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Most Helpful Customer Reviews
62 of 63 people found the following review helpful:
1.0 out of 5 stars
Wanted this to work but it really wouldn't,
By
This review is from: Zoombak ZMBK346 Advanced GPS Universal Locator (Electronics)
I was very enthusiastic about this product having just lost another bicycle in san francisco. I figured I'd keep it under my seat and next time I lose my bike I'd just locate the thief. Device arrived and I charged it and went to active it on their web site. Web site's ok but a little clunky - clicking on radio boxes to submit pages and finding small hyper links. They couldn't locate the device and after many attempts I thought maybe it was just difficult to get a signal in my building so I took it with me to a different location, still no luck. Over the next week I tried in no less than eight different locations, each time unsuccessful. I figured maybe it was being indoors so I even tried a few times while I was walking and every time it said it could not locate the device. This was the activation step so I finally left a voice message with their technical support (they promised they would call me back and they didn't). That wasn't such a big deal and I called them again. This time the person had me take the device outside and switch it off/on three times. After the third time it was finally able to contact the mothership. I was really hoping this was just a problem with the initial set up but I have tested it continuously over a week and managed to "locate" the device only twice. Once was at home only after placing it in the window and I was unable to repeat that feat. The second time it did manage to locate me in an open space near a freeway with good cell phone coverage but only on the second attempt and for some reason it didn't report it under safari on the iphone at the time . I have tried switching on continuous tracking thinking maybe it could follow me as I moved around from many locations to see how much of my journey could recapitulate but every time was unable to even initiate that process because it needs to contact the device. This was all in the San Francisco/Emeryville area and although Emeryville is pretty flat maybe the combination of coverage for tmobile and GPS just never coincides. A smarter device might have at least remembered where it was and reported occasionally when it encountered tmobile but in the end I had to sadly admit this wasn't going to stop a bike thief unless he conveniently waited in some incredibly rare location just as I happened to reinitiate a search. I must have tried 50 times to get a fix and the device obviously isn't broken because it could be made to work by toggling it on and off. I just don't think the technology is ready for San Francisco unfortunately ;( A few people have complained about customer service but I will say that other than not calling me back they have been very good to deal with.
32 of 33 people found the following review helpful:
1.0 out of 5 stars
ZERO STARS IF POSSIBLE,
By
Amazon Verified Purchase(What's this?)
This review is from: Zoombak ZMBK346 Advanced GPS Universal Locator (Electronics)
I was excited about having this as a safety measure for our daughter heading off to college. It is worthless. We haven't been able to track it other than the first time it was activated (which, outside of standing it on a ledge facing the sky in broad daylight, was not able to be done). She has had it in her car, at work, etc. I even took it to work with me and I work in Buckhead in Atlanta. I'm on the 15th floor of a high rise and put it next to a HUGE window and it STILL wouldn't track it. I guess for someone who lives outdoors and tapes it to the top of their head, it might be practical, otherwise, don't waste your money!
28 of 31 people found the following review helpful:
4.0 out of 5 stars
Good if you are OK with its limitations,
By DeP (Chicagoland, USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Zoombak ZMBK346 Advanced GPS Universal Locator (Electronics)
This is really the first low cost/low monthly fee GPS location device on the market and it really does work well as long as you understand and are OK with what it can/can not do.
PROS Cost - $40 after rebate is amazing and the monthly fee is modest as well Size - very small and easy to carry, install, or conceal Construction quality - rubber housing, rubber armored buttons Ease of use - One one button on the device for ON/OFF with all other programming does via Web Included accessories - They include a car and home charger with the Universal kit as well as a very nice carrying case Event setup/reporting - you can have speed events, low battery events, and zone events with emails or SMS notificaitons CONS Battery life - we get ~45 hours with a total 20 location requests/events per charge which is far less than the 5 day/150 event figure they state GPS lock ability - This is mixed sometimes taking over an hour after power on to get a fix and sometimes only a few seconds in the same conditions Speed of event reporting - Once the unit has 'warmed up' and reported an event other events are reported quickly (0-3 min after they happen) but it can take up to an HOUR for an event to be processed/reported in some cases. For example, when we leave home in the AM and arrive at a different zone 20 min later it might be another 20 min before we get the SMSs that say we have left one zone and arrived in another. Clearly this is not a 'real time' tracking device in the way that the $300/$30/month units are and the battery life is, IMO, poor. That said, the unit really does a good job for what it is and we are pleased with it. If installed in a car the battery issues go away so that would make for a better experience I think. 2115|R2L53RS3CL4YX8;2115|RUNDMZNN7BZ38;2115|R3VG6VI66035FV;
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