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  • Zoom 5341 DOCSIS 3.0 Cable Modem - 1 x F-type Network WAN, 1 x RJ-45 10/100/1000Base-T Network LAN - 172Mbps - External
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Zoom 5341 DOCSIS 3.0 Cable Modem - 1 x F-type Network WAN, 1 x RJ-45 10/100/1000Base-T Network LAN - 172Mbps - External

by Zoom
| 5 answered questions

Currently unavailable.
We don't know when or if this item will be back in stock.
  • Interfaces: 1 x modem - F connector ¦ 1 x network - Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45
  • Connectivity Technology: Wired
  • Interface Type Ethernet
  • Max Transfer Rate 172 Mbps
  • Device Type Cable modem, Power adapter - external

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Technical Details

  • Brand Name: Zoom
  • Model: 5341-02-00G
  • Weight: 1.5 pounds

Product Details

  • Product Dimensions: 10 x 5.6 x 1.2 inches ; 6.7 ounces
  • Shipping Weight: 1.6 pounds
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B003VWXYUC
  • Item model number: 5341-02-00G
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (95 customer reviews)
  • Amazon Best Sellers Rank: #74,502 in Electronics (See Top 100 in Electronics)
  • Date first available at Amazon.com: July 16, 2010

Product Description

The Zoom Model 5341 cable modem meets the cable industry's DOCSIS 3.0 standard for speeds up to 172 Mbps, and also works with lower-speed DOCSIS 2.0, 1.1, and 1.0 services. The Model 5341 has been tested and certified by CableLabs to work with nearly all U.S. cable services. This modem can be plugged into any Windows, Macintosh or Linux computer with an Ethernet port. The Model 5341 can also be plugged into routers and routers with wireless capability for sharing of your high-speed service with multiple devices. With its easy installation, high speed, and broad compatibility, the Model 5341 is the perfect choice for almost any cable modem user.

Customer Reviews

Setup was easy on both.
Amazon Customer
Maybe it was just a bad one I received but either way this thing is bulky and ugly, and I've heard zoom was low end before.
Evan
They told me to return the product for a new one or contact the company I purchased it from.
countryboy85

Most Helpful Customer Reviews

34 of 34 people found the following review helpful By E. Gleyzer on January 16, 2011
Verified Purchase
I tried both Motorola SB6120 and Zoom5341. I have Comcast blast internet and Speakeasy test shows download speed 23.5 MBps with Motorola SB6120, 24.8 MBps with Zoom5341, so I decided to stay with Zoom5341. Installation takes around 30 minutes, you need to call to Comcast and give them modem MAC Address.
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32 of 33 people found the following review helpful By AmznFan on January 13, 2011
Verified Purchase
I recently bought two different Motorola SB6120 Docsis 3.0 cable modem to work with Comcast and I wasted 2 hours working with Comcast support and SB6120 just wouldn't sync or hold connection with comcast. I eventually gave up and ordered the ZOOM 5341.

The 5341 is $5 more and I'm not familiar with the ZOOM brand. Wow, I plugged it in, spent 5 minutes on the phone with Comcast support(tell them MAC address & make/model & wait 5 minutes), and it has been working like a charm! Can't tell about durability yet but it seems fast and so far it's been stable. This is so much better than the SB6120.
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25 of 26 people found the following review helpful By Jayesh Seshadri on September 17, 2010
Verified Purchase
I bought this to avoid the monthly rental and still (hopefully) be covered technology-wise for a couple of years.
Setup was a breeze - all I had to do was call into Comcast with the new MAC address and modem make/model# and the setting up on their side took a couple of mins. I had occasional link drops over the next couple of days, but things stabilized well enough after that.

I have the 20mbps Performance internet from Comcast, and this was showing me about 24.5 Mbps on average on [...] and 23Mbps speakeasy; was getting about 19Mbps with my old Comcast-supplied Scientific Atlantic docsis 1.1 modem.

I haven't had any trouble so far in the past month with this product.
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17 of 19 people found the following review helpful By navymom on April 23, 2011
Verified Purchase
I purchased the Zoom 5341 modem based on its reviews. The installation went fairly smoothly with Comcast. Make sure you write down the MAC number from the bottom of the modem, as well as the serial number. The Serial Number is the last number on the bottom of the Zoom but it is not marked with S/N or any other "serial number" identification. It threw the Comcast rep a slight curve ball because she said most modem S/N numbers are not this long. Other than the 2 minutes it took Comcast to confirm this was the Zoom's serial number, the modem was up and running in 15 minutes.

Am saving $7.00 a month over outrageous Comcast leasing fees and the Zoom 5341 is faster in my modem speed testing.
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10 of 10 people found the following review helpful By Amazon Customer on April 9, 2011
Just upgraded to Comcast Extreme 50. Tried the zoom 5341 D3 modem and Motorola D3 modem over the course of 3days. The Zoom was by far the fastest. Setup was easy on both. But am more than satisfied with the Zoom 5341. Returned the Motorola after the trials.

Now I have pure internet solution which includes TV, phone, music, movie night with no concern about bandwidth or buffering.
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7 of 8 people found the following review helpful By R. Goulmassian on August 7, 2011
I am currently using an older but very reliable Motorola SB5100 with my 20mbps Charter internet service, wanted to upgrade to the 60mbps service offered by Charter in my area, Burbank CA. This requires an upgrade to a Docsis 3.0 cable modem. Read several conflicting views on the Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem cable modem so I looked for an alternative. The Zoom 5341 is very compact and easy to setup initially. Once connected, I contacted Charter and tried to get the modem working. After spending almost an hour on the phone provisioning, resetting and reconfiguring the Zoom 5341 the Charter Tech and I gave up. My Charter Tech mentioned he had never setup a Zoom 5341 before, but had worked with many of the Motorola SB6120 modems and they were in his experience very trouble free. I have to applaud my tech for trying to get this modem to work. I just wanted to warn all Charter customers, that as of the moment in my area the Zoom 5341 is a no go! Too bad I like its compact size and attractive good looks over the Motorola SB6120 and really hoped I could get it to work, but back in the box and off to Amazon it goes! As always Amazon shipping and return policies are fantastic, I recommend everyone sign up for Amazon.com Prime shipping, it is great, fast and very economical!
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5 of 5 people found the following review helpful By M. Gorson on March 29, 2011
Verified Purchase
I am a Comcast internet customer and had an old Motorola Cable Modem. Over time, Comcast has upgraded my service from 5 mbps to Blast which is up to 20mbps. I ran the comcast speed test on the old modem and found that I was getting only 8 to 10 mbps. Additionally, at times, the modem would just stop communicating with Comcast and I would have to reboot it to get it to work. I ordered the Zoom from Amazon. Called the Comcast 800 number and installed as they suggested. They needed numbers from the device in order to install. It took a little while for them to connect to it (a few minutes). They almost seemed ready to give up, but then it was discovered. I now consistently get over 20 mbps on the speed test and can see a notable difference on large downloads. I have not had to reboot it either.
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5 of 5 people found the following review helpful By John Franklin on September 17, 2010
Verified Purchase
This Zoom cable modem is awesome. It is fast and has us ready for any cable upgrades. It was easy to set up. I switched to this modem instead of renting a modem. I am really pleased with the speed and with the capability. Well done.
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