my daughter because she wanted it for her Zhu Zhu pets; however, I was very dissapointed at how cheaply it is made. The plastic is flimsy, it takes forever to put together and then it falls apart constantly. I would maybe spend $20 on it, but not $200!!

This hamster city playset is horrible quality. The parts fall apart easily. It's definitely not worth the money. You also have to replace the batteries in the hamsters quite often. My 5 year-old daughter enjoys this toy, but she gets frustrated when the parts don't stay together and constantly fall apart.

I purchased this product from Amazon before Christmas. I selected the "standard shipping" option because, at the time, standard shipping was still guaranteed to arrive before Christmas. After I placed the order with Amazon, I called Amazon to make sure that I would receive it before Christmas and I was told that it would definitely get there before Christmas using the standard shipping method and that there was no need to expedite the shipping. Needless to say, my UPS delivery on December 24th did not include this item. I emailed Amazon because I couldn't get through over the phone, and I received this nasty email back from a third party, called "CL SALES" that told me that "as usual, the ignorant people at Amazon gave out inaccurate information". I was floored! As a result, my kids main present was not under the tree on Christmas morning. It arrived on December 27th, at which time I put it under the tree and had the kids unwrap it. They were thrilled! We immediately put it together and what a disappointment. The plastic is flimsy and cheap and the pieces do not fit together at all. I paid over $200.00 for this toy and it is sitting on the floor because it doesn't fit together and I have no means to return it! Please don't waste your money!!

We assembled the city without too much difficulty... although a couple doors pop off frequently. We had great fun watching the pets move through their city, getting in their car and driving in our house. They moved around in their hamster ball too (very cute.) However, one day later neither of the pets that came with the set will run. We called the Zhu Zhu pet customer service line and will not be receiving a replacement for 6-8 weeks. That is a LONG time to wait for your coveted Christmas present. We are very disappointed. I would not recommend these toys. Not worth the hype.

I bought the giant Hamster City and the ramp/slide for my niece for Christmas. If I had put these toys together on Christmas Eve instead of Christmas morning, they would have gone back in the box and right back to the store. The toys in this playset are the WORST quality toys I have ever bought! The ball falls apart every two minutes and is very difficult to put back together because the plastic doesn't fit together well. The top of the garage won't stay on, so the doors also fall off every time you bump it or the car tries to pull out. The last part of the ramp leading to the slide doesn't fit together with the middle section, leaving a big gap, so that also falls apart constantly. The hamsters can't get up the ramp to the slide without help. There is also a tunnel that attaches the middle part of the fun house that doesn't snap on to one of the tubes, so that also falls apart every 5 minutes or so. The hamsters can get on the wheel and run around, but they get stuck trying to get back off again. I told my brother-in-law that either we needed to get some packing tape and glue to make them usable, or return them. You shouldn't have to tape and glue toys that cost this much money together to make them work. I should have bought the pink Barbie Powerwheels 4wheeler for my niece instead.

I bought this at the last minute from Amazon as a Christmas present for my granddaughter who is 6 years old. This seems to be her favorite gift. She treats the hamster as if they are real and we intend to purchase the new babies and clothing they have for them now. I just wished the excercise ball would stay together. But all in all we love it. I would recommend it highly.

I spent $130.00 on this toy @ Toys R Us, this toy is the most expensive piece of crap I have ever invested in for my children. DO NOT BUY THIS TOY!!!! The Hamsters are of okay quality, but the accessories are CHEAP. It is impossible to put togehter, because the whole time each little piece is falling apart! My daughter's hamster quit working the day after I purchased the set, and when I started to change the batteries, the screw was stripped & I could not get the screw out to change them! I now have to buy her another hamster. The kids love the toy, but if I had known better I would NOT have wasted my time and money on this thing!!!!!!!!!!!

Purchased this very expensive set for a Christmas gift during the height of it's popularity. She really wanted this set. Lost interest quickly. Cute idea, not worth the money. Sat on the floor for 6 month with little use.